The Black Gull Books Presentation

Published Date: 02 Nov 2017

Black Gull Books is a high street company which supplies school books and office stationary to a number of state schools in London. The management have decided to computerise their simple orders system. Black Gull Books is seeking my professional advice to provide a presentation that will increase the company current company orders from 5 to 10 atleast using a DSDM Platform in a JAD Workshop. I will fully analyze the teams, what it will take to complete in shortest time frame, and how to accomodate this successfully. My first thing to discuss is the Stakeholders, Discuss the rich picture using graphs and explanation how this can improve and explain what DSDM and the JAD Workshop is and its role into this system.

Section 2: Identify the Stakeholders

To maximize the value of stakeholders, Black Gull Books need to provide clear indications that include the performance of the company based on the company to which stakeholders' needs are satisfied. Providing a balanced scorecard I think would be good idea for good example. It measures the performance of the company in question and looks at the company from the perspectives of internal and external customers, employees and shareholders. On a balanced scorecard revenue growth or customer satisfaction could be included to maximize the customers, employees and shareholders trust into the company progress. This presentation

should explain what this project can do to increase stock share and get Black Gull Books to sell books on many level platforms to get most orders at one time versus way it was prior. Within the DSDM format the team needs to sit down and discuss a method in which to keep loyal customers to keep buying as e-book sale providers are all over the net. With the add into online sales it will more than add to profit by a quarter amount at beginning and grow through time and advertising which in my belief will open up eyes to consumers, stakeholders, and people wanting to invest his/her time into a brand for long-term returns.

Section 3: Rich Picture

As you can see in this picture you see a diagram on how the DSDM works and how the variables connect to eachother to complete one goal and that is to increase orders. Time and Functionality will be the biggest asset as long the staff work together will tell if this project will work or not. You cannot work into DSDM with these implications without a role manager for each task making sure everybody does their duties.

As you see above this is the beginning stages where you organize the prototype, put together the role players to complete it, and decide how much of time frame to provide Black Gull Books on time it will take for completion. Usually once you agree on the prototype and the time frame it has to go through "user approval" to decide rather this will long term help the Book Store. Once everything is agreed upon and presentation presented next step is to complete prototype and train users how to use so the company can perform orders at maximum pace it needs. This User Picture Diagram shows you how I am setting up.

In this stage, the product is being designed and developed. In each stage a design model is made of the area being developed, and then that area is coded and reviewed. After review if it is accepted involves training the employees and making sure the development did not have any coding mishaps. Upon review and agreement the full prototype is released for use so that Black Gull Books can increase their orders and improve the complaint reports daily.

In the last phase, the product is wrapped up, documentation is written, and a review document is drawn up, comparing the requirements with their fulfillments in the product. The users are trained in how to use the system, and the users give approval to the system.

Section 4: A Requirements catalogue (MoSCoW list)

Team 1:

Ambassador - The person who acts as a go-between between the customer(s)/users and the development team. He coordinates the development team, and should have a good overall understanding of how the system will work.

Visionary - The driving force behind the project - keeps the project steered on course towards the business goals. Often is the person who started/thought of the project.

Advisers - People who have practical knowledge in area(s) of the business that need to be automated, and/or in the technologies needed to automate these areas.

Technical Coordinator - The technical coordinator coordinates the various technical aspects of the system, and ensures that they interact smoothly and correctly.

Executive Sponsor - A strong proponent of the system, who has the ability to contribute funds and resources to the project.

Project Manager - oversees the development and prototyping.

Team Manager - Manages the people aspects of the team, and ensures that the team functions smoothly as a whole.

Senior Developer - a senior developer who has the knowledge and expertise to turn the plans and requirements into deliverable code.

Facilitator - Facilitates in the practical areas of the team's work.

Scribe - The person in charge of documenting decisions, discussions, and plans made by the team

4.1 Functional Requirements

Functional Model Iteration

In Functional Model Iteration

Identify functional prototype

Agree schedule

Create Functional Prototype

Review functional prototype

Timeboxing

4.2: Nonfunctional Requirements

Backup Capacity

Current and Forecast Certification

Configuration Management

Deployment

Documentation

Section 5: Use Case Diagrams: Online Catalog Sales

Browse catalog

Browse catalog

Ordering directly online

Select item from online catalog

Select item from online catalog

Place order online

Place order online

Customer will provide name, address, and shipping address if not the same as original address.

Customer will provide name, address, and shipping address if not the same as original address.

Receive confirmation number from web site

Receive confirmation number from web site

Insert form of payment

Insert form of payment

Provide required information for ordering such as quantity, item number, price.

Provide required information for ordering such as quantity, item number, price.

Use Case 2:

Use Case 2 Online Catalog Sales. Customer places Order with sales clerk at The Black Gull Bookstore then proceeds with order and waiting for confirmation from clerk if sale is done with a credit card.

Browse online catalog

Browse online catalog

Select item from online catalog

Select item from online catalog

Call Bookstore

Call Bookstore

Give sales clerk form of payment

Give sales clerk form of payment

Give sales clerk merchandise order

Give sales clerk merchandise order

Give sales clerk shipping address if different from main address

Give sales clerk shipping address if different from main address

If payment is with credit card- sales clerk will process card for payment authorization

If payment is with credit card- sales clerk will process card for payment authorization

Receive confirmation number from sales clerk

Receive confirmation number from sales clerk

Use Case 3 Online Catalog Sales:

Black Gull Books displays how the online catalog increases customer database. Customers give information for shipping of merchandise. The bookstore utilizes the information for marketing tools. The information reveals the variety of customers and the geographical of where the customer lives. The database gives the opportunity of where to contact new and old customers for promotional material mailings.

Place Order

Place Order

Customer Service Rep

Check Order Status

Check Order Status

Process Order

Process Order

Return Items

Return Items

Process any returns

Process any returns

Sales Staff

Maintain Account Information

Maintain Account Information

Collect return items from customers

Collect return items from customers

Setup Promotional List from customer information

Setup Promotional List from customer information

Deliver or ship merchandise

Deliver or ship merchandise

Maintain Product Catalog

Maintain Product Catalog

Marketing Staff

Business Analysis 9

Send Promotional information via email blast

Send Promotional information via email blast

Section 6: Class Diagram

Conclusions:

By using this DSDM, it has many benefits by using this method for our project. The first benefit is it can have an earlier implementation to business problems. The second benefits by using this method is the user are more likely to accept the ownership of the computer system. Besides that, the next benefits are the risk of develop the wrong system is reduced. Other than that, another benefit is the final system is more likely to meet the user real business requirements. Moreover, the IT professional and the end user also can become partners during develop the system. Another benefits are the user will be trained after the system has been finish develop. Other than that, the other benefits are the implementation is more likely to go smoothly by using this method because co-operation of the all parties.