The Needs For Effective Business Communication

Published Date: 02 Nov 2017

3.0 Introduction of question 1

Although it has the personal qualities that we have to do the job. The meaning of the personal qualities is our personality, our strengths and also our weaknesses. It also can called as the personal characteristics of the individual that they are what to make up in one’s personality and they also can help a person to get along in the new situation. For example, the dependability and also the patience are the qualities that the employers would like the good worker to have. Beside than that, the other of the qualities employers value are very honesty, assertiveness, flexibility, problem solving, friendliness, intelligence, leadership, enthusiasm and also have the good sense of the humor and so on. Most of the employers want the people who are very dependable and also can get along with each others. Although, the skills are very important that an employer will select the new employees that based on their personal qualities as well.

The personal qualities of our individual strengths and weaknesses, which means that the character of a person, the other way, the characteristics of a person, in the world, everyone has different personal qualities. Some people may have the same strength, because we need to get our dream job. In addition, the speed depends on how successful work for the performance of our personal qualities.

4.0 Answer of question 1

In order to achieve the dream job, must consider some common personal qualities, self-discipline, positive work attitude, knowledge, hard work, honesty, self-confidence, responsibility, integrity, flexibility, enthusiasm, wisdom and punctuality. Based on the work of the people, only some of the important personal qualities, the main consideration of the issue. Although the ordinary personal qualities is very important, sometimes emotional impact of a good work, even if you are a hard-working person, if you are a hot temper, you might have lost their jobs. My dream job, I must take into account some of the common personal qualities for me, this is very important, it may be very important, honesty, knowledge, responsibility and quick learning ability.

The first is the need for self-discipline. If not this, what's going on, because you do not have a moral. For me it means self-discipline, you are strong, and on behalf of some no matter what the temptation. You'll become stronger, your surroundings will not affect you. You can say "no" to friends, drugs, rape, steal things and be gluttonous. This is the ultimate power in life. You are the most powerful people in this world. Humor and a sense of entertainment: it makes you become a better person, inside and around.This world is hard, you have to be able to laugh and it's interesting that you would be angry, bitter, not around fun

The second is Life is cruel, lonely, evil place. It is the world's warm and full of joy. The most important thing in this world is other people. If you do not care, they would not. If you mean that you are making this world a worse place to live. You must understand and feel for others, to make them feel comfort

The third is Positive work attitude: in this life is more than you do a lot of stuff, the hard stuff and do not have a positive spin on it you will hate every minute, you will have to work, you're 60 years old you willwould easily have and eat right to continue in the list. If you can not do it the fun and enjoyment of life will be very bad! You must be like to go to the gym. You must enjoy the learning process.

Each person has their own dream job, the work is difficult or easy, they would not care about their own dreams, if it's working, and what they will do, they can certainly do the best they can. Including myself, I also have a dream, which is a network designer. Network designer is responsible for A web designer is the architect's website, he established the site to lay a foundation. Web designers but also artists, design and creativity, since to meet the needs of customers, the web page but the direction of the client functionality and brand image. A web designer requires both programming and creative skills. They need is proficient in program design and coding, including basic HTML, XHTML, PHP, CSS,. Due to the layout of the network is very important for every website, web design, creative skills. Web designers must be familiar with graphics editing software, such as Adobe Photoshop or Illustrator. As proficient in JavaScript, this functionality is added to the product, is very helpful. A web designer to create a beautiful website, powerful web design and graphics, to meet the client's needs. He may or may not write SEO content for his clients. If not, the web designer can be outsourced to someone else's search engine optimization writing.

Network designers need a clever design and creative skills, if the following knowledge, you will be in the network industry is the most famous web designer who. So I will definitely try reading how to go to the job of network designers, because this for me is very interested.

List of peoples interview

1.)Robert Brockway, a system network administrator

2.)David Nolan, a senior network administrator

List of Question asked

1. What are the skills to succed in shared services?

2. How to handle difficult customers?

3. What we should not do in a shared services?

4. Is network designer important in the organization or company?

5. How do you developing your skills as a website designer?

6. How do you make sure the website is working?

7. What qualities must have to gain the job as a network designer?

8. What does a Network designer usually do?

5.0 Conclusion of Question 1

For the network designer, it is important to make sure the website is the newest and useable. Plus, for the division of network designer, the important is the teamwork between each person, when coming of a security breaches, teamwork needed to be considered so chance of overcoming the problems will be solved not easily.

Even its individual, we must remember that we have our responsibility for our works. A good thinking mind will increase the performance of works. As the network designer is a supporter, it is important in any organization or company.

6.0 Introduction of Question 2

The conflict is part of life. Most people do not like conflict, because they usually cannot solve the conflict, so they developed a disgust and hate. Constructive participation in the conflict has led to better quality results.

In the process, All people must be learn the basic concepts of conflict resolution, so that they can develop a deeper and broader understanding of conflict dynamics. There are many types of conflict, in the process, focus on training All people to learn more about their interpersonal conflict with others. They learn skills, enabling them to more constructive interpersonal conflict to a win-win situation.

This goal is the development of self-awareness of the nature of their conflict style All people tend to use them to the concept of "default". They are increasingly aware of the "hot" button and type of behavior and situations, so that they become involved in the conflict. In addition to learning to learn more about their behavior, they apply these concepts and skills, in order to better understand the people around them. Develop more compassion and understanding of others, All people are able to reduce the number of interpersonal conflict, type and intensity.

So I think everyone should be responsible for their own moment of conflict, rather than a feel bad conflict we should manhandled, even killed a person.

7.0 Answer of question 2

Conflict in our lives, it cannot be avoided, it can be considered a very common thing, because we do not know we are right or wrong, it will cause a conflict, and even, it seems that we have a great advantage. However, the other facing the cost. The majority of conflict in the workplace, which leads to a lot of personal problems, even the worst thing, the agencies involved, the company or organization. It does not matter if people work together, in any place, conflicts will occur at any time. Any workplace conflict is a normal and natural thing. When it occurs, it will be possible to lower the morale of absence will happen, and reduced productivity. Many managers, companies or organizations that do not matter, it said, they have to spend at least some time to resolve the conflict in the workplace, which will lead to lower office performance.

There are many reasons to have conflicts, for example, in the workplace, this is a serious problem. It is a major source of conflict, poor communication, different values​​, different interests, scarce resources, personality clashes, and low performance. Miscommunication different communication style or a different way of speaking to a misunderstanding between the employer and the customer or employer and boss, because in Malaysia, we have a lot of different cultures, such as Chinese, Malays and Indian sand so on. Sometimes lead to communication problems, not everyone speaks a different language and know the culture of the various ethnic, thereby reducing the communication between different cultures use. Everyone at the same time a lack of communication has also led to conflict between people and each other.

Different values ​​each person has different values​​, their values ​​things, how they rate or comment on the stuff, or how, in their eyes, they see things we can not control and judge themrights, they see something, they have the right to do so, except in a different case, in the workplace, it is by a different person in a different way to see the world. Due to different values​​, the lack of understanding of acceptable, so will conflict. So every time to do one thing, we must first look before they leap. Do not ever happened before to regret it down when it was too late.

Therefore, each person has different powers and interests, apparently common, everyone has a different interest, but because of lack of access to different interests conflict, the employer is necessary to assert their own personal goals, thus ignoring the most important organizations The target and organizations as well as. Conflict occurs, employers convey scarce resources, employers feel that there are resources available to do their work, they have no right to.With the working environment of rare earth resources, which is causing the conflict, imagine, and scarce resources, what you want? This is not a way out.

In addition, one of the reasons of personality clashes, in the work environment, many people and a variety of different personalities. Unless they are a colleague or a good friend relationship, everyone will understand and accept each other's views and to solve the problem, if not, it will conflict. In a team or individual will result in poor performance or a conflict, according to the situation, when one or more people in the work unit does not perform, the conflict does not occur because of the lack of mutual co-operation of the team.

No matter where I party, I think that the consent of the other every, because there are a number of reasons, they must be considered. Mainly in the workplace, their monthly salary Obviously, they have their own lives, a family needs their financial support, there is no work, the family will face financial problems. If this person is not really looking for trouble, he will have to accept all the different values​​, and even he does not like it. Sometimes, some people do not really like to be judged, thinking of some of the parties can not agree on the main source, because they think they are doing what they feel is that he has done everything right, so they can do anything according to their own feeling, to ignore the views of others, which is likely to result in everyone's unhappy and angry, so there will be a conflict.

In addition, the conflict does have an auxiliary light source. This is a permissions problem, it refers to a person or a political party, including struggling with something, to claim their own regard., Resulting in different level positions in the workplace, the work of the rank, the more authoritative happens to everyone.

Dealing with conflict in the workplace, regardless of their personal or public. Five methods will result status. Avoid, adapt, competition, compromise and cooperation. Avoid "will lead to both win, because when a party unwilling to cooperate, needs or concerns can not say, so you just can not continue operating, which also can not say who is winning, as long as the method to solve the problem on behalf ofis correct. avoid conflict and other parties also do not get what they want at the same time you can take advantage of.

"Adapt" to occur, if the parties are willing to cooperate with other methods, but can not say the demand, they may have to accommodate the needs of the other parties. This will lead to lose in the first and second parties win. The "competition" is to "adapt" to the contrary, when a party has little or no unwilling to cooperate, and to express their own wishes and needs of a very strong desire of their way to respond to the conflict will be very competitive. This will lead to a win in the first parties and other losses

Therefore, the "compromise" to happen, when the parties are willing to cooperate, but also want to express their own needs or desires, they may compromise they hope to get some.Both sides win in this case, so they get what they want. "Cooperation" is the best to deal with the conflict.When the party's desire to mutually beneficial cooperation, there is a strong willing to tell their own needs and aspirations, there is a strong motivation, then allow a collaborative response. The results of the two sides will also win a lot of benefits.

8.0 Conclusion of Question 2

The conflict is not necessarily a bad thing, the proper management of the project management. Has already identified a number of advantages, such as personal and moral growth, strengthen communication, better project results. However, may reduce the conflict in an organization, if it can not be managed effectively. The challenge of organizational leadership and project manager, project management efforts to maintain the right balance, intensity conflict. Understanding of the dynamics of the conflict and learning methods to resolve the conflict through the use of the principles of project management, the management staff will be able to create an environment to encourage creativity and innovation, and the completion of the project's goals.

9.0 Appendix

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