The History Of Operational Feasibility

Published Date: 02 Nov 2017

Feasibility study is a preliminary study undertaken before the real work of a project starts to ascertain the likelihood of the project’s success. It is an analysis to measure whether the current system are worthiness on foregoing plan. It involves evaluating how the solution will fit into the organization. There are three type of feasibility study:

• Operational feasibility

• Technical feasibility

• Economical feasibility

2.1 Operational feasibility

Operational feasibility is measure of how well the solution will work in the organization. Proposed system is beneficial when it turned into information system that will meet the operational requirement of an organization. This test of feasibility asks if the system will work smoothly when it system installed and developed.

This project is based on our own assumption. So we assume that the management supports this project of hotel booking system. If management supports this system, the implementation of the proposed system will be easier. By implementing the system, it can solve plenty of problems. Before the organization implement hotel booking system, most of the customers facing difficulties to book hotel room due to they have to walk-in neither make phone call for reservation to get the room. It is so inconvenience for some customers. By implement hotel booking system, many problems faced by organization as well as customers can be solved. One of the problem that facing by most customers when they walk-in to book the hotel room. It is lucky for those customers who get the room, what if for unfortunate customer who unable to book their room, it can cause anger from customers. Some of the customers have to queue up for a long period to get their room and this causes the reduction in customer satisfaction toward the company.

Therefore, it is feasible to implement hotel booking system as it can solve the problems facing by the company. The whole purpose of computerizing the hotel booking system is to handle the work much more accurately and efficiently. There will be lesser work to be completed, because nowadays there are many tourists from different places can book their hotel room via online reservation and it is much more conveniences compare to walk-in or make a phone call to book the hotel room. Hence, customers can easily find information regarding the locality and compare different hotel and identify the one that suit their requirements.

By using online booking system, we are considering the performance and response time for every reservation will be much faster since the operator and receptionist would not be busy to serve their customers. Customers can book their hotel room by themselves in effective and efficient way. The hotel booking system is more user-friendly which enable customers to settle their online reservation in faster way.

Besides the customers can access to company website safely as security system is provided. Before implement this system, normally customers book the hotel room by walk-in where they will bring money for the payment, it is quite dangerous to the customers. By implement new system, customers can book the hotel room through the company website where they make payment by using credit card or bank in. By this way, it will be safer where customer data is protected and confidential. After they make the payment, they can direct get the room once they reach the hotel, it saves a lot of time rather than queue up for reservation. The system also contains the facility to prevent unauthorized individual from accessing the information of customers.

2.2 Technical feasibility

Technical feasibility is a study of function, performance and constraints that may affect the ability to achieve and acceptable system and at the same time collecting additional information about performance, maintainability and predictability. A number of issues have to be considered when conducting technical feasibility:

• Is the proposed system or solution practical?

• Do we currently possess the necessary technology?

• Do we possess necessary technical resources and expertise?

Nowadays booking hotels online is the latest technology spreading through the world to fulfil the needed ones. The hotel management works hard to develop and implement hotel booking system, upgrading their booking system. It is practical to implement hotel booking system as it can solve the issues faces by the company. The tendency of proposed system can reduce the chances of error and development risk that conducting by the company. Besides, proposed system can reduce company cost as it system don’t need receptionist or operator to serve customer consecutively when customers make a call for booking at the same time, it is because customers do it manually through online reservation as all the details are provided. From this situation, company can reduce their workforce to reduce their company cost.

It is necessary to implement hotel booking system as we have the technology to develop it. There are several reasons organization should consider using hotel reservation system. Hotel booking system is web-based system. Most of the technologies used in hotel industry are provided by Ang system. Ang system is Malaysia based company which located in Kota Kinabalu, City, Sabah. Ang system provided hotel management software and services which is hotel frontdesk, hotel lock and hotel CMS website design. Ang system is passionate providing variety of solution which is hotel reservation booking engine and other hotel software related to technologies. Besides, Ang system also provided hotel reservation system which enable customers do it manually in anywhere. Online reservation is to allow easy access by customers and tourist to make reservation and compare prices.

Ang system will provided technical expertise to use the hotel management system. They will provide training for stuff on how to run the system smoothly. It is worthiness if implement the hotel booking system since we have the technology and expertise.

2.3 Economical Feasibility

This feasibility is to measure financial benefits and costs associated with the project is relevant or lower than the current systems cost and benefits that involved. Cost of implementing Ang hotel management software is based on the number of rooms and terminals. Ang system provided affordable prices to their customer to implement hotel management system as most of the hotel industry in Malaysia installed Ang system. There are some basic requirement to implement the system.

System requirements:

PC with Windows 98, Me, 2000, NT, XP, Vista, 7 (including 64 bit) and 8

Minimum of 1 GB of RAM (2GB recommended for better performance)

Minimum screen resolution 800 x 600

24MB of available hard-disk space