Ups Mainly Helps Students

Published Date: 02 Nov 2017

Prepared To: Noha Bou Zeid

Prepared By: Arine Kishian

Chantal Adaimy

Armineh Avedissian

Company identification:

Name: University Placement Services

Mission: Our placement services are devoted to matching each student with the best promising academic program. To ease the placement procedure, our knowledgeable placement experts work with a full series of colleges and universities across the country.

Product description:

University placement services (UPS) mainly helps students to accomplish their paper works in the university. The company organizes their placement staff according to majors; staff will develop relationships with admissions officers and also with specialists in the academic departments. The company uses these academic connections to the benefits of the students.

To advise students about the finest promising program options, UPS placement specialists keep themselves up-to-date of the fast altering specializations and trends inside each field of education. UPS placement specialist’s help students communicate their study goals and identify academic programs that will suit their study strategies.

Negotiation and Networking

A personal advisor for each student to help achieve his/her academic goals.

Organize the appropriate tests SAT, since we follow the American system

Provide course details, information & a summary of possible University options.

Assist with the finishing point of the application form

Fast-track settlements into degree and non-degree programs for those applicants accepted late in the admission season.

Our company implements a three stage process that will lead in the end a match between the student to the program. It covers:

Submission Materials.

Selecting and Applying to Universities.

Finalizing Placements.

Company Organigram:

For our project, we decided to work on the recruitment process, how to implement it globally and what steps should be taken. First, to go global and open another branch in Bahrain, in its capital Manama, as a beginning, an analysis should be done about the country we’re expanding to.

As a first step, we hired a Bahraini lawyer to teach us about the labor law of Bahrain, as an initial step, we discovered that starting a new business in Bahrain requires a local partner, the partner can be a company or an individual from Bahrain, that has the majority interest in the company, which means that he has control over the business and can close it up, and he is not obliged to do any financial contributions to the company. After registering the company, we have to go to the Ministry of Commerce and show them that you are able to invest in this project; usually you would have to invest between $10000 and $50000, depending on the company. This sum of money is considered as a guarantee from any liabilities but you can take them back after a while when everything is working fine.

Anyone running a business which recruits staff in Bahrain needs to be aware of the constitutional responsibilities and obligations relating to:

Recruitment:

• An employer is obligated to give priority to Bahraini people and thereafter to other Arab people.

• There is a compulsory minimum ratio of the amount of Bahraini nationals to the amount of non-Bahraini nationals.

• Companies are under a governmental duty not to discriminate between Bahraini and non-Bahraini nationals.

Employment contract:

• The employment contract should contain the terms of employment approved by both parties.

• The employment contract outlining the terms and conditions of employment must be in writing.

• It is obliged to comply with the Bahrain Labor Law.

• Any term or condition in the agreement which does not comply with Bahraini law will be considered null and cancelled.

Registration and compulsory insurance:

• Employers must register employees in the Ministry of Labor and the Social Affairs and obtain a certificate of registration.

• Employers may also want to consider life insurance.

Wages:

• Salaries are paid in cash or in kind to a worker under an employment contract.

• There is no domestic minimum wage.

Holidays and week days of rest:

• An employee works for six days per week not more.

• Fridays are considered to be the weekly day of rest with a complete pay.

• The employee is permitted to leave for official public holidays.

Annual leave:

• All employees are authorized to have at least 21 paid days as annual leave.

• Rises to 28 days after 5 years of employment.

Sick leave:

If an illness occurred, certified by an approved doctor or hospital, an employee is entitled to a total of 45 absences in each year of employment. This is divided as follows: 15 days on full pay, 15 extra days on half pay and 15 other days without pay.

Pilgrimage:

• A Muslim member, employed for 5 successive years, will have the right to leave of 2 weeks on full pay.

Maternity leave:

• A female employee has the right to a maternity leave of 45 days on full pay and this period may be stretched by a further 15 days without pay.

Disciplinary measures:

• If an employer wants to take a disciplinary act or discharge an employee, he must follow the permitted procedure and the requirements of the law.

•The disciplinary procedures which can be taken against a member of the staff includes: warnings, fines, suspension and discharge.

Statutory dispute resolution guidelines:

• A claim must be presented to the Ministry of Labor which will take steps to ease a friendly settlement among the parties.

• If the parties fail to agree upon a settlement, the Ministry of Labor will refer the argument to Court.

Termination:

• A contract done for a period of duration automatically terminates at the end of that period, unless the both parties continue to abide by its terms after its termination.

• Employers are recommended to take advice before a discharge on the possible rights as the employee may have a possible legal claim for compensation for termination on illegal grounds.

• Examples of unlawful termination include:

a) Termination of a female employee due to getting marriage, pregnant or on maternity leave.

b) Termination without abiding the lawful disciplinary actions and rules.

c) Termination for a breach of an agreement which is not serious enough to permit it.

d) Termination throughout a sick leave or any other leaves that are allowed by the law.

e) Termination during an incomplete investigation and disciplinary action.

NON-BAHRAINI EMPLOYEES:

Registration:

• The establishment must register all non-Bahraini employees in the Bahrain with the Labor Market.

Regulatory Authority and receive a valid work permit:

• Foreign employees must be medically appropriate, have entered the nation legally, possess a lawful passport, and hold a residence document and work permit.

Leaving indemnity and homecoming travel expenses:

• The departure indemnity is payable on the suspension of employment

• Calculated by the situation of the employee’s length of service and whether the employment has been dismissed by the employer or the employee.

• The employer must also pay a fee for the non-Bahraini employee for a return plane back to their country.

According to the Law, we need a local partner; as such we hired an expatriate to teach us about the country’s culture, environment and to give him an orientation about our company, its culture, objectives and strategy so he can lead the expansion in Bahrain. His knowledge of the country and experience working in it, gave us a lot of help to know what to expect and how to build our company there. We learned the following:

Culture of Bahrain:

The family/ Tribe: In Bahrain they value a lot the family, the family comes first above everything and even in their business they value favoritism, if you are a member of a family they prefer to hire you, because they trust a family member.

Greetings: Men usually greet with the phrase "Salaamu Aleikum" (it means, "peace be upon you").  The appropriate response is "Wa'aleikum al-salam", which refers to, "and on peace be with you."  This is usually a warm handshake occurs, always use the right hand. Women usually salute each other in a similar way to men.  Handshakes (always use the right hand) and/or kisses on each cheek are common.  During initial meetings, an oral greeting is also suitable for many people. Greetings amongst Men & Women is different, social communications between non-related members of the conflicting sex are not common, the handshake is not included in the introduction. Always wait for the woman to initiate. 

Women in Bahrain: are publicly active, they have the right to vote. Usually women in Bahrain are housewives, but with the advancement in the last years it has been acceptable to have a job and work. They are highly educated and their level of education is the highest between the Arab countries

Cloth: Men wear conservative suits and ties or "Abaya". Darker colors are more preferable. Women are conservative. Expensive accessories, skirts higher than the calf, low necklines attire should be avoided. Pants are suitable and still some business women were a "Hijab".

Relationships and communication: Bahrainis are very patient in their communication. They like to take their time in making decisions, and don’t like to be rushed, even if they have a deadline.

Business meeting etiquette: Timeliness is very important for them, never come late, preferably earlier. In July and August, because of the worst of the summer heat, almost all Bahrainis leave their country, so do not try to schedule a meeting during these 2 months. They prefer morning meetings and they are often interrupted, since they are usually done in open-door, not in an office.

Use of titles: a good title to give to old men is 'Sheikh', or 'Hajji' for a religious person .Titles are very important to Bahrainis.

Eye Contact: Indirect eye contact with an elderly people and women are favored in Bahrain. On the contrary, while having a conversation with a member of the same gender direct eye contact is a must.

Taboos: Don’t point any part of your feet at a person. If you decline an offer of coffee, tea, food, etc… is an act considered to be offensive. It is disrespectful to present or take anything with your left hand. Taking pictures of women wearing a black "Hijab" is considered a taboo.

Law & Order: Bahrainis are prohibited to drink alcohol since they follow are of Muslim origins, but it is acceptable for foreigners. The legal age for smoking is 21 and "Sheesha" is banned in public places.

To begin the recruitment process, we first must know the job description and job profile for each position to know who to recruit and who will suit our company the best.

Job descriptions:

Administrative information:

Job title: Marketing manager

Department: Planning department

Job summary:

Creating value for customers and build strong customer relationships, in order to capture value from customers in return

Job duties and tasks:

1) Develop pricing plans, balancing firm aims and customer contentment.

2) Recognize, develop, and assess marketing strategy.

3) Evaluate the financial aspects of product development.

4) Articulate, direct and organize marketing activities and strategies.

5) Coordinate the employment, training, and performance evaluations of the staff.

Job Responsibilities:

1) Communicating with persons outside organization.

2) Making decisions and solving problems.

3) Establishing and maintaining interpersonal relationships.

Administrative information:

Job title: Human Resources Manager.

Department: Administration department.

Job summary:

Plan, direct, and coordinate HRM activities of an organization to make the most of the strategic use of the human resources and preserve functions such as employee compensation, recruitment, employees guidelines, training and development.

Job Duties and Tasks:

1) Allocating human resources, guaranteeing appropriate matches between employees.

2) Identify job openings, interview, recruit and select candidates.

3) Manage compensation, reimbursements and performance management systems, and safety regulations.

4) Provide existing and future employees with information about procedures, culture and the laws of the organization.

5) Perform tough staffing duties, dealing with understaffing, solving arguments, firing employees, and directing disciplinary events.

Job Responsibilities:

1) Cooperating with supervisors, peers, or subordinates.

2) Starting and preserving interpersonal relationships.

3) Making decisions, solving struggles and negotiating with others.

4) Evaluating data to determine agreement with the company standards.

Administrative information:

Job title: Public Relations Manager

Department: Administration department

Job summary:

Plan and direct public relations programs planned to create and maintain a satisfactory public image for employer or client, also plan and direct activities to ask and preserve funds for special projects.

Job Duties and Tasks:

1) Identify the main customer groups and determine the greatest way to communicate the information to them.

2) Write stimulating press releases, preparing data for media and develop and preserve company internet or intranet website.

3) Develop and uphold the company's commercial image and uniqueness.

4) Manage special events.

5) Write draft speeches for the executives, and organize interviews and other forms of interactions for them.

Job Responsibilities:

1) Getting Information.

2) Establishing and maintaining interpersonal relationships.

3) Thinking creatively.

4) Making decisions and solving problems.

5) Identifying objects, actions, and events.

6) Performing for and working directly with the public.

7) Guiding, directing, and motivating subordinates

8) Selling and influencing others.

9) Scheduling work and activities.

10) Developing and building teams.

11) Developing objectives and strategies.

12) Analyzing data or information.

13) Coaching and developing others.

Administrative information:

Job title: Accounting Manager

Department: Administration department

Job summary:

Analyze financial material and formulate financial reports to regulate or maintain record of assets, accountabilities, revenue, loss, tax liability…

Job Duties and Tasks:

1) Formulate, study, and analyze accounting accounts, financial statements and others.

2) Compute taxes

3) Analyze business operations, trends, costs, revenues, financial obligations, and responsibilities to project upcoming revenues and expenditures or to deliver advices.

4) Report to the administration concerning the finances of establishment.

5) Develop, maintain, and examine budgets, making periodic reports that compare budget costs to actual costs.

Job Responsibilities:

1) Interacting with computers.

2) Analyzing data or information.

3) Processing and getting information.

5) Documenting and recording information.

Administrative information:

Job title: Financial Manager

Department: Administration department

Job summary:

Plan, direct, and coordinate accounting, investing, banking, insurance, securities, and other financial activities.

Job Duties and Tasks:

1) Develop and analyze data to assess the present and future fiscal position of the firm.

2) Establish procedures for protection and control of properties, records, mortgages, and securities.

3) Evaluate data relating to price in order to design budgets.

4) Evaluate monetary reporting schemes, accounting and gathering procedures, and investment activities.

Job Responsibilities:

1) Analyzing data or information.

2) Communicating with supervisors, peers, or subordinates.

3) Performing administrative activities.

Administrative information:

Job title: Executive Secretary

Department: Administration department

Job summary:

Provide high-level managerial support by conducting research, handling information requirements, and performing clerical roles such as preparing mails, receiving guests, arranging conference calls, and arranging meetings.

Job Duties and Tasks:

1) Read and examine arriving memos, proposals and reports.

2) Open, categories, and distribute incoming mail.

3) File and recover company’s documents, records, and reports.

4) Greet visitors.

5) Prepare responses to routine reviews.

6) Perform general office responsibilities.

Job Responsibilities:

1) Performing managerial activities.

2) Interacting with computers.

3) Getting information.

4) Establishing and preserving interpersonal relationships.

5) Organizing, planning, and prioritizing work.

Administrative information:

Job title: Market Research Analyst

Department: Administration department

Job summary:

Investigate market circumstances in local, regional or national areas to decide possible sales of services.

Job Duties and Tasks:

1) Gather and study information on client demographics, preferences and requirements.

2) Organize reports of findings.

3) Calculate and evaluate customer and worker contentment.

4) Look for and give data to assist companies decide their place in the marketplace.

5) Compute the effectiveness of advertising and communications strategies.

Job Responsibilities:

1) Analyzing Information.

2) Getting data.

3) Working on Computers.

4) Interpreting the significance of data

5) Communicating with Supervisors, Subordinates and peer.

6) Processing data

Administrative information:

Job title: Maintenance Manager

Department: Administration department

Job summary:

Carry out job concerning the skills of two or more protection occupations to keep mechanical gear or the formation of an institution in repair.

Job Duties, responsibilities and Tasks:

1) Examining tools, Structures, or Material.

2) Lifting and Moving items.

2) Repairing Mechanical utensils.

4) Taking Decisions and Solving Problems.

Job profile per Job Description:

We will go through the 8 job description we provided above and create a job profile for them and each job profile has different requirement, constructed from knowledge, skills and abilities needed (KSA’s).

Marketing Manager:

Skills Needed:

1) Critical Thinking

2) Coordination

3) Active Learning

4) Reading Comprehension

5) Judgment and Decision Making

6) Time Management

7) Persuasion

8) Active Listening

9)Learning Strategies

10) Management of Personnel assets

11) supervising

12) Management of Financial Resources

13) Operations Analysis

14) difficult Problem Solving

15) coaching

16) Social discernment

Abilities Needed:

1) Written Comprehension

2) Oral Expression

3) Oral Comprehension

4) talking Clarity

5) Fluency of Ideas And Originality

6) Speech Recognition

7) Written Expression

8) Problem Sensitivity

Knowledge and Experience needed:

1) Sales and Marketing: understanding of principles and methods for viewing, endorsing, and selling services.

2) Client and Personal Service: Familiarity of processes for offering consumer services. This consists of client requirements evaluation, meeting value principles for services, and estimation of client contentment.

3) English, Arabic and French Language: Understanding of the composition of all these languages.

4) Management and Administration: Familiarity with management principles concerned in strategic planning, resource allocation, leadership practice, and synchronization of people and resources.

5) Media: Understanding of communication services, media and broadcasting methods. This contains substitute ways to notify and amuse via written, visual and oral media.

6) Psychology: Familiarity with human behavior; psychological research techniques; and the measurement and healing of behavioral and emotional disorders.

7) Electronics and computer: Familiarity with processors, chips, electronic utensils, and computer software and hardware, also programming.

8) Clerical: Understanding of clerical systems like word processing, managing records and files, stenography and other office terminologies.

9) Personnel Human Resources: Understanding of principles for people employment, selection, training, development, compensation and benefits, labor associations and conciliation.

Human Resource Manager:

Skills Needed:

1) Communication

2) Active Listening

3) Social Perceptiveness

4) Management of Resources

5) Cooperation

6) Reading

7) Critical Thinking

8) Compromise

9) Decision Making

10) Systems examination

11) Systems assessment

12) Management of time

13) Persuasion

14) observing

15) Problem Solving

16) Writing

17) Active Learning

18) coaching

19) Service Orientation

20) Learning policies

Abilities Needed:

1) Written Comprehension

2) Oral Comprehension

3) Oral Expression

4) Written Expression

5) Speech Recognition

6) Deductive Reasoning

7) Speech Clarity

8) Problem Sensitivity

9) Inductive Reasoning

10) Information Ordering

11) Fluency of Ideas

12) Originality

13) Near Vision

14) Category Flexibility

Knowledge and Experience needed:

1) Personnel Human Resources: Understanding of principles for people employment, selection, training, development, compensation and benefits, labor associations and conciliation.

2) Management and Administration: Familiarity with management principles concerned in strategic planning, resource allocation, leadership practice, and synchronization of people and resources.

3) English, Arabic and French Language: Understanding of the composition of all these languages.

4) Client and Personal Service: Familiarity of processes for offering consumer services. This consists of client requirements evaluation, meeting value principles for services, and estimation of client contentment.

5) Law and Government: Knowledge of legal codes, court events, government systems, laws, democratic political procedure, executive orders and agency rules.

6) Psychology: Familiarity with human behavior; psychological research techniques; and the measurement and healing of behavioral and emotional disorders.

7) Education and Training: Understanding of principles and techniques for program and training design, the evaluation of training results and coaching and instruction for persons and team groups.

Public Relations Manager:

Skills Needed:

1) talking

2) Management of time

3) Writing

4) Reading understanding

5) Active Listening

6) Cooperation

7) Service Orientation

8) Convincing skills

9) Social discernment

10) Critical Thinking

11) Decision Making

12) Active Learning

13) observing

14) compromising

15) Problem Solving

16) Management of Resources

17) Instructing

Abilities Needed:

1) Oral conception

2) Oral Expression

3) Problem Sensitivity

4) Speech acknowledgment

5) Speech clearness

6) Deductive interpretation

7) Writing

8) Written grasp

9) Inductive Reasoning

10) innovation

11) ease of Ideas

12) Vision

13) Category elasticity

14) Data Ordering

15) Selective concentration

Knowledge and Experience needed:

1) English, Arabic and French Language: Understanding of the composition of all these languages.

2) Law and Government: Knowledge of legal codes, court events, government systems, laws, democratic political procedure, executive orders and agency rules.

3) Management and Administration: Familiarity with management principles concerned in strategic planning, resource allocation, leadership practice, and synchronization of people and resources.

4) Client and Personal Service: Familiarity of processes for offering consumer services. This consists of client requirements evaluation, meeting value principles for services, and estimation of client contentment.

5) Education and Training: Understanding of principles and techniques for program and training design, the evaluation of training results and coaching and instruction for persons and team groups.

6) Sales and Marketing: understanding of principles and methods for viewing, endorsing, and selling services.

7) Clerical: Understanding of clerical systems like word processing, managing records and files, stenography and other office terminologies

8) Accounting: Understanding of accounting and economic principles and practices, banking and the examination and exposure of financial information.

9) Media: Understanding of communication services, media and broadcasting methods. This contains substitute ways to notify and amuse via written, visual and oral media.

Accounting Manager:

Skills Needed:

1) Mathematics

2) Critical Thinking

3) Observing

4) Decision Making

5) Active Learning

6) Reading

7) Systems examination

8) Systems assessment

9) Cooperation

10) Management of Resources

11) Management of time

12) Social Perceptiveness

13) Operations examination

14) Speaking

15) Problem Solving

16) Learning plans

Abilities Needed:

1) Problem solving

2) Deductive Reasoning

3) Oral skills

4) Written skills

5) Data Ordering

6) Mathematical Reasoning

7) Written understanding

8) Vision

9) Speech clearness

10) Inductive Reasoning

11) Speech acknowledgment

12) Oral understanding

13) Number ability

14) Flexibility of Closure

15) Perceptual agility

Knowledge and Experience Needed:

1) Mathematics: Understanding of algebra, geometry, statistics, calculus, arithmetic problems and their applications.

2) Accounting: Understanding of accounting and economic principles and practices, banking and the examination and exposure of financial information.

3) English, Arabic and French Language: Understanding of the composition of all these languages.

4) Client and Personal Service: Familiarity of processes for offering consumer services. This consists of client requirements evaluation, meeting value principles for services, and estimation of client contentment.

5) Electronics and computer: Familiarity with processors, chips, electronic utensils, and computer software and hardware, also programming.

6) Law and Government: Knowledge of legal codes, court events, government systems, laws, democratic political procedure, executive orders and agency rules.

7) Clerical: Understanding of clerical systems like word processing, managing records and files, stenography and other office terminologies

Financial Manager:

Skills Needed:

1) Critical Thinking

2) Judgment and Decision Making

3) Management of Financial Resources

4) Coordination

5) Reading Comprehension

7) Mathematics

8) Management of Personnel Resources

9) Systems Evaluation

10) Monitoring

11) Active Learning

12) Systems Analysis

13) Active Listening

14) Time Management

15) Complex Problem Solving

16) Operations Analysis

Abilities Needed:

1) Written Expression

2) Written Comprehension

3) Mathematical Reasoning

4) Oral Comprehension

5) Oral Expression

6) Deductive Reasoning

7) Number Facility

8) Problem Sensitivity

9) Speech Clarity

10) Near Vision

11) Speed of Closure

12) Fluency of Ideas

13) Inductive Reasoning

14) Information Ordering

15) Speech Recognition

16) Far Vision

17) Memorization

Knowledge and Experience:

1) Economics and Accounting: Information of economic and accounting practices, the financial markets, banking and the investigation and reporting of fiscal data.

2) Administration and Management: The knowledge of corporate and administration guidelines involved in resource circulation, strategic planning, leadership skill, and coordination of individuals and capitals.

3) Mathematics: Knowledge of calculation, algebra, geometry, calculus, figures

4) English Language: Familiarity of the structure of the English language plus the meaning and spelling of words, guidelines of composition, and syntax.

5) Law and Government: Knowledge of bylaws, legal codes, court processes, government regulations, and the rules of the agency

Executive Secretary:

Skills Needed:

1) Active Listening

2) Reading Comprehension

3) Time Management

4) Speaking

5) Writing

6) Critical Thinking

7) Active Learning

8) Coordination

9) Monitoring

10) Service Orientation

Abilities Needed:

1) Written Expression

2) Oral Comprehension

3) Written Comprehension

4) Oral Expression

5) Speech Clarity

6) Near Vision

7) Speech Recognition

8) Problem Sensitivity

9) Information Ordering

10) Category Flexibility

11) Deductive Reasoning

12) Inductive Reasoning

13) Selective Attention

14) Time Sharing

Knowledge and Experience Needed:

1) Clerical: Knowledge of administrative and secretary procedures and systems such as word processing, handling files and records, designing forms, and other workplace procedures and terminology.

2) English Language: Familiarity of the structure of the English language plus the meaning and spelling of words, guidelines of composition, and syntax.

3) Customer and Personal Service: Knowing the principles and methods for providing customer and employee services. This includes customer needs assessment and evaluation of customer contentment.

4) Administration and Management: The knowledge of corporate and administration guidelines involved in resource circulation, strategic planning, leadership skill, and coordination of individuals and capitals.

Market Research Analyst:

Skills Needed:

1) Reading Comprehension

2) Active Listening

3) Complex Problem Solving

4) Judgment and Decision Making

5) Writing

6) Speaking

7) Critical Thinking

8) Monitoring

9) Coordination

10) Active Learning

11) Social Perceptiveness

12) Systems Analysis

13) Operations Analysis

Abilities Needed:

1) Written Comprehension

2) Written Expression

3) Oral Expression

4) Oral Comprehension

5) Deductive Reasoning

6) Inductive Reasoning

7) Speech Clarity

8) Fluency of Ideas

9) Problem Sensitivity

10) Near Vision

11) Information Ordering

12) Category Flexibility

13) Mathematical Reasoning

14) Selective Attention

15) Originality

16) Speech Recognition

17) Number Facility

Knowledge and Experience Needed:

1) Customer and Personal Service: Knowing the principles and methods for providing customer and employee services. This includes customer needs assessment and evaluation of customer contentment.

2) Administration and Management: The knowledge of corporate and administration guidelines involved in resource circulation, strategic planning, leadership skill, and coordination of individuals and capitals.

3) Sales and Marketing: Knowledge of principles and means for showing, indorsing, and marketing services. This contains marketing strategy and campaigns, product demo, sales techniques, and sales control schemes.

4) Mathematics: Knowledge of calculation, algebra, geometry, calculus, figures

5) Communications and Media: Knowledge of media making, communication, and distribution techniques and methods.

Maintenance Analyst:

Skills Needed:

1) Repairing

2) Equipment Maintenance

3) Troubleshooting

4) Critical Thinking

5) Monitoring

6) Complex Problem Solving

7) Equipment Selection

8) Operation Monitoring

9) Quality Control Analysis

10) Time Management

11) Reading Comprehension

Abilities Needed:

1) Information Ordering

2) Manual Handiness

3) Arm-Hand Steadiness

4) Near Vision

5) Problem Sensitivity

6) Visualization

7) Deductive Reasoning

8) Inductive Reasoning

9) Selective Attention

10) Oral Comprehension

11) Control Precision

12) Static Strength

Knowledge and Experience Needed:

1) Mechanical: Knowledge of machineries and tools, including their layouts, uses, reparation, and preservation.

2) Customer and Personal Service: Knowing the principles and methods for providing customer and employee services. This includes customer needs assessment and evaluation of customer contentment.

3) Building and Construction: Knowledge of tools, means, and the utensils involved in the construction or reparation of houses, buildings, or other arrangements

Recruitment Campaign Design:

University placement services focuses on the frequent interaction between the students who are willing to enroll in a graduate school/university and the employees, this adds weight on the relationship skills, age and cultural background that our employees must have to provide best services.

We are going to use the external recruitment sources to fill our entry level jobs, to acquire new skills and talents, and to obtain employees with different backgrounds to provide variety of ideas. The best recruitment sources that fit the company are:

Colleges and Universities: our company’s main target is students that are willing to go to universities, so the best places to recruit from are colleges and universities. Since the employees will be from a similar age group, mentality and generation. This will help a lot in establishing a friendly relationship between the employee and the customer. In addition to that colleges and universities is the best place to find professional, technical, and management employees. This recruitment source is best used to hire marketing, accounting and personal relationships employees. Especially personal relationships employees since they will be in contact with all the administrative people in each university which will simplify the working environment.

Competitors in the Labor Market: since our company will be new in the market, then we need experienced employees that are experts in the field. The best way to gain these employees is by poaching, which is recruiting trained employees from larger competitor organizations in the same field that have the same geographical area. This recruitment source is best used to hire managerial jobs such as human resources and market research analyst.

Internet Database: This source will be greatly helpful to attract qualified employees that live abroad and are willing to work online. Since this source of recruitment has no geographical boundaries, then it will be an important source to spread our company worldwide and satisfy our customer’s demands in learning abroad.

These recruitment sources must have recruitment methods to implement the recruitment process. The best methods that fit our company’s goals and strategies are:

Private Employment Agencies (Head-Hunters): these agencies help recruiting employees and at same time help individuals in attempts to locate jobs. This method is best used for white-collar employees especially the managerial jobs. It costs the company more money than other traditional methods, but it pays off the hard work the company had to do in order to find qualified employees for specific jobs.

Recruiters: this method is mostly used to attract the desired individuals that possess specific qualifications needed by the firm. So the recruiter must have a constant contact with the student placement director in order to know the most qualified students and their capabilities. Then the recruiter will have the chance to meet these students and had an interview with them. Such methods are used to choose entry-level jobs that need interpersonal skills more than experience, such as the personal relationship positions.

Job Fairs: This method is used to attract and meet large number of candidates in a short period of time and at a specific place. Since we are willing to attract the largest number on university graduates then most of the job fairs must be at university campuses. This method is used to attract top public relations personnel.

Online Recruitment: this is the biggest change in way that organizations recruit. It is a modernized way companies recruit employees. We are going to use this source of recruitment to recruit personal relationship employees that live abroad, so that we’ll have the chance to know international universities, the programs that they offer and the requirements that are needed to enroll in them, with the help of our employees.

Structured Interview:

A structured interview consists of a sequence of job-related questions asked for each interviewee for particular job. The importance of this type of interviews is that it rises reliability and precision by reducing prejudice and inconsistency of unstructured interviews. We are going to use the one-on one method of interview so the applicant will feel more relaxed than have board members or a group or employers questioning him/her, other than that, the interview will be more organized and structured by having one trained interviewer.

The questions of an interview will vary from one position to another, depending on the type and the requirements for each job, such as:

Situational questions: these questions will be asked for managerial positions applicants, to predict how they are going to react in a specific situation. Such as: What will you do if one of the employees is constantly coming late to work?

Job knowledge questions: These types of questions are used to identify the knowledge of each applicant about the job he/she is applying for. For example, is the applicant is applying to the advertisement job, then that applicant will be asked if he/she has previously dealt with advertising companies and medias, and how to reach a specific message to a specific group of the society.

Job-sample simulation questions: these questions are asked for the maintenance department applicants, since they need to have knowledge on how to deal with the equipment, computers and other devices.

Worker requirements questions, these questions are asked for employees that need special equipment’s, such as the maintenance department needs special equipment’s to do the job as it should be. The human resources department needs surveys and personality tests.

Behavioral interview is used to ask applicants to relate actual occurrences from past relevant to target job, such as: Relate a situation where you were accountable for motivating others. Describe conditions where your expertise made a important difference.

Selection System Design:

The selection is the most important process on a recruitment planning. Our company is looking for a mixture of fresh graduate for jobs like public relations and marketing, since we need new these applicants close to the student’s mentality, so they’ll know how to deal with them. For the managerial positions we are looking for experienced employees that would be able to implement their knowledge and experience in the company to reach the desired goals. The type of selection will include several types of tests depending on each position, such as:

Personality Test: this test is very important for public relation jobs since the personal skills and abilities to communicate with others is the main thing.

Cognitive Aptitude Test: this test will measure the applicants’ capability to learn new skills and tests. This type of test is best used for maintenance and marketing jobs since there is always something new in the market, and the technology is always changing.

Vocational Interest Test: since most of our applicants are fresh university students then this type of tests is a must for them to identify the best job that will satisfy them and show the best in they can give.

Job-knowledge Test: this test is used for all the jobs since each applicant must have the needed knowledge about the job he/she is applying for.

The main part of the selection process is the presence of a trained group of recruiters and selection experts to make this process quick, reliable and valid for all applicants.