Privacy Policy

Essay company is the trade name of concept 123 and is physically located in Birmingham, UK. You can contact us by using the information provided at the end of this page.

We collect the user data and process it for different essential purposes regarding our service, and this page will tell you how we process this data and your rights to this personal data.

Our words

The priority of the Essay Company is to protect the customer's privacy. Therefore, we strictly follow the UK government's rules and regulations for protecting the data.

Our business activities are crystal clear, and the customers can see through this whenever needed. Hence our clients are much aware of the services that they are provided.

What essay company do with your data

We don't sell personal data to any third-party websites. Instead, we use this data for internal purposes only. The particular areas in which your information is processed are:

Necessary data

On behalf of our daily business practices, we gather personal data like the email, name, and phone number to create your account and dashboard to track and download your order.

The email and name act as the username of that account.

This data will help us get in touch with you and discuss further doubts regarding your work.

During the order, we ask about the details of your country because we use this information for VAT purposes. This data will prevent the company and individual from any government-level problems.

We also store the essential information about your essay or dissertation to process your order.

Those might be files or the work that you had previously researched. You can delete any files that you feel are confidential from your account.

Before transferring your information to the writer, we will do our best to keep the information anonymous.

For communication, we use a third-party platform called twak.to. It is an online customer communication platform enabling users to live chat on the website.

This platform makes our customer relationships and communication much better. To read the privacy policy, click here.

We use a third-party screen recording analytics called Microsoft clarity to gather user data through screen recording.

We use this data only to enhance our user interface and detect if any user faces a particular problem while using our website. You can read the privacy policy of Microsoft clarity here.

For Marketing purposes

Here marketing doesn't mean selling the data to marketing agencies.

We might use your personal information for in-house marketing if you have previously purchased any writing service from us.

Like we will send you our latest promotions and offers right into your inbox, and in case you get uncomfortable about the usage of your data in this regard, then you might request us to remove it from our database.

We don't use third-party platforms to send you promotional emails and offers.

The essay company only calls you if you ask us for information about any particular service or if you have to discuss your introductory essay or assignment with us on your provided contact details.

Feedback policy:

We don't share your data with any third-party review platforms. In addition, we keep every customer who has purchased our service confidential unless they want to review us by themselves.

We only request our customers review the service on the requested platforms provided by us.

Or the customer can also anonymously review us directly on our website using our contact form.

Newsletter signup:

We collect personal information, specifically email, from users who come and read our valuable free resources written by our writers or students.

We use this information only to notify you about our website's latest content, samples, and resources. 

We never use this data for advertising purposes.

And you can also unsubscribe from our at any time from our newsletter.

IP address and Network information

We store your IP address in our database so that we can know your time zone and contact you at the most comfortable hours.

We also use this data for identification if you have placed the order using multiple accounts.

Cookies policy

We save cookies of our website in your browser to improve your experience on our website. We only use this data to improve our website UI/UX.

We don't sell your data.

All the data we collect is only used for internal purposes or for processing your order. We never use third-party platforms in our working process, whether related to our marketing or sales management.

Debit Cards and Payment Data

We do not store debit/credit cards or any identifiable details in our database. We never share and sell your card or bank details to third-party platforms.

What are your rights?

According to the law and government acts, you have the enormous right to store your personal information on our website.

• You have the right to request us to access your personal information at any time.

• You can request us to correct any accuracies in your stored personal information.

• You have the right to request the deletion of your personal information from our database as a whole for a good reason.

If you are not comfortable with how we use & organise your data, you can also send the request to [email protected] to remove it from our database.

Our team will investigate your relationship with the information stored and receive the original proof of your identity.

Then, we will process your request within one calendar month to remove your personal information.

If you have any questions or issues regarding this privacy policy of the essay company, you can contact us at [email protected] or [email protected]