The Maximise Aircraft Productivity

Published Date: 02 Nov 2017

Company Backgrond

Malaysia Airlines serves as Malaysia's national airline. Its main base is situated at KL International Airport, whereas the secondary core for the Malaysian airlines is situated at Kota Kinabalu. Malaysia Airline boasts of a largest fleet in the South East Asia and counts among the four airlines worldwide which has received a five star rating from Skytrax.

The origin and history of Malaysia Airlines dates back to the year 1937, when MAL, that is Malayan Airways Limited was included on 12th October. MAL was the combined program of the Ocean Steamship Company of Liverpool, the Straits Steamship Company of Singapore and Imperial Airways. It was established in order to offer air service in between Singapore and Penang. On 2nd of April, 1947, the 1st commercial flight was carried on by the airline, from Singapore to kuala-lumpur. In the next 3 months, the airline commenced its international services. The year 1957, made MAL" a state enterprise. With the formation of Malaysia in the year 1963, the airline was re-named as Malaysian Airlines Limited (MAL) and also became Malaysia's national bearer.

Malaysia Airlines serves as many as 87 locations, in 6 continents. It has transatlantic flights operating from kuala-lumpur to Newark Liberty International Airport, passing through Stockholm Arlanda Airport, and also transpacific flights plying from kuala-lumpur to Los Angeles International Airport, through Taipei. Malaysian Airlines also connects important European gateways to some of the major New Zealand and Australian gateways passing through the kuala-lumpur International Airport.

Malaysian Airlines Fleet comprise of 79 aircrafts which includes the below mentioned aircrafts:

Thirty Seven Boeing 737-400

Seventeen Boeing 777-200ER

Thirteen Boeing 747-400

Elevan Airbus A330-300

Three Airbus A330-200

The cargo fleet of the airline has

Four Boeing 747-200F

Two Boeing 747-400F

One Airbus A300-600RF

SaaS

Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet.

SaaS is becoming an increasingly prevalent delivery model as underlying technologies that support Web services and service-oriented architecture (SOA) mature and new developmental approaches, such as Ajax, become popular. Meanwhile, broadband service has become increasingly available to support user access from more areas around the world.

SaaS is closely related to the ASP (application service provider) and on demand computing software delivery models. IDC identifies two slightly different delivery models for SaaS. The hosted application management (hosted AM) model is similar to ASP: a provider hosts commercially available software for customers and delivers it over the Web. In the software on demand model, the provider gives customers network-based access to a single copy of an application created specifically for SaaS distribution.

Benefits of the SaaS model include:

easier administration

automatic updates and patch management

compatibility: All users will have the same version of software.

easier collaboration, for the same reason

global accessibility.

The traditional model of software distribution, in which software is purchased for and installed on personal computers, is sometimes referred to as software as a product.

SaaS can be implemented with local applications that expire after a certain time, but it is ideally suited for cloud computing in the Internet and Web browser-based applications, which can run in any desktop or mobile device, no matter the operating system. In this model, the applications are maintained in the service provider's datacenter, and every time users launch their browsers and log on, they get the latest version. In addition, the data can also be stored in the provider's datacenter.

This approach has been touted as the wave of the future, many believing that local applications will be history down the road. However, legacy architectures tend to last longer than expected, and the road could be long.

AircraftSchedule http://corp.merlot.aero/aircraft-schedule

AircraftSchedule is an online software solution provided by Merlot.aero, company that provides airline operations management system. AircraftSchedule helps to maximise airline’s commercial return by developing flight agendas. It also ensures operational integrity and deliver service that will satisfy the needs of the customer.

AircraftSchedule reduces future schedule development time by systematising and improving the development of flight schedules thereby reducing future schedule development time. It offers Emirates a fast, efficient rule-based aircraft schedule with its latest web based technologies.

Benefits and Key Features

Aircraft schedule create schedule based (I paraphrase until here only)

merlot.aero builds robust aircraft schedules

Explore the benefits the key features and functionality of  merlot.aero-AircraftSchedule offer:

Quick schedule creation based on facts, rules and actuals

Flexible and user-friendly graphical user interface allows schedules to be created in a quick text-entry format with Gantt chart display

Allows for the creation of multiple schedules via a ‘Play Pen’ mode for comparative purposes

Develops schedules in accordance with IATA standards

Interprets and applies all time zones and daylight saving requirements

Manages dynamic port, route and aircraft requirements

Guarantees aircraft contiguity and provides better aircraft utilisation via LIFO and FIFO automation

Publishes schedules to the airline’s reservations system and to all other required Central Reservations Systems using standard IATA SSIM formats

Applies constant rule checking during and after the schedule creation process to ensure all operational requirements and total compliance

Delivers early identification of crew complement changes, collects information for publishing and use by other merlot.aero applications

Provides the ability for multiple users to simultaneously access and update the same flight schedule

Comprehensive reporting ensures operational integrity throughout the schedule development process

Plan and allow for long-term aircraft maintenance by scheduling and reporting on aircraft maintenance requirements.

Designed with the user in mind

Quick and efficient data entry and utilisation of previous schedules leaves more time for the user to apply the more advanced features to add a new level of robustness to your airline schedule.

Learn from the past, plan for the future

Planning versus operational turnarounds can be adjusted to allow for possible disrupts on the day. The analysis of previous schedules via schedule vs actual reports allows repetitive problems to be addresses in subsequent schedules, minimising costly delays and disrupts to the schedule.

Maximise aircraft productivity

Prior entry of heavy maintenance requirements allows commercial planners to maximise the aircraft productivity up to, and beyond the scheduled aircraft maintenance.

Visibility of the aircraft schedule for effective management

Visibility and understanding of the projected aircraft schedule throughout the airline allows subsequent departments to plan events and efficiently manage the required work flow post the aircraft schedule being made active or published. Standard IATA SSIM formats allow integration with external sources for even more data sharing and efficiency gains.

Smart airline solutions

merlot.aero is a complete operational management solution offering all aspects of airline resource planning and control to ensure the safety, efficiency and quality of your crew and operational environment. An ideal solution for low-cost, efficient day-of-operations management, merlot.aero enables you to forecast, organise, plan, predict, measure and report to optimise daily aircraft and crew utilisation. It assures control of core operational information that will enable you to effectively manage your business and easily achieve regulatory compliance while maximising your airline’s operational efficiency.

merlot.aero’s modules can be used independently or together to provide a fully integrated airline operations management system for optimum airline performance. merlot.aero is a  fully hosted, fully-outsourced solution, providing you the peace of mind with security whilst avoiding unnecessary expenditure on the purchase and support of your own computer hardware and environment.

CrewPrePlan http://corp.merlot.aero/crewpreplan-brochure

merlot.aero-CrewPrePlan provides users with a range of features to manage the airline’s qualification programme in its entirety, from course planning to mobile-client evaluation and documentation.

Qualification management is a labour intensive imperative. merlot.CrewPrePlan has been designed from its inception to provide the broad range of stakeholders in this space with end-to-end workflow for qualification management. It facilitates the effective planning of various training programmes, certifications and qualifications as well as closed-loop operational data-flow via Merlot's intelligent mobile-device interface.

merlot.CrewPrePlan improves the efficiency of the qualification management process by minimising user overhead, providing relevant information and platforms to stakeholders and automating labour intensive tasks like record management.

Explore the benefits the key features and functionality of  merlot.aero-CrewPrePlan offers:

Comprehensive qualification and training programme management

Mobile-device applications for real-time qualification evaluation

Minimise direct costs through electronic qualification records

In-built qualification proficiency scoring and dashboards

Reduce labour tasks through planning automation and close-loop data flow

Comprehensive Qualification Management

merlot.CrewPrePlan is a solution framework for airline qualification management. It enables users to plan, track and manage the various events and data which comprise the airline's training and qualification programme.

Remote Connectivity via Mobile Devices

Large amounts of manual paper-work and data entry associated with qualifications are often the status quo for airlines. Merlot.CrewPrePlan provides front-line qualification stakeholders with mobile-based applications which deliver documents, interactive score sheets and proficiency trends. Instructors can collect, complete and submit their paperwork electronically, reducing error, eliminating the need for manual data entry and reducing any administrative delays.

Proficiency Reporting and Dashboards

Many airlines rely on third-party or internal systems to facilitate crew proficiency tracking. By virtue of native qualification evaluation criteria functionality, merlot.CrewPrePlan provides users with comprehensive reporting of crew proficiency trends.

Smart airline solutions

merlot.aero is a complete operational management solution offering all aspects of airline resource planning and control to ensure the safety, efficiency and quality of your crew and operational environment. An ideal solution for low-cost, efficient day-of-operations management, merlot.aero enables you to forecast, organise, plan, predict, measure and report to optimise daily aircraft and crew utilisation. It assures control of core operational information that will enable you to effectively manage your business and easily achieve regulatory compliance while maximising your airline’s operational efficiency.

merlot.aero’s modules can be used independently or together to provide a fully integrated airline operations management system for optimum airline performance. merlot.aero is a  fully hosted, fully-outsourced solution, providing you the peace of mind with security whilst avoiding unnecessary expenditure on the purchase and support of your own computer hardware and environment.

New Skies Reservation System http://www.navitaire.com/p_new_skies.aspx

A Comprehensive Suite Designed to Help You Increase Revenues, Attract and Better Serve Customers

The New Skies airline reservation and ticketing system provides the platform to support your growth and build exceptional services.

Benefits

Leverage all distribution channels — direct Internet sales, call centers, traditional GDS, codesharing, e-ticketing and third-party partnering.

Instantly deploy fare sales, special promotions, discounts, electronic vouchers and other targeted marketing programs.

Sell more ancillary revenues and services with Travel Commerce — from parking and car rentals to hotel rooms and activities/tours.

Create fees and apply them with unfettered flexibility to meals, baggage, express boarding, headsets, WiFi access and more.

Merchandise your seat’s physical or marketing attributes to suit customer needs with Intelligent Seating.

Create bundled, branded fares that incorporate customized services designed to attract a selected market.

Slash costs with a true ticketless environment, yet trade easily with partners who e-ticket conventionally when needed.

Enable customer self-service for check-in and baggage fee payments, plus integrate ancillary service offerings to enhance the customer experience.

Manage inventory easily and avoid spoilage.

Turn rich, detailed data into information with the Data Store.

Integrate with virtually any platform — mobile, tablets and more with New Skies' extensive suite of Web Service APIs.

Be ready for growth with New Skies, a highly scalable advanced solution, powering many of the world's high-growth carriers.

Expand global reach and bridge hybrid airline distribution practices with traditional network airline systems through New Skies integration with selected Travelport distribution products. The new integration offers New Skies clients access to more than 400 network airlines, complete with mature interchanges, pricing and e-ticketing solutions to help support traditional network and alliance carrier connections.

Features

Powered by the industry’s leading distribution system, with the highest percentage of online reservations sales in the industry.

Integrated travel shopping cart creates multiple up-sell opportunities and supports standalone component bookings, such as car or hotel only with Travel Commerce.

Flexible, customizable system allows you to create unique websites targeting new customer segments and new geographics.

GoNow travel departure services speed the boarding process and enhance customer service.

True ticketless travel streamlines operations and reduces personnel costs.

Advanced payments engine cuts costs and adds flexibility by enabling real-time credit card payment processing, direct links to card networks and connections to alternative payment options.

Enhanced travel agency and corporate booking distribution allows you to customize agency charges and commissions and facilitate negotiated allotments and private fares.

Travel Commerce http://www.navitaire.com/p_travel_commerce.aspx

Upsell, Cross-Sell, To Create More Value for Money

Benefits

Unique opportunity to generate new revenue and increase profitability

Integrated shopping basket and dynamic packaging models offer higher profit potential

Super PNR for greater flexibility and enhanced customer service

Flexible connections to travel partners

Lower total cost of ownership

Selling and Merchandising Features

Seamless, integrated shopping cart functionality gives customers flexibility in building their full itinerary and adding ancillary services later

Dynamic packaging capability provides flexibility to bundle distressed inventory or preferred vendor partners using opaque pricing

Customers receive a single itinerary email including the confirmation numbers from each supplier

Tailored up-sell and cross-sell offers to customer segments enable you to create differentiated services

Built-in support for multi-language and multi-cultural content

Travel Partner Features

Cater to local markets and buying habits — select and connect preferred travel industry partners to for offer high-demand travel services

Add other airline services, such as seat selection, lounge pass, early-boarding privileges, bag fees, trip insurance or advance meals options integrated into the booking flow

Combine content from multiple sources for a single search

Easily access bookings in a Super PNR to enable customer self-service

Customize the system with extensive configuration options for data mappings, search parameters, Application Programming Interface (API) parameters, etc.

Add or deploy new partner connectors easily; upgrades not required

Take advantage of the supplier extranet to let partners directly manage inventory and pricing

Rules Engine integration allows carriers to filter options or create condition-based offers and packages

Efficient Administrative Support Features

Supports five ancillary booking payment models, configurable per supplier

Integration with Travel Commerce Management Console lets you manage local inventory, merchant model, pricing and other terms

Reporting and data access available for tracking and improved business intelligence

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