It Security System And Airpico E Commerce Website

Published Date: 02 Nov 2017

First I must thank my class t Miss.Roshini Gunawardena she has explained about this entire subject and the assignment rules. And he will be clear all our doubts. Thank you so much miss. I will thank for Google website because I have searched a lot of notes. And last I will thank my family members especially my mother and father they have encouraged me. Thanks to your mother and father.

Interdiction

This project reading about An organization and I have selected an AIRPICO organization under that organization I have to select two types of IT project I have selected IT security system and AIRPICO E-Commerce website system as an IT project. And I will explain about this tow IT product then I have to select which one is most suitable for this organization and I have to discuss about the selected project. And I have to analysis the financial and non-financial project techniques. and I have to give a strong justification for this select project

And explore and discuss the important project principals which need to be carefully managed in our AIRPICO organization. as a project manager that is responsible to manage the selected project and I have to identify the project team to carry out project activities and suggest and I have to draw the suitable project organization chart. Then I have to explain about the organization chart. Prepare a project plan with the objectives of the selected project I have to do the WBS RAM, histogram A-O-N diagram Gantt chart for the selected project. I have to develop a communication plan for this selected project. I will measure the project performance for this project I have to do the unavoidable changes to the project how we can control them and the way also. finally I have unless the outcome of the project and describes the key areas to consider when closing a project and methods which are planning to use in order to evaluate the usefulness of the project. end of this assignment I have to give the feature recommendation for this organization.

Table of contents

Task 01

Knowledge areas of Project Management

This explanation about how the project manager should develop. A project should be developed by the PMBOK. There are nine knowledges area available. Some important is time, cost, scope when we are doing the project first we should consider about the project time, cost, and scope if we considered our project will be completed. The scope plan will be doing our project perfectly, time plan will decide our duration of the project and cost plan will be helping us to estimate the project. I have given tow failed projects and I have explained about it below.

With the goal of lessening travel times between the UK’s main cities, in the 1970′s the then openly owned British Rail undertook the growth of the Advanced Passenger Train (APT).

Lack of quality regulator (testing of the example was very limited). Scope plan is not good (Continual changes to the design.) time plan is not flawless Failure to manage public prospects (bugs are to be expected in a example but British Rail failed to adequately achieve the expectations of the media or the public). Forceful a product into full deal before quality issues were fully resolved, thereby resulting in the product being ridiculed. Failure to right itself after the turn and major automatic failures. Scope, Time, Cost, and Quality those areas can be covered successful if the follow the nine knowledge areas.

London Ambulance Service Case studies London Ambulance Service (LAS) is a world’s largest ambulance service covering an area of just over 600 square miles and a population of around 7 million people (though the daytime population is much larger due to the influx of commuters)

The system was often failing to eliminate duplicate calls. The tracking of ambulance status did not work well either they haven’t done their scope perfectly. And this system did not work as well as hoped and crews became confused about what to do they don’t take more time doing their project that’s why heir system did not work properly they have to fix their time plan cost plan and the scope plan its must for a project we should consider about this when we are going to a project.

02 Task 02

I have selected AIRPICO SUPERMARKET organization in that organization I have chosen tow projects one is E-Commeress website project another one is IT security project. And this AIRPICO has some strength, weaknesses, opportunities, threats. By the SOFT analysis project will be depend on nine knowledges area. In that tow project I have to select which project is going to be successful finish and what will be the reasons with strong justification.

2.1 Strength

Every item we can buy at one place and its easy to purchase for the customer.

AIRPICO employees are more so that is going to help to the customers.

They have more Caesar so customer doesn’t want to wait

They have layered their product separate by separate

2.2 Weaknesses

AIRPICO supermarket as more than three flat but they don't have a lift facility for all branches

Some item prices are not happy with customers.

They don’t have delivery facilities.

They are not giving importance to the Vehicle parking system.

2.3 Opportunities

They can bring IT security system in their building.

By developing the e-commerce website they can sell more product and a customer will increases.

They can implement new branch where they haven’t branched.

They can arrange a parking facility for the AIRPICO customers only.

2.4 Threats

They are products prices will be increased if the government rules are changed.

AIRPICO competitors are keels supermarket, food city, laughs

They haven't had IT security system so maybe they can lose their items.

I have identified tow IT projects for this AIRPICO these are going to be done by the SWOT analysis system

E-Commerce website for AIRPICO online selling products

IT online security system

2.5 Suitability of E-Commerce website

This AIRPICO E-Commerce website project mostly going to be a customer satisfaction project. This AIRPICO website should be design in a good way and its more user friendly and free delivery system can be added to this website that’s depend on far. Local customers and foreign customer also by using this website they can be purchased items in Sri Lanka where ever they are.

Can be done lots of things by implementing this E-Commerce website:-

The customer can login AIRPICO website and we can get to know about our strength.

The customer will increases because it's going be an easy way to purchase items and some items are going can be free delivered.

Foreign customer can also buy an item with their credit card and VISA cards.

Customers no need to come from far and buy things they can order it from their house.

When the customers purchase an item they can get it in a few hours/min/days then Customer time and our time can be saved.

AIRPICO only can be a more customer and more friendly type organization in all of the srilankan supermarket and they are only can be get more customer.

2.6 Suitability of IT online security system

IT security project can be help for more time AIRPICO manager or assistant manager can see what there are happening inside the AIRPICO where ever they are . Then staffs are working or not ad there is a special thing IT security system. ISS mean fixing the network camera inside the AIRPICO building. If we fixed the network camera we can be safety with our product and no need more staff only relevant staffs can manage with the customers and the big problem will slot from thieves we can catch them by this camera.

In this IT security system can make your supermarket safely .

2.7 Financial and non-financial techniques for selected project

2.7.1 Financial techniques for E-commerce website project

NPV and ROI calculation

Discount rate

10%

Assume the project is done about 1 year

Year

0

1

2

3

Total

Costs

1200000

180000

180000

180000

Discount factor

1

0.91

0.83

0.75

Discounted costs

1200000

163800

149400

135000

1648200

Benefits

0

1600000

1600000

1600000

Discount factor

1

0.91

0.83

0.75

Discounted benefits

0

1456000

1328000

1200000

3984000

Discounted benefits - Costs

1292200

1178600

1065000

Cumulative benefits - Costs

92200

1270800

NPV 2335800

Payback in 2years

ROI 141%

Assumptions

Project Costs

PM

200000

Devolopers and employee

500000

Software and hardware

300000

Other service

200000

Total costs

1200000

Project Benefits

Benefits from online purchaseing

700000

Benefits form whole sale

400000

Benefits from new customer

300000

Good repatation

200000

Total annual project benefits

1600000

2.7.2 Financial techniques for IT security system

NPV and ROI calculation

Discount rate

10%

Assume the project is done about 1 year

Year

0

1

2

3

Total

Costs

700000

200000

200000

200000

Discount factor

1

0.91

0.83

Discounted costs

700000

182000

166000

150000

498000

Benefits

0

500000

500000

500000

Discount factor

1

0.91

0.83

0.75

Discounted benefits

0

455000

415000

375000

907500

Discounted benefits - Costs

273000

249000

225000

Cumulative benefits - Costs

-64500

184500

NPV 409500

ROI 82%

Assumptions

Project Costs

Hardware cost

300000

Networking cost

200000

Implementation cost

200000

Totel cost

700000

Project Benefits

Employee saving

200000

Employee obzavation

150000

Profits from security

150000

Total annual project benefits

500000

2.8 Non- Financial Technique for both projects

2.8.1 Weighted Scoring Model

Criteria

Weight

E-Commercwebsite project

IT security system

Enhances new product development

25 %

60

80

Supports key business objective

20 %

80

40

Has strong customer support

20 %

90

60

Has good NPV

35 %

90

30

Project Scores

100 %

80.5 %

38 %

2.9 Suitable Project for AIRPICO supermarket

E-Commerce Website System

I have selected to IT project for this AIRPICO organization. Here we are selecting the suitable IT project for this AIRPICO organization. I have identified two projects one is IT security system and E-commerce system and these both systems will be suitable for this AIRPICO organization. But we should consider about the most advance as well as the most suitable project. Regarding to these tow project I have selected E-Commerce Website system for some of the reasons. Why didn’t I take the IT security system as a suitable system. Because the IT security system mostly can be a security for the AIRPICO and we can’t get profits from that IT project it’s only for safe.

In this E-Commerce website system will help us to make our company the best for the customer. And it is an online buying and paying method so it will be a most help for the customer who are unable to come to the AIRPICO and we are doing free delivering also. Customer are like the free delivering and the home delivering. Local customers also can buy foreign customer also buy and we are not dealing the payment method directly because the new customer won't trust our company only for the first time that’s why we are doing with the payment deals with any bank which banks they have and it will make conviction for our company. By development we can have more repetition of our company and defiantly it will make good profit in our future. We can purplish our new products as soon as we imported the products It is a most suitable for our organization.

03 Task 03

3.1 Important project principal

Our E-Commrese website project system should depend by some important principles. There re tree important principals available project should be done by these rules.

Triple constraint

Project management life cycle

Project knowledge areas

3.2 Triple constraint

Scope, time, cost is the triple constraint to build a new successful project in project management and there is some other project principal need to be managed in this E-commress Website project website system. This project will be started by this triple constraint.

Scope of project

We have to start our E-commerce website project with this scope constraint. Scope is going to be decide our project how it should be done. And our project valve is under this scope plan.

Cost of project

A project must have a limited budget. Our E-commerce website project cost going to decide our organization profit after finished the money payback time. And we must start the project with a better cost plan Or the company will be down end of some years . I have planed the E-commerce website project cost in task two financial projects and non-financial project.

Time of project

Time duration must be planned before starting the project. To this E-commerce website project we have to plan when the playback time will come and when the company can finish their project. We shut have the estimate time of each every project in that time we should finish our work on time. Or the company given duration will be passed and we cannot finish our project on time.

3.3 Project management life cycle

Its depend on the project it will get some changes and how to manage an organization project. The important life cycle method is given below.

Create a financial plan

AIRPICO E-Commerce Website financial idea is created to classify the total amount of money required to undertake other arguments, the budget. The entire cost of employees, kit and materials is calculated and an expense calendar is defined which allows the project boss to measure the forecast devote versus the real spend through the project. Full financial planning is an very important activity inside the project, as the client will think the final answer to have remained delivered within the owed budget.

Create a quality plan

Meeting the excellence expectations of the purchaser can be a stimulating task. To ensure that the excellence expectations are obviously defined and can sensibly be achieved, a quality plan is recognized.

Create a risk plan

We must consider about scheme risks inside a risk plan. This idea also identifies the movements required to prevent each danger from occurring, as fine as reduce the effect of the risk should it eventuate. Emerging a clear risk strategy is an important motion within the planning point, as it is essential to mitigate all dangerous plan risks prior to incoming the implementation phase of the plan.

3.4 Project Knowledge areas

Analyze the project requirements and the project knowledge areas  in AIRPICO E-Commerce System ways Project Integration area works together in these projects. The scope as well as confirmed the project requirements are included. And confirm the project is completed by the given schedule. Control the project given budget it cannot be run out of the budget. Confirm the project expected requirements are included in the quality officially. Check the every evens are done by the team with happiness. We have to maintain the communication what they are doing which information needed for them. Maintain the risks and control the risks. Procurement Management has to complete the project. As well as acquiring the materials and services needed to complete.

04 Task 04

Identify the project team

Project manager

Project coordinator

Marketing analyzer

Financial analyzer

Developers

PHP developer

QA leader

Database administrator

4.1 Justification

For my E-commerce website IT project I have selected the flat Functional organization chart because the project consists only a few technical people in work therefore I think this flat organization chart will more suitable for this system.

This organization chart consists nine people one is a project manager who is assigned with the fall assignment then under that project manager a project coordinator has been assigned to help project manager holder these two people, Developers, QA leader, who is most important to the organization. Under this QA leader data base administrator is working. This will do the project in an ideal manageable.

4.2 Project organization chart

PROJECT MANAGER

PROJECT COORDINATOR

QA LEADER

DEVELOPERS

FINANCIAL ANALYSISER

DBA

PHP DEVELOPER

MARKETING MANAGER

05 Task 05

5.1 Roles and responsibilities

I have assigned the team each category because a person can't control the whole company problem. That’s why I have separated them by some teams. And each team has a manager if there are any problem happened who are working under a manager, they should complain to project coordinator they can't talk to the project manager directly.

5.2 Roles and responsibilities

Project manager

Project coordinator

Marketing analyzer

Financial analyzer

Developers

PHP developer

QA leader

Date Base Administator

5.2.1 Project manager

The Project Manager be situated the person responsible for warranting that the Project Team finishes the project. The Project Manager grows the Scheme Plan with the team and achieves the team’s presentation of project tasks. It is too the responsibility of the Project Manager to safe acceptance and support of deliverables after the Plan Sponsor and Stakeholders. The Project Boss is responsible for message, including status reporting, risk organization, escalation of subjects that cannot be determined in the team, and, in general, creation sure the scheme is brought in budget, on calendar, and inside scope.

5.2.2 Project coordinator

As the job title proposes, a project manager is responsible for organizing all aspects of a technical project, frequently employed with more than one section within the company. The exact effort a project manager does will be contingent greatly on the project, but the location includes a few important job duties.

5.3.3 Marketing Analasizer

Develop assessing strategies balancing firm objects and customer satisfaction. Classify, develop, and evaluate promotion strategy based on information of establishment objectives, market physiognomies, and cost and markup influences. Evaluate the business aspects of productivity growth, such as budgets, expenses, research and growth appropriations, and return-on-investment and profit-loss projections. Express, direct and organize marketing activities and rules to promote products and services, employed through advertising and elevation managers. Direct the service and performance evaluations of advertising and auctions staff and supervise their daily activities.

5.3.4 Financial analyzer

Analyzing trends in incomes and expenses. Preparing spreadsheets, graphs, and diagrams to help illustrate financial trends. Giving financial information to bosses. Performing income and expense predictions in order to make fiscal decisions. Making and reviewing monetary records. Preparing finances.

5.3.5 Developers

The web designer (programmer) builds the functionality of the website. Server-side scripting (PHP, Python, Ruby, ASP.NET, or collected languages like C++ or Java). The web designer may also build HTML/CSS page patterns or may organize with the web fashionable for this task. In our plan fully we can be used PHP.

5.3.6 QA leader

Responsible for organization of all Quality Assurance purposes include planning, plan, testing implementation and tools. Everything with the Plan Manager and other practical leaders to found timetables and decide on a Quality Pledge plan for E-commerce website application. Ensure that QA process is recognized and connected and passable to safeguard agreed quality levels in place of the application.

06 Task 06

6.1 Work Breakdown Structure

No

Activities

Dep

Days

01

Initiation

10

1.1

Project management

2

1.2

Selecting project

1.1

2

13

Prepare project

1.2

6

1.4

Initiation completed

1.3

0

02

Planning

25

2.1

Arrange Kick for the meeting

1.4

5

2.2

Prepare cost estimation

2.1

4

2.3

Completed the budget

2.2

4

2.4

Prepare gang charts

2.3

5

2.5

Prepare WBS

2.4

4

2.6

Assuming resource

2.5

3

2.7

Planing completed

2.6

0

03

Executing

40

3.1

Requirement gathering

2.7

4

3.2

Architectural design

3.1

3.2.1 PHP development

3.2

5

3.2.2 GUI Development

3.2.1

5

3.3

Back end software

3.3.1 Date base implementation

3.2.2

3

3.3.2 Middle World Development

3.3.1

3

3.3.3 Security subsystem

3.3.2

5

3.3.4 Transaction processing

3.3.3

4

3.4

Create front end

3.3.4

3

3.5

Integrate front end and back end

3.4

3

3.6

Develop an online payment method

3.5

5

3.7

Executing completed

3.6

0

04

Content

10

4.1

Adding product

3.7

4.1.1 Product description

4.1

3

4.1.2 Product image

4.1.1

3

4.2

Shipment details

4.1.2

1

4.3

Use legal agreement

4.2

3

4.4

Contest completed

4.3

0

05

Testing

17

5.1

Navigation

4.4

5

5.2

Interactive elements

5.1

5.3.1 User registration

5.2

4

5.3.2 User payment method

5.3.1

3

5.3

Browser compatibility

5.3.2

5

5.4

Testing completed

5.3

0

06

Maintenance

10

6.1

Employee training

5.4

5

6.2

Costing agreement

6.1

1

6.3

Publishing

6.2

3

6.4

Launch website

6.3

1

6.2 Prioritized risk lists

Risks

Project team members leaving the project

Lack of maintenance on existing web pages 

Power failure

High shipping costs required for the distribution Security issue

Project cost over the budget

Bugs in website

Risk of improperly integrating e-commerce system with internal operational processes

Infecting web site with computer viruses

6.3 Analyzing the risk using probability / impact matrix

RISK-08

RISK-02

RISK-04

RISK-05

RISK-01

RISK-07

RISK-06

RISK-03

HIGH

RISK

MIDUAM

LOW

Probability

MIDUAM

LOW

HIGH

6.4 Prioritized Risk List

Prepared by : - Ragul

Rank

Potential Risks

Response strategy

1

RISK-1

RISK-7

Get an agreement for each employer they must work until the project completed, explain the project perfectly scope to the employers to make it perfectly.

2

RISK-6

Make sure the website coding is correct after every work.

3

RISK-2

RISK-4

RISK-5

Maintainers must watch the coding errors and they must fix it before launch, flexibility to customers, before is he projecting we must consider about the budget and the stakeholders must be communicating with each other.

4

RISK-8

Before going to launch the website or do the project we must check the computer virus, and we can use any other OS or security guard.

5

RISK-3

We can have a generator only or urgent use.

07 Task 07

7.1 Responsibility Assignment Matrix (RAM)

Activity

PM

PC

MA

FA

DVP

PHP

QA

DBA

Selecting project

Prepare project charter

Arrange Kick for the meeting

Prepare cost estimation

Completed the budget

Prepare gang charts

Prepare WBS

Assuming resource

Planing completed

Requirement gathering

Architectural design

Back end software

Create front end

Integrate front end and back end

Develop an online payment method

Adding product

Shipment details

Use legal agreement

Navigation

Interactive elements

Browser compatibility

Employee training

Costing agreement

Publishing

Project manager - PM

Project coordinator - PC

Developer - DVP

QA leader - QA

PHP developer - PHP

Database administrator - DBS

Marketing analyzer - MA

Financial analyzer - FA

7.2 Resource Histogram

C:\Users\Gajabavan\Desktop\Capture.PNG

C:\Users\Gajabavan\Desktop\Capture1.PNG

08 Task 08

8.1 Activity- on- Node Diagram chart

Activities

Description

Predecessors

Days

01

Project management

-

2 days

02

Selecting project

01

2 days

03

Prepare project

02

6 days

04

Arrange Kick for the meeting

03

5 days

05

Prepare cost estimation

04

4 days

06

Completed the budget

05

4 days

07

Prepare gang charts

06

5 days

08

Prepare WBS

07

4 days

09

Assuming resource

08

3 days

10

Requirement gathering

09

4 days

11

PHP development

10

5 days

12

GUI Development

11

5 days

13

Date base implementation

12

3 days

14

Middle World Development

13

3 days

15

Security subsystem

14

5 days

16

Transaction processing

15

4 days

17

Create front end

16

3 days

18

Integrate front end and back end

17

3 days

19

Develop an online payment method

18

5 days

20

Product description

19

3 days

21

Product image

20

3 days

22

Shipment details

21

1 days

23

Use legal agreement

21

3 days

24

Navigation

22,23

5 days

25

Interactive elements

24

4 days

26

Browser compatibility

25

3 days

27

Employee training

26

5 days

28

Costing agreement

27

1 days

29

Publishing

28

3 days

Launch website

29

1 days

8.2 Activity- on- Node Diagram chart

E:\ano\AON.jpg

8.3 Critical Path

No of Paths

Paths

Path

01,02,03,04,05,06,07,08,09,10,11,12,13,14,15,16,17,18,19,20,21,22,24,25,26

27,28,29,30

8.4 Gantt chart

I have attached it in end of the assignment

Resource Sheet

C:\Users\Gajabavan\Desktop\Capture22.PNG

8.6 Cost Estimate

I have attached it in end of the assignment

8.7 Budget

I have attached it in end of the assignment

09 Task 09

9.1 Communication plan

Stakeholders

Document Name

Document Format

Contact Person

Days

Objective of Communication

Project manager

Project plans

Hard copy and soft copy

Ragul

To know about the project level

Project coordinator

Prepare the gandchart and control hey project

Hard copy and soft copy

Ganeer

Concern to the project and employee

Developer

Developing the project

Hard copy

Jhon

Developing the project with a good scope

QA leader

Check the project quality and how should be the project quality

Soft copy ad hard copy

Randy

Maintain the project quality

PHP developer

Develop the website and updating the website

Soft copy

Ajeesh

Get the idea about the website and do the website without any errors.

Database Administrator

Check code errors

Hard copy

Been

Control the project and maintain the codings

Marketing analyzer

Use legal agreement

Hard copy ans soft copy

Ramesh

Get information about the project

Financial analyzer

Financial

Hard copy

Joy

Get the information about the project plan

10 Task 10

I have to move the project in the best performing by giving some measurement performance. And each employee must know about this project scope to get the best performance. Responsibility to ensure that project performance is being captured and reported. It is also your responsibility to ensure that employees are performing well and the level of reporting is achievable and doesn’t unnecessarily overburden or distract the project managers.

10.1 Observation

In this AIRPICO E-Commerce Website system we should take the control of our role in projects and our management relationship must be positive and achieve the project. We always must be self-awareness in our each task. And our effectively must beater then other companies projects. And we have to check is there are problem between the employees. Employees should be happy in works time because they should finish the project with a good performance as well as a good team.

10.2 Set meeting

By arranging a grope meeting employees can be tell their problems and that problem will soled by an another employer and they can share their ideas and get some new feature if they found in the project working time and they can get the feedback about that future and if is it beater that before they can have a new feature in their projects. Its help them to do they task together and they can performance with other employees ideas and support.

10.3 Develop communication and presentation skills

While developing this communication they can work together and performance fast. Wherever the employees they can contact each employees by the communication plan such as SKYPE, CHARTTING like that they can contact and sole their problem or dodos. As well as if there are any personal mater about this project they can talk personally. And it also helps them to give a good performance to the project as well the project team can be work together.

11 Task 11

Maybe our AIRPICO E-Commerce Website project can be unavoidable feature will come. We should control the changes in our project in working time maybe the unavoidable feature will move our project much beater or it will get down our project. So we should consider or control the unavoidable features. Some employees are not comfortable with this unavoidable feature. And some of them are happy to do that. So regarding to the unavoidable feature we should control or consider about that.

11.1 Unavoidable feature observation

In this unavoidable feature observation we must control the changes of the projects why it’s changed what was the problem. If the change is continuity what will happen. If any employer ask to change the project ideas and plans Why is important and what are the new advance feature we can make by doing the changes. If the changes can give good feature we can work with that change. And we should discuss about the each project changes with employees and manager and financial. Maybe the budget will increase. So we should consider about the all of the task and plans because defiantly it will get change.

11.2 Some suitable methods to handle the changes

11.2.1 Suggesting box

By doing this suggesting box method employees can put their Likes and dislikes about the changes and we can get to know about the employees ideas. And we can fix the problem so solve the problems.

11.2.2 Personal communications.

If an employer got any problem in the project he can tell to the company personally and the company manager or coordinator can fix his problem and he can move the work without stopping the projects.

11.2.3Arranging meetings

Meetings can be give some extra feature for this project. maybe some of the employees can be think to make the project much beater so they can talk in the meeting and discuss to other employees and to the managers and get some ideas from the employees and the manager. Is it a good unavoidable feature the can gesture that.

12 Task 12

12.1 Outcome of the project

I have E-commerce website for this AIRPICO system. We can get the good repetition from customers and it not depends on branches we can buy where ever we are. Especially this E-commerce website made for who are unable to come directly to the ARIPICO and who are living in far. It can be good feature technology and it will give good feedback from the customer. And we can sale more products in this E-Commerce website plan. And each customer can have a user ID and PASSWOLD it will help to get the customer detail.

As well as we can get more profit by doing this as a local service. And we have doing this too foreign customer also. By this foreign customer service we can have different price type such as Dollar, Pounds and our profit will be more the local customers. And we are free delivering the item but some of quality item are not recommended free shipping. Public will like to buy the products by using this E-Commerce, and we can get to know about the each products how is it and if there are any problem with a product we can change it. And the food items also included in the delivery system. Because day to day life customers can get the items when the request from the website. The AIRPICO can be respect to the customers.

12.2 Identified Issues

The maintenance part is a most important for this website development and we should maintains the stoke details. And if there are and item price changed we should update the also so we should maintain the website and the big issue is security because we are doing the online perching and it will must depend on the debit card or VISA card or credit cade. We should maintain the security part also. and we can have agreement for card security system to the customer.

Sometime the network errors also can behave such as server’s errors and the network speed is not good in srilanka sometime it will also happen. So we have to maintain the all part of the project at least every week but website maintains part should happen every day or dopant on time.

13 Task 13

Terminating the project method for AIRPICO E-Commerce website system

Payment method

In our E-Commerce system we have checked the payment method how should be it happen. And we have to get the statement of the banks. And the foreign customer also can buy the product by online and they are also using they credit card or visa card or else before closing the project we have to consider about the payment method.

Financial statement

We have to close some financial agreement such domain server name and to the banks and the AIRPICO product deals and the employee’s financial statement we have to close everything when we are closing our projects. And financial analyser must check the cost of the project.

QA leader

QA leader should consider about the project quality and he should consider about the project scope and he should check the quality of our website and the products thing quality and the bank security quality also he must consider as a QA leader

Dealing with bank

We have to deal with all banks what we have in shrink and we have to finish the bank deals as well as be cause each customer can have deferent bank account so our payment method agreement should close we are terminating the project.

Domain name selecting

We have to select a proper domain name to forever company and also we have to make an agreement with service provider to make a system live.

Usefulness of AIRPICO E-Commerce Website

This AIRPICO E-Commerce Website system has lots of useful for organization and to the customers We are doing the home delivery service it should be a usefulness for the customer and we can have good customer for this service. We can provide quotation about our company to the public and we can have good or bad feedback form the public with that feedbacks we can change our company method such as introducing the new product, flexible prices and so far delivering services like that.

Task 14

Task 14

Essay

Leadership qualities requirement qualities

Leading a deferent Team

Much has been written about the differences between leadership and management. Leaders lead people. Managers manage tasks. There is a clear difference. This difference is even more significant when comparing managing a department to leading a team, especially a team with members from other departments or divisions. More and more institutions are using cross-functional teams for special initiatives or major projects like campus-wide technology implementations, accreditation, or strategic planning efforts. These teams require effective leadership.

Both managing a project and leading a team involve the following skills and activities

Providing direction and leadership to others

Planning

Meeting goals and objectives

Managing activities/tasks

Working with people

The key difference lies in the responsibility for performance management.

Typically, managers are responsible for managing the performance of the people in their departments. The manager hires, conducts performance reviews, and provides coaching and counselling if necessary to improve employee performance. Team leaders, on the other hand, are responsible for leading teams of people who may not report to them. Without organizational authority, team leaders must influence others and inspire them to meet the goals of the initiative or project.

Creating a Positive Team Climate & Influencing Others

To effectively influence team members, team leaders must create a positive climate in which people on the team feel motivated to complete the required tasks. Team members need to feel they are being heard, they are appreciated, and they are truly part of the team. Creating this positive climate involves key skills that help team leaders earn the respect of their team members.

Five Critical Team Leadership Skills

Following are five critical team leadership skills that will help team leaders (and managers) effectively influence and demonstrate respect for their team members. Understanding behavioural styles listening and effectively communicating Giving praise handling criticism using problem-solving and persuasion instead of criticism

Each of these critical team leadership skills builds upon the other. Recognizing behaviour helps team leaders more effectively listen and respond to team members. Giving praise and effectively accepting criticism helps team leaders earn respect. Involving people using a problem solving style helps engage them and demonstrates respect for their knowledge and experience. Finally, using problem-solving and persuasion instead of criticism helps team leaders positively influence others’ behaviour. Creating a positive team climate is an effective way to build trust on cross-functional teams. Team members who trust each other and their leader are more effective in meeting their goals.

Understanding Behavioural Styles

Understanding behaviour and behavioural styles helps team leaders more effectively lead their teams. Behaviour refers to peoples’ actions and reactions – both verbal and non-verbal. Behaviour is what can be seen or heard by others, and behaviour usually invokes some sort of reaction from other people.

Different behaviours cause different types of reactions. For example, one person may react angrily and verbally attack an angry person who is yelling at them. While another person may respond to that same angry behaviour by retreating and becoming submissive and apologetic. Understanding this concept is important for team leaders, because their behaviour verbal and nonverbal will impact the behaviours of members of their teams.

For example, what would happen if you shared the following comment with a team member Your attitude in our meetings is awful. The team member might react defensively, become angry, or verbally attack. The statement comes across as a judgment. On the other hand, if you shared a comment like the following: "You have been quieter than normal in our meetings recently the reaction might be quite different. In this situation, you are citing behaviour what you see or hear the person doing or not doing. This more objective comment would probably lead to more open conversation about the situation. Understanding the behavioural styles of others allows team leaders to more effectively interact with other people.

Listening & Effectively Communicating

To quote leadership expert Stephen Cove Seek first to understand then be understood This principle is key to effective interpersonal communication and can make or break success in leadership, teams, and other relationships.

Covey’s statement seems like such a simple concept. In reality, we all struggle with effectively listening to others. If we think of the characteristics of poor listeners, chances are all of those characteristics can apply to each of us at one time or another. Listening is a skill. It can be learned and should be practiced.

The skill of listening is important in all aspects of our life and especially when leading a team. When you listen to another person you demonstrate respect for that person. Effective listening means actively listening and involves working to overcome many of the barriers to listening by asking questions, removing distractions, and listening with the intent to report.

Handling Criticism

As a result, we often do not hear what someone may be saying to us. We are too busy thinking about how we're going to respond instead of really hearing what the person is trying to tell us. The criticism may hold an element of truth that could help us grow as individuals if we were not so defensive. In addition, our image would improve if we could be in control during times of conflict and confrontation that often comes with criticism.

Using Problem Solving and Persuasion Instead of Criticism

Most people respond defensively when receiving criticism. They may act hurt, blame others, make excuses, or even deny the criticism. They may also become angry and aggressive. Finally, they may psychologically withdraw.

Criticism is an attempt to influence someone to change their behaviour. Constructive criticism can provide positive results including the following

Enhancing job results

On-going personal and professional development

Reducing stress and creating psychological security

Improving interpersonal relationships

Developing the ideal organizational climate for teamwork

Two effective approaches to giving criticism include the problem-solving approach and the persuasion approach.

Managing vs. Leading

Many of the same interpersonal skills are necessary to effectively manage a department or lead a team. However, leading a team without the performance authority requires the abilities to influence others, demonstrate and receive respect, and create a positive climate of trust. These five skills discussed in this article can help you be both a better manager and a stronger team leader. In the next part in this series, we will focus on listening and effectively communicating to more successfully lead and manage people.

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Feature Recommendation

AIRPICO organization doesn’t have organization yet. But here we are Implement a New E-Commerce Website system for AIRPICO. We planned to do the Website as a more advance think. Here I have Examines the feature for this AIRPICO Website.

Feature recommendations

We can improve our website interface in feature which style the customers are expect maybe it is not a user friendly website for someone who can’t handle the PC and we can make the website as easy.

Currently we are doing local delivery service after some years we can be do the world delivery system also and it target the profits.

After few months we have we should get the statement of our company how it was published and we have pay some company and put a lots of advertisements about our company.

We must do some flexible system for our company customers and to the employees

We have to check our maintenance part of this project how is this happening. maybe the hardware components will be old or problem with that things so we have to do change in the feature.

After some of years we can be intrude a new systems example we can provide member ship card to the customers as the pay the payment monthly. By doing this type of feature our company can be a turreted company and company will be published.

Conclusion

I have done the assignment what you have asked me to do. Frist I have explained about the failed project and why they got failed and I have selected an AIRPICO organization to develop an IT project then I have selected two types of system to the AIRPICO and I explained which one is best and most suitable project for this AIRPIC organization. After the discussion I have selected the E-Commerce Website for this AIRPICO system then I have explained about that project.

I have given some important project principals which need to carefully manage in order to meet the objectives for this IT project. I have identities the project team who is going to handle the projects and have explained about what they are doing in our project each post I have selected a staff to do the best project. I have drawled the diagram for the team members. And I have explained the roles and responsibilities of each staff what should they do in the project. The important thing is the WBS (work breakdown structure) for this company and I have given the table of RAM responsibility assignment matrix for the employees what works they should do in the project. And I have given the A-O-N diagram also what I have mentioned in the WBS. I have prepared the Gantt chart, resource sheet and cost estimate for the project considering the same duration. I have developed the communication plan in the 9th task how I planned to coordinate and communicate project activities and information with the project stakeholder. unavoidable things also can come so I have explained that part also what can we do in that case if we have unavoidable. How we can control that. Finally I have discussed the outcome of the project and discuss the key area to consider when closing the project and methods which I planned to do. I have given the feature recommendation also.

Book Reference

Internet Reference

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Niravjadav (non). What Are The Roles And Responsibilities Of A Financial Accountant?. [ONLINE] Available at: http://www.blurtit.com/q8363494.html. [Last Accessed 22 jun 2006].

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