The History Of The Work Breakdown Structure

Published Date: 02 Nov 2017

Kevin Miller, Terry Nash, Warren Rabern, Vinicius Reis

National University

ENM-601

Professor Kathleen Alexander

Project Plan

May 4, 2013

Contents

Scope Statement

PURPOSE: In an increasingly competitive snack food market, manual production is no longer cost effective. This project will result in the complete automation of a single Twinkies production line, including all necessary hardware and software. In addition, a training and relocation plan will be included to mitigate the effect on current workers

Project ID ENM601-3-01 Date 04/14/2013 Project Name Automate the Twinkie production process

Project Objectives

This project will result in the complete automation of the Twinkies production process, including both the hardware and software, while providing for the retraining and relocation of workers displaced by this process.

Product Scope Definition

Due to the extensive labor costs of manual production, Hostess Inc. intends to implement a fully automated system, from delivery of supplies to delivery of finished products. This will reduce labor costs to acceptable levels while also improving overall quality and consistency. Displaced workers will be retrained and/or relocated as applicable.

Project Requirements

Fully automated production must not require more than two full time employees and be capable of producing at least 3,000 units per shift. Displaced workers will be assessed for suitability for retraining and placement according to specific guidelines and will have completed retraining no more than one year from their date of dismissal. Automated production line will require no more than one day per month of maintenance downtime, and be capable of operating at full capacity at least 95% of the time.

Project Boundaries

Automation of production will include all processes starting with the unloading of raw ingredients from supplier trucks, to the mixing of ingredients, the baking, and the packaging of completed products, as well as the loading of completed, packaged products into delivery trucks. It will also include processing of relevant accounting and inventory data. This applies only to the Twinkie production line at the San Diego bakery, but may be expanded to other lines and other plants after the successful completion of this project.

Project Deliverables

Production machinery

The proposed production line is composed of the following components:

Programmable Logic Controller

Mixing System

Holding Tank

Multi piston injector

Conveyors Auto-Bake System

Auto-Washing/Drying systems

Cream Filling system

Paper Cup Denesting Machine

Packaging – shrink wrapping, case packaging

Robot pallet handling equipment

Automation Software

A single trained supervisor through multiple input/multiple output Programmable Logic Controller (PLC) will control all of the machinery described. For this purpose, all of the machinery described in the section above will have Ethernet/Wireless interface (802.11) connection belonging to the PLC network.

Quality Management Plan (QMP)

The QMP contains a list of all techniques used to maintain quality of inputs and outputs within specifications to fulfill and verify requirements.

Retraining and Relocation Plan (RRP)

The RRP contains the set of all actions required to mitigate the impacts caused by reduction of labor force due to plant automation.

Project Acceptance Criteria

Final test:

Starting with delivery of each raw product the new machinery will unload each truck in less than 30 minutes.

Transmit receipt data to accounting for payment in less than three minutes.

Transport raw material to correct stowage location with no damage to product, facilities, or equipment.

Open the product container and transfer product to holding facility.

Measure all products to within two grams of recipe.

Dispense finished batter in to containers for baking.

Transport containers through the over for the prescribed time.

Remove the cakes from the containers.

Individually package the cakes with less than one cake per 100,000 damaged.

Pack the delivery boxes for shipping.

Load the delivery trucks with out damaging the product, equipment or the truck.

Project Constraints

The projected budget is $10,000,000.

Project completion date no later than Tues, Dec 31, 2013.

Project Assumptions

Current condition of factory can support automation and there will be no need to modify size of building.

Factory infrastructure (HVAC, plumbing, lighting, and power) is adequate and can support increased load from added machinery.  

Project Manager is available full time and has previous experience with factory line automation.

Project Team will be dedicated to project full-time until completed.

Production line for Twinkies will be shut down during project.

Budget is adequate and fully supported by Stakeholders.

Project Team will follow established Communications Plan.

Scheduled maintenance will consume no more than one day per month.

Initial Project Organization

Project team members:

Kevin P. Miller, Team Leader

Terry Nash, Management Representative

Warren Rabern, Operations SME

Vinicius Reis, Technical SME

Company stockholders

Board of Directors & Executive Committee

Schedule Milestones

Project Kick off date

25% complete date

50% complete date

75% complete date

Contractor trials date

Final acceptance trials date

Sign off project date

Close project date

Work Breakdown Structure

Schedule

Project Budget

Project Budget

April

May

June

July

August

September

October

November

December

January

February

Personnel

 

 

 

 

 

 

 

 

 

 

 

Project Team

$17,920.00

$56,320.00

$56,320.00

$56,320.00

$56,320.00

$56,320.00

$56,320.00

$56,320.00

$56,320.00

$8,360.00

$6,840.00

Plant Management

 

 

 

 

 

 

 

 

$38,400.00

 

 

Maintenance Technician

 

 

 

 

 

 

 

 

$48,000.00

 

 

System Operator

 

 

 

 

 

 

 

 

$43,200.00

 

 

QA Dept

 

$2,800.00

$13,440.00

$24,640.00

$24,640.00

$24,640.00

$24,640.00

$24,640.00

$10,080.00

 

 

Legal Dept (Contracts)

 

$6,400.00

$6,720.00

$7,040.00

$7,040.00

$6,720.00

$7,040.00

$6,720.00

$7,040.00

$7,040.00

$5,760.00

Accounting Dept

 

$2,400.00

 

 

$2,400.00

 

 

 

 

$7,040.00

$5,760.00

Contracted Technician Supervisor

 

 

 

 

 

$7,680.00

$10,080.00

 

 

 

 

Contracted Technician

 

 

 

 

 

$15,360.00

$20,160.00

 

 

 

 

Senior Programmer

 

$7,680.00

$13,440.00

$14,080.00

$14,080.00

$13,440.00

$14,080.00

$13,440.00

$5,760.00

 

 

Programmer

 

$5,760.00

$10,080.00

$10,560.00

$10,560.00

$10,080.00

$10,560.00

$10,080.00

$4,320.00

 

 

Training Developer

 

 

 

$5,600.00

$17,600.00

$16,800.00

$17,600.00

$16,800.00

 

 

 

Trainer

 

 

 

 

 

 

$22,400.00

$33,600.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Equipment

 

 

 

 

 

 

 

 

 

 

 

Mixing System

 

$500,000.00

 

 

 

 

 

 

 

 

 

Holding Tank

 

$150,000.00

 

 

 

 

 

 

 

 

 

Monitoring System

 

$1,500,000.00

 

 

 

 

 

 

 

 

 

Oven

 

$100,000.00

 

 

 

 

 

 

 

 

 

Packing System

 

$2,000,000.00

 

 

 

 

 

 

 

 

 

Robotic Forklifts

 

$4,000,000.00

 

 

 

 

 

 

 

 

 

Conveyor System

 

$150,000.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

General & Admin

$1,792.00

$52,136.00

$10,000.00

$11,824.00

$13,024.00

$15,104.00

$18,288.00

$16,160.00

$21,312.00

$2,244.00

$1,836.00

 

 

 

 

 

 

 

 

 

 

 

 

Total

$19,712.00

$8,533,496.00

$110,000.00

$130,064.00

$145,664.00

$166,144.00

$201,168.00

$177,760.00

$234,432.00

$24,684.00

$20,196.00

Risk Management Plan

Purpose

The Risk Management Plan is intended to establish a formal process by which risks will be identified, mitigated or avoided, and managed for the Hostess Twinkie Automation Project. Using risk management, we will seek to identify risks as early in the project as possible and develop controls to mitigate or avoid those risks. Whenever possible, risks will be identified before they occur so that mitigation plans can be implemented to avoid associated impacts. Processes will be outlined by which risks will be identified, evaluated, mitigated or avoided, and tracked.

Risk Management Strategy

The goal of this strategy is to identify risks as early as possible in order to avoid or minimize the impact such risks may have on the project. This will be accomplished by continuously evaluating critical areas to identify risks, determine the potential impact, develop mitigation or avoidance strategies, and monitor the risks. This strategy is based on the following principles:

Honest Assessment – It is critical that all risks are identified and assessed honestly. Risks cannot be adequately controlled if the full extent of the risk is unknown,

Full Participation – Risk identification involves everyone. Success depends on identifying all possible risks which requires the participation of all interested parties,

Balanced Risk Monitoring – It is important that risks are monitored often enough to properly control them without becoming burdensome, and

Simplicity – Complex risk tracking and measuring techniques are unnecessary to effectively manage risk. We will prioritize risks using low, medium, and high designations and focus on managing risks rather than categorizing them.

Risk Management Process

The Hostess Twinkie Automation Project will use the following risk management process: identification, assessment, control, and monitoring. These phases do not occur once, but rather are ongoing throughout the project. As new risks are identified and assessed, they are controlled and monitored continuously until they are resolved and management is no longer required.

Risk Identification

Risk identification is the process of evaluating critical processes to determine potential risks which may appear at any point during the project. A risk is an event or threat that may result in an adverse impact on the cost, schedule, or quality of the project. The methods used to identify risks are:

Analyze the WBS to determine the most likely risks,

Interview subject matter experts (SME) to determine where risks may be most likely, and

Review past history and lessons learned to determine where risks have occurred in in the past.

All participants will be relied upon to identify risks in their areas of expertise.

Risk Assessment

Once the project risks have been identified, they will be assessed to determine the priority in which they should be controlled and monitored. Furthermore, the cause of each identified risk must be determined as well as its potential impact. Each risk will be assessed by the project team to determine both its probability and its likely impact. In order to quantify these risks, each will be assigned a score based on its probability and impact and will fall into either the high (red), medium (yellow), or low risk (green) area of the probability-impact matrix below.

Probability

5

 

 

 

 

 

4

 

 

 

 

 

3

 

 

 

 

 

2

 

 

 

 

 

1

 

 

 

 

 

 

1

2

3

4

5

 

Impact

Risk Control

Risk control is the process by which the team will develop and implement measures to maintain acceptable risk levels. Risks that call for mitigation or avoidance strategies will be assigned a risk owner. The risk owner is responsible for providing status and documentation in accordance with the control strategy guidelines below.

http://www.fastprojectplans.com/images/risk-management-plan-clip2.gif

The risk owners for all high and medium risks will consider each of the following options:

Alternative courses of action or workarounds

Mitigation steps to reduce the probability or impact of the risk

Changing project requirements to eliminate or reduce the probability or impact of the risk

Risk acknowledgement which accepts the risk without taking any action.

Risk Monitoring

Risk monitoring allows for actively measuring the performance of mitigation or avoidance activities. Risk owners will develop control schedules for each high and medium-level risk. Risk owners will provide the status and progress of risk control measures in accordance with the control strategy chart above. This status will include anticipated control completion date, assigned resources for control activities, and any changes in the probability or impact of the risk.

Risk Documentation

Risk documentation is an important part of risk management , and allows effective control and monitoring of risks associated with the project. It also provides a reference for future projects to research common risks as well as mitigation and avoidance strategies. For this project, a risk register will be created and maintained by the Risk Manager. The risk register will contain identified risks, their probability-impact score, when the risk is expected to occur, and mitigation or avoidance strategies, The risk register will be maintained as an appendix to the Hostess Twinkie Automation Project Plan.

Risk Register

Risk

Process

Owner

Impact

Probability

Overall

Response

Plan

Equipment availability delay

1.2 Purchase Equipment

 K. Miller

2

4

8

Mitigation

Perform other installation tasks during lead time

 

 

 

 

 

 

 

 

Software failure

1.5 Test equipment

 V.Reis

5

2

10

Avoidance

Test operation of individual components as each is completed.

 

 

 

 

 

 

 

 

Failure of robotic forklifts

1.5 Test Equipment

 V. Reis

4

1

4

Mitigation

Use manual forklists during repairs

 

 

 

 

 

 

 

 

Delay in completion of ripout

1.3 Prepare Site

 T. Nash

4

3

12

Avoidance

Monetary incentive for early completion of contracted tasks

 

 

 

 

 

 

 

 

Low performance on operator training

1.6.1.2 Train Operators

W. Rabern

3

3

9

Avoidance

Training will be reviewed for adequacy before testing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quality Management Plan

Introduction

The Quality Management Plan for the "Automate the Twinkie production process" project will establish the activities, processes, and procedures for ensuring a quality product upon the conclusion of the project. The purpose of this plan is to:

Ensure quality is planned

Define how quality will be managed

Define quality assurance activities

Define quality control activities

Define acceptable quality standards

Quality Management Approach

The quality management approach for "Automate the Twinkie production process" project will ensure quality is planned for both the product and processes. Integrated quality approach to define quality standards, measure quality and continuously improve quality will be used to ensure the quality objectives are archived.

Product quality for the "Automate the Twinkie production process" project will be defined by the company’s current standards and criteria for the Twinkie production. The main purpose here is to ensure the automatizated production will keep same quality standards and customer satisfaction.

Process quality for the "Automate the Twinkie production process" project will focus on the design and assembly process of the automated plant. Process quality standards based on the ISO9001 quality management will ensure that all activities will result in the successful delivery of the product.

The project team will work with the Quality Group to define and document all organizational and project specific quality standards for both product and processes. All quality documentation will become part of the "Automate the Twinkie production process" Project Plan and will be transitioned to operations upon the successful completion of the project.

Metrics will be established and used by the Quality Group to measure quality throughout the project life cycle for the product and processes. These product and process measurements will be used as one criterion in determining the success of the project and must be reviewed by the project sponsor. Metrics will include:

Process performance

Design

Implementation

Purchases/Supplies

Product performance

Measure of weight variance

Measure of produced units per hour

Material Waste

Cleaning Machinery

Time to load delivery trucks

Time to unload raw materials from trucks

Time of production from mixing to packaging

Quality improvements can be proposed at any moment of the life cycle of the project, since its implementation is reviewed and approved.

If an improvement is implemented the project manager will update all project documentation to include the improvement and the quality manager will update the organizational documentation the improvement affects.

Quality Requirements / Standards

Product Quality:

The product quality standards and requirements will be determined by Quality group. These standards will primarily be based on the company’s documented standards for existent Twinkie production. New product-specific standards can be added after reviewed and incorporated in to organizational standards, case approved. Any new standard added must be documented and communicated to all stakeholders

Compliance with quality standards are will be checked through measure of trial products at pre-determined intervals in different production stages.

Process Quality:

The process quality standards and requirements will be determined by the Quality team. Many of these standards will be based on ISO9001 process standards. Certification is not required.

Quality Assurance

The quality assurance of the "Automate the Twinkie production process" Project focuses on the processes used in equipment purchase, design, and implementation of the automated plant. In order to ensure quality, an iterative quality process will be used throughout the project life cycle. This iterative process includes measuring process metrics, analyzing process data, and continuously improving the processes.

Design control requirements are necessary to develop and maintain a product throughout its life cycle. These requirements will assure that the product meets defined requirements and objectives for functionality, manufacturability, product safety, quality, reliability, serviceability, and customer satisfaction.

Key performance metrics for the Design and Implementation product include: Equipment purchase, Hardware design, software design and integration. The table below provides the key quality assurance metrics for the "Automate the Twinkie production process".

Process Action

Acceptable Process Standards

Process Phase

Assessment Interval

Equipment Purchase

Suppliers will be evaluated, selected and re-evaluated based on their ability to

meet specified requirements

Kick off

Initial

Plant Design

Must be compliant with Design control requirements

Design

Daily

Software Design

Must be compliant with Design control requirements

Design

Daily

Integration

ISO9001

Implementation

Daily

The quality manager will provide day to day quality management and conduct process audits on a weekly basis, monitor process performance metrics, and assure all processes comply with project and organizational standards. If discrepancies are found, the quality manager will meet with the Project Manager and review the identified discrepancies.

The Project Manager will schedule regularly occurring project, management, and document reviews. In these reviews, an agenda item will include a review of project processes, any discrepancies and/or audit findings from the quality manager, and a discussion on process improvement initiatives.

Process improvement is another aspect of quality assurance. Quality assurance reviews, findings, and assessments should always result in some form of process improvement and, as a result, product improvement. All process improvement efforts must be documented, implemented, and communicated to all stakeholders as changes are made.

Quality Control

The quality control of the "Automate the Twinkie production process" project focuses primarily on the product and the acceptable standards and performance. The quality performance standards for the "Automate the Twinkie production process" are in accordance with the organizational standards of performance of "Twinkie" production. The table below illustrates all performance and physical quality standards for the "Twinkie" production:

Product

Performance Standards

Quality Assessment Activities

Assessment I0ntervals

Measure of weight variance

All samples must weight 42.5g ±0.5

Field testing

Round production

Measure of produced units per hour

375 units per hour

Field testing

Daily

Material Waste

No Raw material waste allowed.

0.5% due to size, weight and format

Field testing

Daily

Cleaning Machinery

Should not take more than 1 hour.

Field testing

Once a day

Time to load delivery trucks

Should not take more than 30 minutes

Field testing

Per truck

Time to unload raw materials from trucks

Should not take more than 30 minutes

Field testing

Once a week

Time of production from mixing to packaging

Should not take more than 1 hours

Field Testing

Round production

The project team will perform all measurements on all production stages. The quality group will ensure all performance standards are met for each measured metric, perform audits, and assist the project team with creating or updating all documentation related to product quality.

The Project Manager will schedule regularly occurring project, management, and document reviews. In these reviews, an agenda item will include a review of products, any discrepancies and/or audit findings from the quality manager, and a discussion on product improvement initiatives.

Quality Control Measurements

All "Automate the Twinkie Production Process" Project products and processes must be measured and fall within the established standards and tolerances. The below logs will be used by the project and quality teams in conducting these measurements and will be maintained for use as supporting documentation for the project’s acceptance.

Quality Assurance Log

Trial #

Date

Process Measured

Required Value

Actual Measured

Acceptable? (Y/N)

Recommendation

Date Resolved

Quality Control Log

Cable #

Date

Item Measured

Required Value

Actual Measured

Acceptable? (Y/N)

Recommendation

Date Resolved

Communications Plan

Introduction

This document will define the communication requirements and communication flow through the life cycle of the Automate the Twinkie production process project. It will be updated during the project ion a quarterly schedule and during the lessons learned process. It also will define roles of all involved in the project and guide for meeting conduction. In addition, it will include a guide linking the communication roles and requirements called communication matrix.

Communications Management Approach

The role of the project manager is to ensure effective communications in this project. Also is his responsibility to manage all changes in the communication management plan, support documentation and also keep stakeholders updated on all changes. The communications matrix will be the tool responsible to guide the communication flow and content.

Communications Management Constraints

Communications activities must be within budget, schedule and resources allocated, being a responsibility of the project manager to ensure it. The frequency of the activities will be described in the communications matrix.

All documents used in this project must follow the Hostess brands, Inc. standards and template for communication. Those standards will be discussed in a further section of this document.

Distribution of confidential information is might be done under approval of the project manager.

Stakeholder Communication Requirements

The project manager will be responsible by identify all stakeholders and determine the frequency and method of communication, ensuring they have access to all project communications.

Roles

Project Manager

The P.M. has responsibility for the execution of the project and also responsible to manage communications according to this document.

Project Team

It is the Team responsible for the execution of the project. It requires a detailed level of communications achieved through day to day iterations with the P.M.

Technical Lead

Person responsible for ensure all technical aspects of design/implementation and technical documentation of the project. The Technical Lead requires close communications with the Project Manager and the Project Team.

Steering Committee

The Steering Committee includes management representing of the Hostess brands, INC. The Steering Committee requires communication on matters which will change the scope of the project and its deliverables.

Project Team Directory

The following table presents contact information for all persons identified in this communications management plan.

Role

Name

Title

Organization/ Department

Email

Phone

Project Manager

Kevin Miller

Project Manager

PMO

[email protected]

619/852-2635

Project Team

Warren Rabern

Operations SME

Design

[email protected]

619/573-2035

Technical Lead

Vinicius Reis,

Technical SME

Design

[email protected]

760-2013047

Steering Committee

Terry Nash

Management Representative

Management

[email protected]

858/292-1108

Communication Methods and Technologies

The project team will determine, according to Hostess brands, Inc. institutional policy, the communication methods and technologies.

All stakeholders will have access to a DROPBOX , using a unique name and password, to access to access project data and communications at any point in time. This tool also allows project team members to collaborate on project work and communication.

Software licenses for MS Project will be acquired by Hostess brands, Inc. for Automate the Twinkie production process project. All project teams are responsible for developing, maintaining, and communicating schedules using this software. Gantt Charts are the preferred format for communicating schedules to stakeholders.

Communications Matrix

The following table identifies the communications requirements for this project.

Communication Type

Objective of Communication

Medium

Frequency

Audience

Owner

Deliverable

Format

Kickoff Meeting

Introduce the project team and the project. Review project objectives and management approach.

Face to Face

Once

Project Team

Stakeholders

Project Manager

Agenda

Meeting Minutes

Soft copy archived on DROPBOX

Project Team Meetings

Review status of the project.

Face to Face

Conference Call

Weekly

Project Team

Project Manager

Agenda

Meeting Minutes

Project schedule

Soft copy archived on DROPBOX

Technical Design Meetings

Discuss technical design issues.

Face to Face

As Needed

Project Technical Staff

Technical Lead

Agenda

Meeting Minutes

Soft copy archived on DROPBOX

Monthly Project Status Meetings

Report on the status of the project to management.

Face to Face

Conference Call

Monthly

PMO

Project Manager

Slide updates

Project schedule

Soft copy archived on DROPBOX

Project Status Reports

Report the status of the project including activities, progress, costs and issues.

Email

Monthly

Project Team

Stakeholders

PMO

Steering committee

Project Manager

Project Status Report

Project schedule

Soft copy archived on DROPBOX

Guidelines for Meetings

Meeting Agenda

Meeting Agenda will list the meeting activities, identifying the presenter or each topic and time of duration. It must be available 3 days before the meeting. First item should be a review of the action items of previous meeting.

Meeting Minutes

Describe events of the meeting, starting with a list of attendees, statement of issues and responses/decisions for issues.

Action Items

Action Items are recorded in minutes and must include both action and the owner of the action item. Action items will include both the action item along with the owner of the action item. Meetings will start with a review of the status of all action items from previous meetings and end with a review of all new action items resulting from the meeting. The review of the new action items will include identifying the owner for each action item.

Communication Standards

For this project Hostess Inc. will use standard organizational formats and templates for all formal project communications described in the communication matrix including:

Kickoff Meeting – project team will utilize standard templates for meeting agenda and meeting minutes.

Project Team Meetings – project team will utilize standard templates for meeting agenda and meeting minutes.

Technical Design Meetings - project team will utilize standard templates for meeting agenda and meeting minutes.

Monthly Project Status Meetings - project team will utilize standard templates for meeting agenda and meeting minutes.

Project Status Reports – project team will utilize standard templates for meeting agenda and meeting minutes. Additionally the standard status report document will be used to provide project status.

Other informal communication will also be used but not listed here.

Verification Criteria

Defines the requirements for successful completion of the Automation project.

Schedule- A variance of greater than ten percent (10%) is the trigger that activates a schedule review by the Executive Committee.

Quality - Measures of time to load and unload delivery trucks, Measures of weight variance of greater than two (2) grams per kilo is a trigger for calibration acceptance review and documentation.

Cost-variance greater than ten percent (10%) is the trigger that activates a budget review by the Executive Committee.

Final test- Starting with delivery of raw product the new machinery will unload the truck in 30 minutes. Transmit receipt data to accounting for payment in less than 3 minutes. Transport raw material to correct stowage location with no damage to product, facilities, or equipment. Open the product container and transfer product to holding facility. Measure all products to within two grams of recipe. Dispense finished batter in to containers for backing. Transport containers through the over for the proscribed time. Remove the cakes from the containers. Individually package the cakes with less than one cake per 100,000 damaged. Pack the delivery boxes for shipping. Load the delivery trucks with out damaging the product, equipment or the truck.

Schedule - SPI of less than 0.9 will trigger a schedule review by the Executive Committee.

Cost - CPI of less than 0.9 will trigger a budget review by the Executive Committee.

Quality - Measures of time to load and unload delivery trucks. Measures of weight variance of greater than two (2) grams per kilogram (0.2%) is a trigger for calibration acceptance review and documentation.

Change Control – The change control board will review all project change request and if approved, will incorporate change in to the project plan. If necessary, the project will be re-baselined.

Project Close Out

 

The project will be considered complete once all the project deliverables have been and accepted and the project Close Out is finished.

 

The following activities will be conducted during the Project Close Out:

  

- Hostess Twinkie Automated Production Line (including all deliverables) is accepted and turned over to Operations.

- Close out Administrative Documentation

- Archive Project Documentation

- Close out Financial Accounts

- Conduct Contract closure

- Develop Project Lessons Learned

- Perform Performance Appraisals on applicable Project Team personnel

- Conduct a Post-Implementation Review and Report