Professional Issues In It

Published Date: 02 Nov 2017

COBIT (Control Objectives for Information and Related Technology) is an international open standard that defines requirements for the control and security of sensitive data and provides a reference framework. COBIT is an IT governance framework and supporting tool that allows managers to join the gap between control requirements, technical issues and business risks. COBIT enables clear policy development and good practice for IT management in organizations. COBIT emphasizes regulatory compliance, helps organizations to raise the value drawn from IT, enables alignment and simplifies implementation of the framework COBIT.

COBIT 5 is the latest edition of ISACA’s globally accepted framework, providing an end-to-end business view of the governance of enterprise IT that reflects the central role of information and technology in creating value for enterprises. And it helps

Mitigate organizational risk for IT and business as a whole

Strengthen security

Ease your auditing and compliance burden

Reduce cost while improving the consistency of IT delivery

COBIT 5 defines a set of corporate objectives related to the balanced scorecard format and then cascade them to turn to IT-related purposes as the format of a balanced scorecard. Each scorecard has four quadrants; financial, customers, internal and learning and growing.

In the situation of scenario’s organization, culture of mistrust has seen between users and IT service function. That’s why it’s the best way to apply COBIT because it shows the linkages between them. And it shows how to translate high-level enterprise goals into manageable, specific IT-related goals and then map these to specific processes and practices. And COBIT offer strengthen security and reduce the delivery cost. For this reason, we can establish the strong beliefs between users and IT service. And because of showing how to translate high-level enterprise goals, we can avoid system overloading.

Moreover, COBIT allows all enterprises to achieve operational excellence through reliable, efficient application of technology. And it helps to optimize the cost of IT services and technology. So, we can get better performance and greater demand on new software development.

Task 2.

There are many tools and techniques that would help best support the organizations strategic priorities. For examples,

SWOT

Boston Consulting Group Matrix (BCG)

Porter’s Five Forces

Balanced Scoredcard

Return on Investment(ROI)

Net Present Value Analysis (NPV)

SWOT

SWOT-analysis is a structured planning method used to evaluate the strengths, weaknesses, opportunities and threats involved in a project or in a business enterprise. It includes defining the purpose of a business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective. SWOT analysis is the most reputed tool for audit and analysis of the total strategic position of the business and its environment. Its goal is to categorize the strategies that will create a firm specific business model that will best align an organization’s resources and capabilities to the requirements of the environment in which the firm works. It is the foundation for evaluation the internal potential and limitations and the probable opportunities and threats from the outer environment.

Boston Consulting Group Matrix (BCG)

Boston Consulting Group (BCG) Matrix is a simple tool to judge the situation of the company in the range of products. It helps us think about our products and services and to make decisions which we must retain, release and which need to invest in the future.

Porter’s 5 Forces

Porter five forces analysis is a framework for industry analysis and business strategy development. Porter’s five forces contain – three forces from ‘horizontal’ competition: the threat of substitute products or services, the threat of created rivals, and the threat of new entrants; and two forces from ‘vertical’ competition: the bargaining power of suppliers and the bargaining power of customers.

Balanced Scoredcard

The balanced scorecard goes to determine and offer feedback to organizations to help in implementing strategies and objectives. It is used in strategic management to detect and increase various internal functions and their resulting external outcomes.

Return on Investment (ROI)

Return on investment (ROI) is the kind of an investment of some resource producing a benefit to the investor. As a performance measure, it is used to estimate the efficiency of an investment or to compare the efficiency of a number of different investments. To compute ROI, the benefit (return) of an investment is divided by the cost of the investment; the result is stated as a percentage or a ratio. If an investment has a positive ROI and there are no other opportunities with a higher ROI, then the investment should be carried out. A higher ROI represents that investment achieves compare favorably to investment costs.

Net Present Value Analysis (NPV)

Net Present Value Analysis includes assessment and analysis of complex risk-based products, but also the evaluation of the shadow of corporate operations. The difference between the present value of cash inflows and the present value of cash outflows. NPV is applied in capital budgeting to examine the profitability of an investment. NPV analysis is vulnerable to the reliability of future cash inflows that an investment or project will yield.

In this situation, I would like to use BCG Matrix tool because it offers a base for management to determine and arrange for future actions. BCG matrix enables the managers to evaluate several business units whenever they want. And it simplifies many business factors through explaining employees the market share with growth rate and how to utilize them to make new strategies. Therefore, the system can avoid overloaded functions and frustration of situation. And it supplies a useful method of screening opportunities open to company aids to think about where one can best allocate resources as profits in the future. For this reason, we can get more trust from users and stakeholders. Moreover, it is simple and easy to understand.

Task 3.

Kallman and Grillo’s Ethical Framework

Kallman and Grillo’s Ethical Framework has four stages. These are

Understand the situation

Identify key ethical issue

Analyze alternative ethical solutions

Make decision and implement action

Firing people is awkward and uncomfortable. In this kind of problem, we have to think a lot of things. Only with the cost effectiveness for the company, we can’t fire our employees without faults. Moreover, these employees are my friends and our relationship is also important for me. So, I can’t fire them easily. I have to do this task according to ethics. Firstly, if we want to fire someone, we must have their weakness and faults. Without them, we can’t fire employees. If we want to fire someone with ethical issue, we have to find out alternative ethical solutions. There are some ethical solutions here. Firstly, we have to test our employees’ skill and talent. If they can’t do well in their quality tests, we can discharge them ethically. For the second, we must make warning to them for their weakness and performance. Terminating an employee without warning is illegal. Therefore, we have to warn them first. .If we believe that employee is unwilling to improve performance, we can discharge them with ethics. Moreover, we shouldn’t fire an employee without witness. Because nothing makes an employee angrier than feeling blindsided when fired. In employment termination, an employee can find a lawyer and collect his fee. The witness can help the discussion on track and moving to completion.

In this kind of situation, I’ll choose the best way to solve. It’s warning them for their bad performance and making them to do over time for their terrible performance for a specific period of time. If I make them like that, we can get our employees’ loyalty to our company and get more profit from their over timing work. And I don’t need to terminate my friends any more.

So, I’ve made up my mind to do like this. I’ll do a meeting with them and tell them the current situation and their current performance. And I make them to do over time for their weakness for a specific time.