How To Improve Personal Qualities In Work

Published Date: 02 Nov 2017

A) What are the personal qualities that you should have to help you obtain the job of your dreams? To do that, identify the people around you who can help you acquire the information that you are seeking to gain a complete perspective.

B) Prepare a list question (minimum 8) that you would ask these people.

Recall a conflict that you have been involved in recently

Identify the primary source of the conflict described

Do you think the other party would agree about the primary source of the conflict? Why or why not?

Identify any secondary sources of the conflict

How did each dimension affect the way the participants approached the conflict?

Introduction

What is a business communication? Business communication is performed through the entire organization information in many different ways. Business communication refers to the foreign exchange business activities for the negotiation process. It is overall quality, experience, personal combat command language skills, adaptability, affinity, impact of credit, there is too much influence. Communication is managed, because of the nature of business communication it can act decisively, to gain someone's trust and successful methods. Communication is one of the most important elements of any organization or relationship. Today, communication technology has allowed many of the retailers and the use of mobile phones, pagers, e-mail, highways and even old sessions. Mobile phones are one of the most common today in the communications business. Most mobile phones provide, they asked them to open and close. In this way, if there is an emergency situation, they are the people who turn off clock, they need to call available. This form of communication is very good, in order to be able to contact people, but when you have an important topic of discussion, the best it is not over the phone. There are two types of business communication, that is, internal and external communication. Communication within the Organization are referred to as "internal communications", to determine the efficiency of communication and organization of enterprise management, organization and management of business processes, if you can do much better organized communication can improve corporate performance goals, to achieve a multiplier effect. Smooth and effective organizational communication can contribute to a full flow of information organization and sharing, and improve the efficiency of the Organization, but also conducive to the strengthening of democratic governance, to promote science and rationality of organizational decision making. Communication with people outside the company are called "external communication". And external communication is the exchange of information between the Organization and other organizations, groups and individuals outside the formal structure of the message. External communications aimed at promoting cooperation with the Organization, such as vendors, investors and shareholders, as well as potential and actual customers and the wider organization and its products or services, a good image. Multiple channels can be used for external communication, including face-to-face meetings, print and broadcast media and the Internet and other electronic communications technologies.

Introduction of question 1

Many entrepreneurs believe that professionalism has at least two important factors: professionalism and cooperative attitude. Professionalism is at work to see themselves as part of the company, no matter what kind of work it is important to do your best, play strength, for some small errors that must be corrected in a timely manner, dedicated not only to work hard and, more importantly, is the "intention" to do a company assigned to every job. Attitude is the core of professional quality, good attitudes such as responsible, active, confident and constructive and appreciated, helpful attitude is a key factor in determining the success or failure.

Self discipline

Self discipline means no one on-site monitoring of cases, through their demands on themselves, change passive to active and consciously follow the statutes, taking it to restrain himself says. Self-discipline is not a lot of rules and regulations to bind themselves in layers, but with the self-regulatory action for us in order to create a structured learning experience for greater freedom.

Treat your mistakes should take a correct attitude

Many people also have some mistake in their life. But they do not have the courage to face up to his mistakes and select to run away or defend their own errors. This is very wrong behavior so we need to admit mistake and mend. And then, we also can draw lessons from the mistakes of success wisdom.

Respect people

Individual living in the community, so need must communicate with other people. Then, you must need to respect people so people also can respect you. This can increase relation with people then can easier to complete something like work or assignment. We also need to respect others and to respect the independence and individuality of others. So, each of us is independent of the others, this independence also determined everyone was equal. Then you talk to others with peers and discuss tone, rather than a strong force. Don't say the shortcomings of others, if you want to refer to someone's shortcomings, must be tactful, not to rampage. Without cover with respect to some people like other people's shortcomings and weaknesses, weaknesses, which tends to hurt each other's self-esteem and even bury the seeds of resentment.

Responsible

Need to responsible in our job. So, we need to stop making excuses when make the mistake. We need to resolve the problem and not making excuses to run away the problem. Don’t forget anything also is a responsible for jobs. When your boss command doing what things, so you must need to remember and doing to best. Responsible for job is learning from your mistakes. Make most of these errors is the responsibility of a double whammy: not only no experience is a waste of valuable, curriculum change, this transformation, it lets you make sure that you don't repeat yourself wasting future time.

Punctuality

Punctuality also is a respectful attitude. Then, punctuality is the most basic principle, observe the time don't make others wait, is respect for others and respect for themselves. Punctuality is trustworthy; Instead, habitually late people, acting styles can be sloppy, personal credit must be reduced. Business concept, punctuality is the concrete expression of a person acting with efficiency, says that people know how to cherish and make good use of every minute, every second of the time; as for persons lacking the sense of time, any schedule necessarily in vain, difficult to implement. Most attention in the work a person has responsibility, if you are not punctual, always making excuses for being late, loose personal discipline, not to mention things can be held responsible.

Be trustworthy

Faith allows others to have confidence in us and think we are responsible. Example, when people delegate we do something at sometimes, then we promises them so we must complete this work at that time. This can make people feel we responsible at our conventions. At now, many businesses will need to sign a contract, if we do not keep credit rather than deadlines, so we would lose money and also lost people we trust. At last, when we promise people something, so we must do this is best. Can’t go back on and give up.

Work hard

Working hard help us to build and improve our capability to work. Then, boss will trust us is responsible for work and can available promotion opportunities. And then, when us working hard, so we also can win praise of colleagues for increase relation with colleagues. Besides that, working hard also can get the customer’s likes. Working hard also can affect the attitudes of people around, builds the good work atmosphere. At last, working hard can avoid survival risk because was first eliminated in the competition is the only person without hard work.

I will prepare a list of question

Why you choose this job?

Need what personal qualities to make sure do work in best?

What is weakness in this work and how to improve?

How to maintain better communication with other colleagues to do our work?

How to improve personal qualities in work?

When faced with difficulties, how would you choose?

How to make sure your work is doing in best?

What do you think this job is the biggest challenge?

Conclusion of question 1

In conclusion, personal qualities are important at every time. Example, self discipline can make us more responsible to do work and punctuality can make people to believe us and trust we are responsible for work. At last, personal qualities are helpful in our life. This can help we do work in best and also help our how to make a useful people. So, we need to upgrade our personal qualities and learning.

Introduction of question 2

Conflict is needs, values and interests causing actual or imagined opposition. Conflict can be internal (own) or external (two or more individuals). Conflict as a concept can help explain many aspects of society, such as social disagreement, conflicts of interest, as well as the fight between individuals, groups, businesses or organizations. On the political front, "conflict" can refer to wars, revolutions or other struggles, which may involve the use of force, in protracted armed conflicts. Without proper social arrangement or resolution of socio-environmental conflicts can cause pressure or tension among stakeholders. When an interpersonal conflict occurs, the effect is often broader than the two individuals involved in, and can be more or less adverse effects to many associations of individuals and relationships. Recently, my boss between me have some conflict because have view conflict.

Identify the primary source of the conflict described

I and my boss have conflict because is my plan and the boss's plan is a bit different, so a little conflict. And then, communication with boss also has some problem so have some conflict. This is because produce products problem. The day before yesterday, when I discuss with boss, boss is agree my suggestion and give me permission to produce this products for sell. But after some day, the products are complete so the boss not agree these products and bans these products. So, I will find the boss to discuss what problem but he said he thinks these products no very good and no popular to sell. Then, I will between my bosses have a conflict.

Do you think the other party would agree about the primary source of the conflict? Why or why not?

The other party would not agree about the primary source of the conflict. The primary source is poor communication. Poor communication is different communication styles can lead to misunderstandings, between employees or between employees and managers. The conflict is because when starting discuss, I between my bosses less communicate and discuss the products what is benefits of this products. And then, when boss not agree to sell this products, I also no discuss with him why bans this products. So this is important reason in this conflict.

Identify any secondary sources of the conflict

The secondary sources of the conflict are the stingy problem. When, the boss not agrees the products, I not give the time to listen the reason and conflict with the boss. And then, I also not forgive boss and discuss again. This is very important in this conflict. Besides that, I should be courteous superior and accepted his views. Instead of not listen any suggestion of boss and no stick to their principles.

How did each dimension affect the way the participants approached the conflict?

Control Your Attitude

Attitudes can often affect the whole situation, regardless of how different views, continue to respect each other's attitudes

Be Tolerant of Management Mistakes

No people is no make mistake, if make the mistake, we need to forgive him and support him suggest.

Expect Change and Be a Change Agent

In any case, new ideas, new shocks, maintain flexibility as far as possible

Don't Blame Everything You Don't Like on the Manager

Be Prepared for "Psychological Soreness

Because some people are by nature do not like to be changed. If have any changed, we need to select accept.

Get to know the others

Real respect is based on mutual understanding.

Keep Your Sense of Humor

When a conflict arises, we should not be angry, to hear the explanation.

Practice Good Stress Management Techniques

Conclusion of question 2

Conflicts are a very bad situation. We should avoid conflict because can affect relation with other people. If have conflict, we need to approve the problems. And then, we also need to forgive any people make the mistake. This is very important of us life. When we work has conflict with boss, need to discuss and listens any suggestion. Can’t to insist on their own choice, because it's may be his choice was wrong.

Conclusion

Today's world is the ' information age ' definition of the term. All companies, big and small, need to continuously meet customer expectations and achieve a competitive advantage, to address the effective and efficient business communication solutions, in order to succeed. The company is large or small is aware that an appropriate amount of financial, material talent and experience cannot be successful communication system is not good, smooth and seal the transaction. Communication is the success of Botswana in the global communications infrastructure is at the heart of the success of market efficiency, cost effectiveness and the development of advanced technologies, as well as regional and international integration. Most countries become increasingly complex and knowledge-intensive economy there needs to be more efficient network, so that decision makers can get timely and accurate data to facilitate decision-making and deal seal.

We are marginalized through lucrative marketing industry's rapid growth. Competition between entrepreneurs and existing businesses are currently increasing market opportunities for aviation technology. Our services/products will be positioned very carefully. They are high quality, in order to ensure customer satisfaction, and impeccable customer service support. Aviation technology will provide proactive and market-oriented development and maintain good communication systems required specialized knowledge opportunities. Some in the business community and the general public, we intend to provide the necessary services. Original plan was to bring in five main line services, focusing on multimedia, phone centers, financial services, data communications and facilities and advisory skills and knowledge.

We recognize that we have been successful, need to be flexible and respond by providing what they want, when they want it, and can provide its customers with the joy of the game before. The company intends to adopt a systematic approach to achieve this goal, it is all customer-centric, and the business goals of the client in which the enjoyment of the highest priority. This involves not only the skills and knowledge, but the time and effort to customer demands an in-depth study. Aviation technology the customer's needs: is this correct? Only the necessary protection as a competitive advantage as an important asset; value-added services throughout the service concept view provides a range of services designed to ensure that every policy and procedures, systems, and processes to increase the flexibility and response purpose throughout the company. If the project is to give full play to their potential, some, particularly among all functional areas of marketing and logistics services were employed use of interactive marketing as a strategic weapon.

Appendix

American.edu (1998) Center for Business Communications - Kogod School of Business. [online] Available at: http://www.american.edu/kogod/bizcomm/ [Accessed: 18 Mar 2013].