The Use Of Knowledge Management

Published Date: 02 Nov 2017

The establishment and maintenance of Knowledge Management (KM) in an Enterprise Architecture is an important task on managing the different departments on different stages was included in this enterprise infrastructure. This Knowledge Management (KM) provides important benefits to the people who are working according to their potentiality in an enterprise. The abstract determines the development of modern technology service in enterprise systems and conversion of two enterprise systems on sharing knowledge.

Enterprise systems mostly depend upon technology which is facing the difficulty problems on knowledge sharing. To protect their level of achievements about the development in enterprises needs to maintain the effective Knowledge Management (KM), knowledge applications and also finds an extra advantage through knowledge sharing. In many countries and in many industries the Knowledge Management (KM) has improved a lot and maintaining according to their strength. Therefore, in this the research is to eliminate the busy business process and constructing the knowledge on science, Information Technology (IT) and knowledge management methods through establishment of innovative technology (Qin Yuanjian; Xiao Zhixiong, 2009).

The other aspect for research is about the enterprise systems on Knowledge Management (KM), there was conversion between two industries on sharing the knowledge and finally re-engineering for regular methods. The tacit knowledge had shown the growth on changing self business on joining into particular industry on having huge experience and knowledge in different co-related manufactures and finally subdivided the developed product on behalf of estimating the tacit knowledge (Kun Li; Mi-er Zhang; Xiaojun Liu, 2008).

Key words: Modern Enterprise Service, Information Technology (IT), Science and Technology, Management methods and Core competence.

INTRODUCTION

2.1 Knowledge Management (KM):

Knowledge Management (KM) is the one’s part of personal achievement towards success in any field of work. It was developed personally with an intellectual mind on the concentration and interests among the development of particular assessment.

Self-confidence, self-belief and patience are the essential inspirations for creative thoughts in producing knowledge at regular assessments to manage and control balance in knowledge based infrastructure. Thinking deeply about the structure development and creating new ideas as a proposal is a procedure for knowledge development and knowledge creation. The Knowledge Management (KM) also acquires by the process of gaining knowledge through learning or gathering about information, referring through books and either having experience in about their particular application dealing (Elias M. Award, 2007).

Generally, business organizations depend upon Knowledge Management (KM). These organizations share and transfer knowledge; and could access knowledge from sources like people who are working in their respective organizations, their organizational process as well as with technology. Accessing Knowledge Management (KM) on sharing knowledge through different ways of communication by writing on a paper, storing in database or through network is said to be an explicit knowledge; utilizing knowledge couldn’t understand by anyone even written on paper and by sharing or transferring from technology is said to be a tacit knowledge (Elias M. Award, 2007).

In this modern business strategy, Knowledge Management (KM) had increased more importance for planning and developing. Eventually, the business organizations recruit more managers to maintain on behalf of Knowledge Management (KM), with this performance and application of Knowledge Management (KM) by managers could help and finding the solution; ultimately the business organization achieve success along with possible for profits or benefits (Dimitris Karagiannis; Ulrich Reimer, 2002).

2.2 Enterprise Architecture:

Enterprise Architecture is established in business organization, in which the collection of managing business strategies, principles and applications cooperated in whole organizational design. The management will operate in this entire enterprise architecture and also will records all the information details of aspects such as products, goods etc; and records about their business related issues utilized in further application process.

Enterprise Architecture will maintain the important principles of business and Information Technology (IT). As these applied important principles performed at their level considered as a stable requirement on comparison of other solutions which normally effecting the management cost. Therefore, the architecture produces an evidence of their maintained structure which essentially guide the business strategies as well as business organization. With the help of god business architecture, the business organization also achieves success and could manage their business requirements (Marc Lankhorst, 2009).

LITERATURE REVIEW

3.1 Knowledge:

Knowledge means the ability to develop skills simultaneously along with maturity of growth personally in any aspect of learning stages either physically or mentally. The knowledge also saturates according to adaptability on any particular direction of learning and development. Knowledge is also a power for dealing an assessment, in general for physiological approach it is also said to be a spiritual commitment.

Every individual organization has the knowledge to establish their own ideas and represent their creative features for success by facing the challenges in different fields of competitions. This knowledge application develops the increase of natural talent and personal performance with concentration and interest. There were the particular phenomenal stages for knowledge achievement among the organizations in participation of different competitions; and then finalize their various positions on level of achievement, success or being participated in the particular competition (Ronald J. Brachma; Hector J. Levesque, 1999).

3.2 Explicit Knowledge and Tacit Knowledge:

Explicit Knowledge:

This explicit knowledge is evolved by creating knowledge personally in mind and producing at necessary task or presented on a particular knowledge based test. As the knowledge is developed implicitly ready to share in producing explicit knowledge, anyone can understand by observing or learning or either from different sources. Maintaining the knowledge and gaining more knowledge on a particular subject will expertise in solving the respective area on knowledge basis in the field of that particular specialization subject in future. Mainly the sources of explicit knowledge are obtained through guidance either from the books, tutors and technologies providing the information to protect their frequent in adapting and physiological approach.

For example: combined studies, teaching and coaching in different field of subjects, project planning, reading newspapers, Tele Visions (TV) and articles etc (Harry M. Collins, 2010).

Tacit Knowledge:

Tacit knowledge was implemented personally and this knowledge cannot be referred deeply. Most people have to think how to apply this tacit knowledge; through tacit knowledge a person can able to run, ride the bicycle, learning the languages, secret application etc.

According to the tacit knowledge, it establishes a physical behavior which have the important utilities of some one’s personal life such as some people could not understand from others and it is the critical part, for teachers in few occasions they find difficult that what to teach, how the skills were established in many sports and games, securing personal computers or personal account with user names and passwords.

Tacit knowledge considers the range of intellectual disciplines such as thinking, human behavior, social aspects and money matters etc. With these abilities in an organizer, the knowledge has been a crucial role to play as a part on aspect of artificial intelligence.

For example:

A person knows how to ride a bicycle; on behalf of him the other person should not tell any information about bicycle riding rules and regulations. At that time, we could find that the other person were riding the bicycle who haven’t got the information of any rules and regulations, in this riding a bicycle by one person and then after other person will be method of explicit knowledge. Therefore, according to the knowledge of a person riding some other two wheelers vehicle called bike is said to be method of tacit knowledge (Harry M. Collins, 2010).

Combination of explicit and tacit knowledge:

Consider two persons ‘A’ and ‘B’, both stopped at a location point ‘C’. Both of them arrived together and stopped at point ‘C’, when on next time they both haven’t arrived together. The person ‘A’ forgets the root and also doesn’t know about point ‘C’ location. The person ‘B’ identifies and arrives on a root and finally finds the point ‘C’ location.

Therefore person ‘B’ maintains the Knowledge Management (KM) strategy, in determent of the explicit and tacit knowledge in arriving from the root and finding the location of point ‘C’ (Harry M. Collins, 2010).

3.3 Knowledge Management (KM) in Enterprise Architecture:

In large Industries from business point of view for enterprise architectures, the organizations constantly exploit Knowledge Management (KM) to every forward step for success in manufacturing and producing the product. By this structure, knowledge information established from business organization sources determined as quick raising part. Therefore as a result, the field of knowledge application in enterprises was frequently implemented, and then the major sources were considered among the knowledge implementation techniques such as knowledge discovery, knowledge transactions, Knowledge Management (KM) and process management etc (Edward Waltz, 2003).

3.4 Knowledge creation in Enterprise Architectures:

Enterprise Architectures were established according to knowledge based techniques, particularly developing and utilizing the sources for the application of Knowledge Management (KM) in the area of interest as their essential goal. Their major assessment in this Knowledge Management (KM) is to maintain and manage the business structure with possible convenience.

In this part of world, every corporation is essentially dealing with enterprise systems and technology as their major source in managing the corporative information details and it is a critical complex in few reasons on sharing or transferring knowledge. For a modern enterprise systems, the architecture access core profile in which an organization is depended on behalf of having the privileges on technology and Knowledge Management (KM).

For example:

The enterprise systems maintained in educational institutions such as Universities, colleges and schools regarding the details of students and faculties etc on managing the institution with the concept of Knowledge Management (KM).

Meanwhile every organization of educational institution obeys Knowledge Management (KM) techniques include explicit and tacit knowledge about teaching staff on occasion of students that fulfills the organization successfully every year. Therefore in this Knowledge Management (KM) infrastructure, the knowledge creation is the establishment of educational institutions access enterprise systems, and the knowledge application is sharing information within enterprise architecture. The explicit knowledge is in between students, faculties’ shares knowledge by any source or through enterprise systems; and the tacit knowledge is students perform and maintain their ability by learning in institutions (George Von Krogh; Kazuo Ichijo; Ikujiro Nonaka, 1999).

Basically the application of Knowledge Management (KM) in enterprise architecture is to maintain their economic globalization on facing challenges which generally interacts with different ideas, concepts, methodologies and technology. Knowledge creation in enterprises considers the general aspects such as modern technology service enterprises, Information Technology (IT), management ideas and concepts, knowledge of science and technology and finally all are the sources recruited in a knowledge database as core competence.

Modern Service Enterprise:

This modern technology service enterprise has the similar behavior of traditional technology service enterprise, both considers valuable application at the level generations as per increasing the growth of new technology on adding essential features on basis of Knowledge Management (KM) by the technology service developers. According to the scope and tactics of modern application service, this application was not introduced for dealing. Right now, it considers three aspects for illustration.

This modern established application service can utilize the reference of other application services with the aspect of high performed technology. For example: Particular economy of an organization or enterprises considering the applications on managing with innovative technology and with formal information electronic devices. There was a difference between innovative and traditional technology service among performance as well as characteristic features, difference in manufacturing quality, knowledge applications, essential skills and then nearly similar privilege of production maintenance etc.

The service of modern application established on the basis of newly established modern technology, it depends on aspect of a particular division as individually and also growth maintenance of socio-economics. In this modern technology service considers several utilities for applicants such as business service, logistics, knowledge services, personal development and research services etc; but major application service obtained to the manufacturer.

Being dependent upon modern technology, as it is a privilege on accessing this technology which also acquires plenty of applications were mainly preferred to this new information technology (IT) and newly established management methods as well (Qin Yuanjian; Xiao Zhixiong, 2009).

Structure of Knowledge Management Model in Enterprises:

Modern Service Enterprises

Information Technology (IT)

Management methods and concepts

Knowledge on Science and Technology

Core Competence

Framework on knowledge based technology for the modern service enterprise

(http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=5331391&isnumber=5331299).

Therefore the three aspects of modern technology services are unusual and they all generates the valuable information for development of an organization either personally through such as knowledge on science and technology, management methods and concepts, information technology (IT) to main modern services. As a result, the modern technology service is the major organization on the basis of different knowledge applications and Knowledge Management (KM) (Qin Yuanjian; Xiao Zhixiong, 2009).

Science and Technology Knowledge:

At this point, the newly approached technology service considers the technical applications such as policies of industrial or organizational savings and investments on regarding finance along with insurance, communication facility services, business consultancy and outsourcing services, logistics etc. These all technical applications performed in different role according to specific knowledge based enterprises as per applicant interact to their respective organization. Modern products were developed on basis of modern technology with high quality on utilizing the knowledge of science and technology. To deal this technology based products there need the requirement of experts in managing.

Information Technology (IT):

Enterprise services were implemented on the management configuration about vital surroundings with the help of development on modern information technology (IT). This newly established enterprise services should maintain a good performed and highly developed accessed network for communication about sharing or receiving information’s. Modern information technology obeys the principles in enterprises as secure, simple and efficiency in maintaining. For better performance with this technology, it acquires efficiency of fast service, high quality instant service and large business area prospects. For example: Network operation for particular organization having different branches all over the world maintains a value chain requires this modern information technology to communicate.

Management methods and concepts:

With the concept of advance technology, the management methods and concepts couldn’t be divided from modern technology service. For example: Call center employees from an organization reduce a burden, with this concept of outsourcing process for an organization, they possible to solve problem on every applicant complaint. The other product aspects authorizes online for consumers on selling essential different types of products determines as an online marketing different from usual marketing.

Core Competence:

The core competence is a combination of all the multiple knowledge concepts gathering information from modern services to represent an application for the enterprise architecture or business organization (Qin Yuanjian; Xiao Zhixiong, 2009).

RESEARCH APPROACH

4.1 Tacit Knowledge in Enterprise Architectures:

During the discouragement between two large enterprise industries, the both industries face competition and face different challenges in their field of assessments or tactics. They won’t co-operate each other and they struggle to re-engineer on ability of technological aspect in developing the knowledge applications when on conversion between two industries.

Tacit knowledge for an organization is the main administrator which internally develops the profile and configuration. The organization mainly depends upon performance on the aspect of configurations that carry extra privileges, organizational growth and ultimately achievements. On few occasions, simultaneously there was a coincidence of tacit knowledge between different industries at their proposal. Due to this knowledge coincidence, there could be a conversion in enterprises among industries and possible to verify on re-engineering the essential application without any coincidence or knowledge sharing for better configuration (Kun Li; Mi-er Zhang; Xiaojun Liu, 2008).

In conversions of many industries, it is typical to elaborate their already maintained application on having plenty of combinations and risks in enterprises. The industrial organizations acquires knowledge on studying about enterprises producing important applications of tacit knowledge, which is supportive and searches the valuable aspect with transfer of tacit knowledge on enterprises in industries. Therefore, a tacit knowledge on technology as accessed through an enterprise system about a particular industry perspective sustains their availability on providing with better applications (Kun Li; Mi-er Zhang; Xiaojun Liu, 2008).

4.2 Transfer of tacit knowledge with conversion of enterprise systems:

Tacit knowledge classification:

Knowledge concepts on tacit and explicit were proposed by Polanyi and developed in his quotation as "we know the information and we can express" and later this quotation was popularized by Nonaka. In any organization there is a part of knowledge on both tacit and explicit. Between these knowledge relationships, the boarders were developed by Spender’s.

Knowledge produced from any of the organization is said to be a tacit knowledge. To make use of tacit knowledge, there is an essential need to specify the usage of tacit knowledge. Platts rejected the contribution of tacit knowledge is specified and truly which are secondary separated from Knowledge Management (KM).

In this research about Knowledge Management (KM) assuming that every participants acquires and determines both tacit knowledge and explicit knowledge. In conversion of enterprises there is a transfer of tacit knowledge specifying the major distinctiveness. We can identify the both different types of tacit knowledge: one is easily explicated and the other is difficulty explicated. The easily explicated can specify and identifies on every explicit reflection; simultaneously, the difficulty explicated couldn’t identify and couldn’t specify (Kun Li; Mi-er Zhang; Xiaojun Liu, 2008).

Difficulty explicated tacit knowledgeStructure of Knowledge:

Easily explicated tacit knowledge

Explicit Knowledge

(http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=4737804&isnumber=4737706).

ANALYSIS AND EVALUATION

5.1 Analysis of Tacit Knowledge:

Moving a forward step into an organization or enterprise architecture, the tacit knowledge is established as a key application in ongoing business structure with the amount knowledge and experience at low level. In this analysis of Knowledge Management (KM) about tacit knowledge from an individual person, determines the benefit of an organization through business shifted from his own business which was developed personally on aspect manufacturing.

A person who had experienced in manufacturing VCD (Video Compact Disk) at his native place, expert in manufacturing the VCD product with his knowledge ability and application performance produced at consumer demand market area.

At that level of VCD’s availability in the market was unlimited and plenty of other VCD manufactures were also producing in that same market, and there was no guaranteed that every consumer can purchase his VCD’s irrespectively or regularly. Simultaneously for a person, there is not much profit or benefit and interest in manufacturing VCD’s and selling. Then the person changed his opinion and decided to manufacture the other electronic device in the field of industry, with the experience on knowledge of manufacturing the VCD’s joined in mobile industry. There was a co-relation between VCD’s and mobiles, both come under manufacture of electronic devices for consumer perspective. Mobiles have essential configurations and it is designed with more flexible quality and produced at a high rate of price for consumers in different demand market places. In this enterprise organization, the person from experienced VCD manufacture shares the knowledge on using the concept of his personal consumer business in demand market place. Although he learnt a lot about business personally shares his knowledge possible on separating mobiles by implementing a particular store market as a concept of production as well as innovation. He produces his tacit knowledge to the organizational professionals or experts, and they will utilize the available knowledge information to achieve industry success. Whereas it is benefit for him on using major steps of his personal work experience about VCD’s and looking forward in identifying the industry growth as a potentiality of his tacit knowledge (Kun Li; Mi-er Zhang; Xiaojun Liu, 2008).

At the time of knowledge information or data transfer, there will be a reason established for this particular knowledge transfer that could encourage the non-administrator of industry or either from related to other different industries. With this some other experienced VCD manufactured experts of scheming and producing at a particular rate of interest could also establish their role in mobile industry. Therefore, the implemented growth of tacit knowledge was shared within organization and transferred to others for a reason of their proposal.

For example:

In this the design of mobile technology as A8, the recruited person knows the importance from his earlier personal business which makes him to understand the demands of consumers about VCD’s. Based upon the experiences in earlier business issues implemented the concept on product about creation of mobile appearance and mobile ring. In mobile technology, A8 device determines the light on rainbow based seven colors (VIBGYOR- Violet, Indigo, Blue, Green, Yellow, Orange and Red) format at background, sixteen-chord and could perform synchronization as with dance and ring at a time. On predominantly having the vast experience in producing and reutilizing the channel, the new mobile technology determined as A8 was introduced at a large price in market which was an essential success of providing such kind of mobile facility to the public (Kun Li; Mi-er Zhang; Xiaojun Liu, 2008).

CONCLUSION

Knowledge Management (KM) provides the important benefits to the enterprise system or a business organization. This proposal was an important application to the processing on technology perspective. In this research paper, the Knowledge Management (KM) for the economic globalization determined the implementation technique of modern enterprise service was about the overhead on other organizations with the competitive advantage. This competitive advantage was an added strength in making their knowledge with great skillful on comparison with other organizations. Where all the application features were gathered from different knowledge concepts, science and technology, Information Technology (IT) and finally dealing at a regular base structure which is finite in managing at the modern technology service.

To conclude this research about knowledge management model, every organization or industrial systems at present generation depends on modern enterprise service and access to the network for outsourcing their business process which reduces uncertain risk in their organizational knowledge management.

Similarly for the conclusion on research of tacit knowledge implementation regarding the conversion of the two industries, the person from his own business level had succeeded in sharing the knowledge to the newly joined industry about the growth of mobiles in market. By having the experience in VCD’s manufacturing, developed the mobile technology which produces function of different colors, ring and dance at a time. With this mobile technology the industry had benefited on selling the valuable product at high price on comparison of less demand for their previous products for industries produced in market. Finally, as a result of this tacit knowledge achieves success to the in industries on re-engineering due to conversion.