Client Led Information System Leisure Centres

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02 Nov 2017

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This is my contextual document for my undergraduate project. The intention of my report is to give a general idea of the topic that I have selected for my project. The contextual report aims to set the scene for the reader and offer them with detailed background knowledge of the topic.

Project Key Words:

Flat-File, Database Design, Database Management, Relational, Database Comparisons, Sports, Leisure, Sports Facilities, Sports Gear, Client, Information

CHAPTER ONE

Introduction

The project client led information system is a viable business of advertising leisure such that customer can access basic needs that will provide satisfaction and this report will entail that various roles has to be adopted to get the project on the right part of success, therefore considering the five basic chapters required for the report has to be recognised and on this basis the project will exploit its functionality to meet clients basic needs for the project to be a success.

1.1 Introduction to project problem

Embarking on this project at the initial stage it seems quite easy in terms of the report and the development stage but as the project progresses it was more than what the expectations was, the first challenge was on providing the best requirement catalogue but based on intensive market research from viable competitors important functional and non-functional requirement were gathered. Secondly, the project was to be develop using oracle database system but in the long run visual studio and reason of choosing this software was because it can easily be learn within a short period of time as the project at hand has limited time factor and on this process, C sharp, J query and java script was learnt and quite interesting to learn new functionality during this project process.

Introduction to artefact

Visual studio software was used for the project and completing the project has increased the ability of developing a system at a short possible time based on the simplicity of the software, the software has in built login system and C sharp code is also available for the user interface access and for the database system j query was available to create different table with also search functionality available to search type of product or service and completing this project has built upon the confidence to embrace other project or has elevate the current project to another level of operation to project its financial status.

Initial research on ecommerce system

The emerging of E-commerce’s system using the internet has increasingly improve the method of sales and this technique has advance as the years go by and that is why the project for client led information system has strategies a marketing techniques to advertise its product through the medium of online business model. Currently many country depend on this medium of service to make higher sells of the products and services and the European country has embrace small medium enterprise, which is estimated to be 19.3 million this covers 90% of the Europe enterprise and it also provide 65 million jobs (the community of the European community 2003).

Based on this research it is quite important to embark on this project to make it viable not only for the interest of potential client but also for the organisation to breakeven analysis for the business and outline the financial implication that the project can impact on the business progression.

1.4 Research Type

The project will considered two method of research which are primary and secondary research to accomplish this project and the primary research was to conduct intensive research through applying questionnaire to gathered information on the kind of features are acceptable by the clients and this research has been conducted and it is important to realise that most of the interesting answers were captured and for the secondary research, website analysis was conducted on blogs and chatting forum to gathered valuable critics from users of competitor website and also questionnaire was conducted with the website developers to also gather information all this collective requirement has made the system more viable to potential clients.

1.4 Project Goal

To create a client led information system is aimed at providing important information that could control data management for leisure centre and also advertise to the entire public to which will make it easier for the services to be known easily. This information system will be the end result of widespread research and investigation work into the necessary factors that will provide a working database that has all the features necessary for SMEs to quickly recover important data for the user. In addition the findings of this research I will conduct can then be used in order to design such a system which I can then begin implementing. Whilst implementing I will work with possible users of the system to examine the system and make sure it is conforming to its proposed requirements. Testing will permit me to change the required changes to complete the expansion of my information system.

1.5 Project Context

The plan of using the client led information system to run data for organisations has been present as a vital part for a victorious business. Information systems can be viewed as a significant factor when making sure the general safety of data and information for a business. An example of a paper based system is a bank statement which consists of many pages of paper which is not practical as it meant that the data could simply be lost or stolen. Electronic databases are far more secure and safe as will allow users to save their information. Databases have hugely grown since coming out, in terms of the services that they can provide to users and the features which they boast. However, when designing a database, it is important to consider which features are actually worth including in the database.

1.6 Project Objectives

Embarking on this project is quite essential as the respond gathered from users has make the business project viable, below is the objective:

To consider:

What data would an information system for a leisure centre require?

How long will it take to gain the correct information? I .e how many interviews would I have to conduct.

What different features are good when creating an information system?

To create information system that has:

To allow users to advertise product and services on the website

1.7 Techniques for Research

Research technique: This part will include the study and research into database analysis which includes all the table available in the database and various features needed to make up the system, design this include the use of UML modelling tools to create use case and activity diagram for the system, implementation involve the use of code to complete the functionality of the system, testing is to adopt various technique such as acceptance testing , unit testing and regression testing to accomplish the system functionality and evaluation of existing databases within organisations with evaluating the general project as a whole. It was essential to take a look at other information systems for leisure centres; the grouping of the features are important this could help users to the system interesting, that are usually found in databases in order to make it possible to break things down into core categories. Core categories will allow me to make my own comparisons among the current databases that are present in organisations.

1.7.1 Initial System Development Creation

The initial programming language that was intended for the actualisation of the project was a Structured Query Language (SQL). This was embed in the PHP software and it was the concept of java code in a form C# were HTML tool in the software could be used to create many function for the system, (CSS) popularly known as cascading style sheet used to prepare a stylish content on the website and formatting the look of the system but on the long run it was impossible to learn this tool within a short period of time.

SQL is used to communicate with a database. It is the standard language for relational database management systems. SQL statements are used to perform tasks such as update data on a database, or retrieve data from a database. Some common relational database management systems that use SQL are: Oracle, Sybase, Microsoft SQL Server, Access, Ingres, etc. Although most database systems use SQL, most of them also have their own additional proprietary extensions that are usually only used on their system.

SQL will be the best solution out of these possibilities as it is more suited to generally managing the data within an information system including the retrieval, inserting, updating, deletion etc. of data.

1.8 Methodology

The project considered using agile methodology to achieve the project development, this method allows client involvement at the initial stage of gathering requirement catalogue and along the line many contribution from the survey was embrace during the development stage and embarking on this agile process assist to detect early error which can save developer cost and during this process of interaction with client they project was able to avoid error which also save time.

1.8.1 Initial Methodology

To make sure that this Information system will be well planned and managed. It will be important that I create a use of a appropriate development methodology. After long research the methodology that I choose for development of this artefact will be the Top down methodology.

The top down methodology is commonly used for databases so I decided to use it for my information system. The top down methodology involves a number of key processes that are essential to make sure the right procedures are accepted out during the expansion of a database. In addition a requirements specification which can be described as a detailed summary of all the expectations that are placed upon the artefact. Also, it will include entity relationship modelling (ERM). An example of an entity is a student in a school system. An extra process present in the top down methodology is normalisation which can be defined as a procedure which aims to remove the irrelevant data dependencies in a database by identifying the main attributes in the database and analysing their data dependencies.

Why did I choose this methodology? This methodology was chosen because it seems the most appropriate for the growth of a information system. Also the entails specific procedures are absolutely vital to create a successful development of a database. The procedure of ERM is mainly significant as this stage will typically permit for identification of which tables that will be current in the information system. Every entity that is built-in the system will usually be a table in the database.

CHAPTER TWO

Literature review

Understanding current existing project required proper theoretical reviews from publishers, this make it vital to read through the article written by scholars within the industry or relevant project topic on ecommerce system, the research will considered user involvement on development, research on technology tools available for building suitable system, and understanding security measure to ensure security level for the system to be save for users.

2.1 Research on Client led information system, User involvement.

Several study within the industry of SME’s has been categories as unique, based on their characteristic of embracing innovation and providing work to both the average citizen compare to the larger industry that required professional skilled people to accomplish their daily delivery (Bose and Sugumaran, 2006) this finding has made it vital that engaging in this project will have positive impact to the common citizen and for the system to be developed there are basic consideration such as interacting with viable users to collect relevant information suitable for development process.

Initial research: If you understand what your client need and want, you can plan to deliver. The relationship of client involvement to successful systems development has been the focus of much attention for information systems, I researched and found out that for some time, common understanding has been that extensive user involvement is vital, and essential to information system success.

2.1 Research on System development and available Technology

This research has looked into various available technologies available to develop client led information system and this will include the initial choice tool called PHP is actually a free software tool introduced by software developer in middle year of 1990 and popularity was low at the initial stage but it has advance in popularity based on the available functionality in the recent years.

Software investigated was oracle database this tool is also commonly used by developers because of its viability and based on the knowledge gained during the academic section of creating KIOSK information system has post confidence at the initial stage to perform a development process but base on the fact that my current project required new function and feature it was reluctantly rejected.

Finally, the software chosen as the most acceptable tools for this project was visual studio, reason was because research indicate how simple the tool was in allowing built in login section which was made available and the tool has inbuilt languages such as C sharp, J query, and java script all this languages were thought at the early stage of our courses with advance programming unit and based on the initial knowledge the project was easy enough to complete.

Initial Research: Systems are so big and complex that teams of architects, analysts, programmers, testers and users must work together to create the millions of lines of custom-written code that drive the business.

To run this, an amount of system development life cycle (SDLC) models have been created: waterfall, fountain, and spiral build and fix, rapid prototyping, incremental, and synchronize and stabilize.

The oldest of these, and the best known, is the waterfall: a sequence of stages in which the output of each stage becomes the input for the next. These stages can be characterized and divided up in different ways, as well as the following:

Project planning: This process was embark with the help Microsoft project called Gantt chart were all project work break down to include starting time and end time.

Feasibility study: Most of the research was conducted online for initial knowledge of the project and reading through article written by scholars make it easy to understand the project.

Systems analysis: This process involve analysing existing competitor system that display same attribute with the intended system to be created, this could required a prototype as a sample image.

Requirements definition: Defining the requirement through specifying the functional and non-functional requirement to make the developer has a formal knowledge.

Systems design: The use of UML modelling tool to create use case diagram to display all the important function required in the system and activity diagram was necessary to meet the system requirement.

Implementation: Combining the code for the functionality of the system to meet user specification.

Integration and testing: After allow client involvement in creating the system it is important to conduct acceptance testing to meet users need.

Maintenance: User manual will be created to educate user on how to use and maintain the database.

2.3 Research on security issues on Ecommerce System

Based on research it indicate most of the successful website are the one properly secured and this awareness will make the project take this aspect into consideration and fraud detection was recently address academically through the literature written by (Shah. Joshi and Wurman 2002)

2.4 Market Research

This comparative way of enquiring information from competitors are very useful for building a new functional system, however it is essential to adopt some techniques of analysing other common basic experience.

2.4.1 Categorisation of Database Elements

The current competitors into this industry of a client led information system in leisure centre has considered various function of creating a usability system for easy accessibility for user which include database respond to user input of data and creating chatting and blogging forum but most of the competitors ignored considering people with disability and visually impaired people so for the current system to stand out, colour option was put into consideration, language option was also considered, font option was also considered.

Initial Research: I am going to compare the current information systems in leisure centres. If I am to do this successfully I will need to spot the core features which are included in databases. Then I will compare similar information systems in business & spot a great information system.

Queries Functionality: Queries are a feature of an information system which allows a user to request specific information from an information system. A good example of a query is the user constricting a query to locate the clients that are the age of 21 & above. However that is just an example of a basic query but a more difficult query is a user running a query to "find the title of a member of the leisure centre in the gym section who lost the most weigh in the month of November. The queries are frequently based upon data that is stored in tables within the information system otherwise they can also be based upon an existing query in the database.

In addition not only can queries be used to show information for database’s, they can used to update data fields, to delete data , add data to the database, create new reports, create new tables etc.

Understanding Relationships: Firstly an important feature of an information system is relationships. Relationships are described as the major links that are shaped among entities within a information system. The links are essential for the reason that they ensure the information system is capable and useful by taking away the amount of data redundancy, data inconsistency and data repetition. The different types of relationships which can be defined; this includes one-to-one relationships, one-to-many relationships and many-to-many relationships. One-to-one relationships are relationships where a record in one table is directly related to only one other record in another table. One-to-many relationships are where a trace in one table is linked to more than one record in another table. Many-to-many relationships are where more than one record in one table is related to more than one record in another table. Many-to-many relationships are not extremely useful in a information system as they lead to information duplication for the reason that data will keep appearing as there are more than one connection.

Backup Procedures: Backup procedures are essential to the creation of an information system so to ensure that the information system is not at risk to loosing the data it is important that precautions are taken to create backups, in order to archive this a backup procedure must be put in place so that all the data is copied to an external hard disk drive. So in case of a failure, i.e. system crashes the data of the leisure centre will be safe and sound.

Search Facility: Also another feature that could be included is a search facility. This could be an area in the information system which allows the administrator to search for information by simply entering keywords into a search bar such as the customers first or last name. This will allow the administrator to find the information they are searching for.

2.4.2 Client Survey through Targeting Audience

This project has it targeted audience to understand it initial operation of the system and first target was on the competitors in the same industry of leisure centre and based on this client led information system will be created and base on analysis and evaluation comparative evaluation will be accessed to produce required functional system.

2.4.3 Interview Approach

Maintaining standard by recording interview is essential for documentation process, this process will required the consultation of three potential clients in the industry around Luton community and the survey was conducted on 18/11/2012 and upon completion of the professional interview. The next step is to draft valuable question for potential user of leisure within the locality of Luton. Recording the information on phone could be another technique for evidence of survey conducted.

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2.4.4 Competitor Vauxhall Recreation centre... Location = Luton

Vauxhall Recreation centre located in Luton is a leisure centre with great facilities used by both public and Vauxhall employees.

Q) What is the process when a user joins?

A)" The customer will need to fill in a fitness profile then a member will put the details on a computer then they will receive a little card so they can get themselves swiped in."

Q) What is the process when someone does not want to be a member no more?

A)" The customer must give one months notice and will need to do that by written consent. "

Q) How do you advertise the gym registration and football tournaments?

A) "Well a lot of it is word of mouth really for the football tournaments we don’t do a great deal of advertising but as for the gym we put ads on the local paper and if there is a discount running we will send about 4 colleagues to the local universities to advertise "

Q) What age group usually sign up for activates and how do you organise separate activate timetable on the system.

A) "According to the fitness profile we will just add the new member to the existing timetable but we do offer one to one sessions which at a different cost, and a timetable which is suited for the user"

Q) Do you organize events at your Leisure Centre? And if so do you have an Events Management System?

(A) "No not usually"

Q) Do you have a backup system?

(A) "We do have a backup system which is updated every two days."

(Q) If there is a system failure what is the procedure?

(A) "Depends on what the problem is, for example if the problem is minor we have a technician but if its major then we would call our insurance to provide a technician."

(Q) How would you rate the Reliability and Security of your system ?

(A) "The reliability of the system is very good, we work to make sure it runs fast and stays consistent. Also for the security part we download the latest antivirus and software to prevent treats."

2.4.5 Southbury leisure centre... (London Enfield)

The Southbury Leisure Centre located in London is at the heart the Enfield local community. Facilities include a 25 metre swimming pool, a large gym, exercise studio and sports hall.

Q) What is the process when a user joins?

A) " They fill out a paper form but It depends which activity the customer wants to sign up for example , if it’s the gym they have a deposit £30 then £40 if they want to come anytime they want or pay the £30 which will be a pay as you go contract which is 3.50."

Q) What is the process when someone does not want to be a member no more?

A) " The customer need to inform a member 1-5 days after the direct debit has been taken then we will cancel the membership and just email them a questionnaire on why they wanted to leave their membership."

Q) How do you advertise the gym registration and football tournaments?

A) "Our location is really good because it is in the middle of a cinema and 3 successful restaurants so most of our new customers just come to say to want to have a look at the prices for activities, and for the rest we create posters and hand them out.

Q) What age group usually sign up for activates and how do you organise separate activates timetable on the system?

A) "it’s usually adults from age 22 onwards. For activates most of the classes will be a scheduled time and day and once the customer joins they will be added to the timetable.

Q) Do you organize events at your Leisure Centre? And if so do you have an Events Management System?

(A) "No we do not"

(Q) Do you have a backup system?

(A) "We do have a backup system which is run every week.

Q) If there is a system failure what is the procedure.

(A) Our insurance gives us the option of a technician 24 hours a day if a problem happens we are covered.

(Q) How would you rate the Reliability and Security of your system?

(A) "At the end of 2011 we were not satisfied with the speed of the system so we made sure we resolved it by 2012. The security of the system has always been up to date we make sure of that with our weekly checks

2.4.6 Competitor Tottenham Green Leisure Centre

INFO; Tottenham Green Leisure Centre located in north London is a multi-facility indoor centre based in Tottenham Seven Sisters and only a short distance from the Tottenham Hotspur Football Club ground.

Q) What is the process when a user joins?

A) "The process is very simple the customer will just have to fill out a sheet of paper, the paper contains information about themselves i.e. name, D.O.B, address and so forth."

Q) What is the process when someone does not want to be a member no more?

A) The process of a customer wanting to leave is simple they take 2 mins filling out a form however must give 2 weeks notice.

Q) How do you advertise the gym registration and football tournaments?

A) "Well we don’t run football tournaments. However we do have a gym and we advertise it by putting ads on the local paper."

Q) What age group usually sign up for activates and how do you organise separate activates timetable on the system?

A) "It varies because primary school children in year 6 come every Tuesday. Then they love the swimming lessons so much they usually tell their parent to sign up with them so the age rate is from 10 -70 most likely.

Q) Do you organize events at your Leisure Centre? And if so do you have an Events Management System?

(A) "We organize a football league competition and have a system in which we update the league positions of the 13 teams which play one match every week.

Q) Do you have a backup system?

(A) Defiantly you never know what might happen so we do a back up every two days.

Q) If there is a system failure what is the procedure.

A) "We phone our local technician who is about 10 mins away."

(Q) How would you rate the Reliability and Security of your system?

A) "Both the reliability and security of the system are really good we look out for the latest software to keep the system running in the best condition.

2.4.7 Interview Results

From the following interviews I conducted with Tottenham Green Leisure Centre, Southbury leisure centre and Vauxhall Recreation centre. I found out that the 3 leisure are quite similar, for example the process when a customer is joining is the same for all 3 leisure centres and also the fact that the centres all have a backup system however only one has an events management system.

2.4.8 Database Comparisons

Type of database

Queries

Relationships

Backups

Search Facility

Events Management System?

Tottenham Green Leisure Centre

Yes

Yes

Yes

Every Two Days

Yes

Yes

Southbury leisure centre

Yes

Yes

Yes

Every week

Yes

No

Vauxhall Recreation centre

Yes

Yes

Yes

Every Two Days

Yes

No

In addition so that I can make an accurate analysis which provides me with solid knowledge of the best features for a information system, I will produce a chart to display this clearly.

The chart or table above displayed some of the important features present in existing databases, which is summarised in the table above.

2.4.9Analysis of Information system features

This part will be about the analysis of features. The table shows the systems in which I have researched I can see that the features which are the most important for all the systems I researched are relationships and backups, which comes as no surprise to me for the reason that relationships are necessary for any information system to be considered successful to allow tables to be related. Secondly backups are also very significant for many reason one is without them the centre you risk losing all the information which is saved on the information system in the case of a system collapse or malfunction . Features queries and search facility seem to be there one without the other for example where a system has queries it may not have a search facility.

Chapter Three

Artefacts Design, Development and Testing

After the completion of the market research through observing the survey process to gathered appropriate requirements for the system to be fully delivering it functionality, that’s why a catalogue document is required which can be classified as functional and non-functional requirement.

3.1 Functional and non-functional requirements

Functional requirements: The system will have higher speed with easy accessibility to grant users different kinds of privileges such as guest only to browse the system, users can also be able to use the system through registering and login to the system to input personal information, delete personal detail but can’t modify the system, Finally the admin has the biggest privilege to make any kind of changes to the system through updating.

-- Business Rules ( Users registration and Login)- in the 3 leisure centres I interviewed one similar functional requirement is that you have to be a registered member of the leisure centre to have access to use any of its equipment.

-- Cancellations (Terms and condition) –With cancellation of the membership the 3 leisure centres all require the customer to give notice before they cancel, however require different times space for example Tottenham Green Leisure Centre requires 2 weeks whereas Southbury leisure centre states 1 week and Vauxhall Recreation centre requires one month including a statement for reasons why.

-- Historical Data/ Back Up – when conducting the interviews with the 3 leisure centres Backups and historical data are one of the most important aspects in the database the only difference between the leisure centres is that backups are conducted on different days.

-- Authorization -- The process of granting or denying access to a network resource. Most computer security systems are based on a two-step process. The first stage is authentication, which ensures that a user is who he or she claims to be. The second stage is authorization, which allows the user access to various resources based on the user's identity. The 3 leisure centres is plain and simple as soon as you become an employee you will be given a log in number however depending on what position you are in you can only access different parts.

-- Input new client data

-- Update existing customer/staff data

-- Update item details i.e. price of the weights, mats chairs

-- Store order details

-- Store new customer data

Non-functional requirements: This section deals with the capability of the system to meet user acceptance through providing higher secured security measure, maintain system to speed up users key words and allowing multiple user to use system at the same time.

- Availability – Availability of the database is key for the leisure centre. Tottenham Green Leisure Centre and Southbury leisure centre have to call their local technician where as Vauxhall Recreation centre has technician who works at the centre.

- Reliability – from the interviews I had with all the leisure centres I can the workers stated that the system is 100% reliable.

- Security – The security of the 3 leisure centre is practically the same. However Southbury leisure centre stated that they check for updates every week to make sure their up to date.

- Information recovery plan must be put in place

- The leisure information system should be available to use 24 hours a day, 7 days a week.

- Recovery has to take a utmost of 15 minutes

3.2 Project plan

The initial start of the project demanded a plan as it stand the bases for administering a proper follow up of the system project and the work breakdown task was included in the Microsoft project called Gantt chart, this includes the starting and end date in the listed task on the Gantt chart as seen below:

Gantt chart

Figure 3.1 Gantt chart

This is the first part of my Gantt chart in this section i listed the task in which I completed and will complete in the coming months, I also stated how long it will take me to finish it.

3.3 Project Design Planning

The design process also required planning process this will include a brainstorming design at the initial stage to understand how the system going to look like at a sketchy way which could be further designed using use case diagram and activity diagram.

3.3.1 Design Blueprints

This Information system will provide the administrator with access to supplier information and current members who are registered on a direct debit basis. The information system will include the features that are required based upon the results I receive from my early in my interviews, also including queries and relationships.

3.3.2 Design Approach

The design approach to be used for design methods through the means of virtual paradigm tool will be the UML diagrams (Use Case, Activity etc.), IPOS diagrams, document flow diagrams, data flow diagrams, entity relationship models, Normalisation, JSD, test planning, evaluation.

In addition there are many approaches that can be taken to the design of this project; one being agile development, also the waterfall method or spiral methods can be used.

3.4 Development Stage

The system will be develop through the use of visual studio software and many functionality of system will be put into consideration to maintain a standard that could grant this project a competitive advantage over its current competitors in the market and is important to emphasis on some of the functionality to be included in the system.

3.4.1 Queries

The queries is very important, I will make sure that this information system will be capable of operation various types of queries to allow users to retrieve specific data from the information system. This will consist of select queries that will allow users to use specific data. In addition design queries that will allow users to delete data which they do not need in the database these will be delete queries.

3.4.2 Passwords

From the 3 interviews I conducted all of the leisure centres have passwords for almost everything so it’s only makes sense to make the same for the system .I will ensure that the information system is protected by a password that only the managers and supervisors/administrator of the organisations will have access to. This is so that management of authorised access and level of access is ensured properly.

3.4.2 Database Backup

I will be implementing in a specific backup plan and recovery protocol. Backups will process early midday about 10.30, and the data will be stored on an external hard drive. Recovery route will consist of the user loading the old information from the external hard drive and putting it onto the original system so it can begin perform normally. I have enquired the leisure centres and come to the conclusion early midday is the safest time to back up the system.

3.5 Testing Plan

System testing has been the best practise in the development process in a project and based on this notion it is essential to embark on the most appropriate testing technique to be used for the system approval by users and they are as follows:

3.5.1 Acceptance Testing

The potential user of the system were allowed to access the system through registering with personal information with 2weeks trial approval to be a valid user, and authentication validation process is highly secured and encrypted using Secure Hash Algorism. All this process was followed and users feel assured of the security process and all the features were tested and 90% of the users agreed on the functionality of the system

3.5.2 Regression Testing

Multiple client was allowed to login to the system at the same time to see how consistent the system can accommodate multiple user at the same time and the result shows that there was no interruption to the users and it indicate how the system can handle stress.

3.5.3 System Testing

This testing technique that was applied by the developer to justify the functionality of the system was to conduct all the unit code testing of the system to see if all the process has achieve the collective functionality or has met the system criteria.

3.5.4 Process in Housing Testing

While the information system is being created I will make sure that standard tests are being conducted on the information system. This will be done to ensure that there are no errors or faults with the system. Secondly there will be small checks that are run regularly daily for every time something has/needs to be worked on.

3.5.5 Beta Testing

The term beta testing indicates that the system could be given to the general public to avoid biased circumstances to include potential client to give viable feed backs to justify the functionality of the system

My beta testing is where I give the almost completed information system to the students. The targeted audience will be the right people that the system will be presented to because of their initial participation in the already conducted survey. I will then be able to compare the feedback given with the results from the interviews this type of testing will also last roughly a week.

3.5.6 Alpha Testing

My alpha testing will include a number of students about 4 or 5 that will give the alpha build of my information system. Then I will enquire them for feedback of the information system to witness if the students experience any inconvenience. This will be for about 3 day’s week.

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Chapter Four

4 .0 Evaluation Plan

The overall project has to be evaluated to ascertain the strength and weakness to critically evaluate how the project has progress over time.

4.1 Client Results

All the feedback gathered from the potential professionals has outline the basic functionality required for the database system and based on this process more features were identified such as colour options, language option and font option this additional features makes this project to have added advantage over current existing competitors within the industry.

Initial evaluation: I have already spoken about how I will compare the results of the survey that I carried out in section 2 with the feedback that I receive from the testing. In order to understand whether or not I have managed to develop a successful information system, the feedback should be positively satisfying from the user’s point of view.

4.2 Reflective Findings

Embarking on the project has expand upon my knowledge because at the initial stage only Oracle database tool was my basic knowledge but it was interesting to realised that researching and reading through other articles and videos of developers can make the developing skills be improved within a shortest possible time and currently using visual studio tool software has increase the understanding of developing system with many functionality.

Initial Evaluation: I will also be able to look back on the project and the methods and approaches which I adopted to see if they were effective. For example, did the design approaches turn out to reflect that of the final product? This will allow me to understand what approaches I should look to adopt in the future. I will also look at how useful the SQL language turned out to be and whether or not it was appropriate to use.

Chapter 5

Conclusion and Future Project

The overall project has experience technical advance turn around through the research process conducted to identify the basic skills required to achieve a successful project. The artefact intended for the development process at the initial stage was PHP MySql but along the line the training on you tube post challenge on time factor to learn and develop a functional system, but based on research and series of video training discovery was made on visual studio, most intriguing aspect of the software was that it has in built registration process and login style type that in one has ease the time factor of creating a login section for clients.

Evaluating the research process was good in area of market research, interview were conducted with potential client to identify valuable system functionality and based on the research other features were discovered and those features are language option, font option, colour option were identified but based on time factor this added value can be implemented in the future to ensure the system stand out from potential competitors.

System design has been properly looked into using UML modelling tool to produce the initial stage of the system and based on the design; the system was easy to be interpreted.

The testing process was good in the sense that client were willing to contribute important information to justify the functionality of the system and many testing process was followed this results can be fully seen in the test plan documentation.

Future development that could be carried out after this period will include implementing map direction that could easy users getting descriptive location of the organisation and it will require a developer to be

A registered API, so based on this information, to complete the implementation of map will follow the procedure, furthermore, to implement font size option, colour option and language option will have to improve programming language to the next level and this can be achieve through the review of previews developers video.

Finally, embarking on this project has built upon the technical skills required for my academic career and employment opportunity to gain a valuable job and also to achieve good project management skills.



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