Major Roles Performed By The Intelligent Agents

Published Date: 02 Nov 2017

The agents are called as the bots. The individuals and the organizations use the intelligent agents to basically perform the functions which basically includes the human interaction and the judgment. These agents have the ability to make the decisions, learn and also have the ability to interact with the others. These agents can reside on the computer system and can travel from server to server across the internet to carry out the different tasks and roles .

The true intelligent agent must be social, autonomous, adaptable and pro-active. In the early 2000s intelligent agent technology has not been created. The role of the multi agent system which performs one or more behavior at a time was in the development. The various types of the intelligent agents are available on the computer systems to the search engines. Intelligent agents can come different types of the varieties which are available easily.

In the world of the E-commerce the intelligent agents are used as the shopping bots are used by the various types of the consumers to search the product and pricing information on the web. The each shopping bot operates independently and in a different way as the business model is used by the operator. The shopping bot basically directs the user to the retailers who by the subscribing for the fees are basically the part of the closed system.

Shopping Yahoo and Shopping@AOL are basically the examples of this system. Open systems involves the more agents which are common and in this case the intelligent agents have the entire web in their searches as compare to the others.

The use of the shopping has become the very popular in case of the customers. Many of the customers have made the use of the shopping bots in a large number of areas. The International data crop reveals that about 4 million people have taken the advantage of the technology in the October 2000.

The shopping was no so well known because they eat away the profits in the process and this led to the less profits to the companies.

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Major roles performed by the intelligent agents

As the intelligent agents are used by the consumers for searching the durable products and the other types of electronic goods and the agents are also used in the area of the personal finance which helps the customer in the easy availability of the services of finance through the use of these intelligent agents.

In the bank system and technology Anderson consulting group has made focus on that the use of the personal financial bots have reshaped the industry by becoming the virtual financial intermediary that basically helps in the carry out of the transaction by the use of the various ATM machines, wireless phones and televisions.

Intelligent agents also help in providing the customers service through the use of the web.

As the direct answers to the questions are provided because the intelligent agents have saved the money of the various companies because these agents solve the problems of the customers before it can be given to the customer service of the department of the company. One intelligent customer service report will try to what customers might based on the web pages thy looked at frequently by the users. The creation by the Denver Based Finali the Net sage also makes able to mimic the emotions of the humans including the disappointments if the question asked by the customers is not answered by them. In addition to reduce the customer service cost as intelligent agents are able to make the customer the potential customer, many of which whom abandon the online shopping carts without making the purchase made to the actual customers.

As these intelligent agents have been used in the customer arena, these intelligent agents have the applications in the field of the area of the business to business and the e-commerce. For example- the manufacturer requires the many different raw materials to produce the one product. The intelligent agents in this case are used by the manufacturers to know the best prices of the product from the different suppliers, and also taken into consideration many other factors which helps in reducing the manufacturing cost of the product. The intelligent can play these roles more quickly and faster than the humans and this helps the companies to reduce their costs and helps them to make the increasing profits of the companies and they can achieve their goals efficiently and effectively by the use of the intelligent agents.

Intelligent agents help in increasing the efficiency and effectiveness and also play the key role in the field of the e-commerce. The Gartner group has estimated that bots have account for as much as four percent of all the IT companies spending by the year 2002. The statement given by the IBM has focused on that the increasing roles of the intelligent agents.

"We envision the Internet some years hence as a seething milieu in which billions of economically motivated software agents find and process information… Agents will naturally evolve from facilitators into decision-makers."

As the IBM reality becomes true so the customer uses the intelligent agents to make the purchase of the goods and also make the negotiation discussion with the agents so they also want security or assurance the agents do not be manipulated and compromised the other agents. Therefore the companies basically opt for those agents which are beneficial and used for the malicious purposes.

Intelligent interfaces

The intelligent interface is the most heterogeneous research subjects that mainly deal with the computer. In this type of the area people from the different types of the backgrounds and the research areas meet, debate and collaborate each other. The term is so wide that the people will shrink while taken into practice. Mostly survey articles have depicted about basically the intelligent tutoring, adapting interfaces, explanations and the multimodal dialogue but no survey has shown the full use of the intelligent interfaces.

For example-The Push Interface which presents the hypertext in a useful manner that should be adaptable by the user fully. The system should be controlled through the direct manipulation but the output consists of a text where certain text is hidden.

The intelligent interface also contains the techniques which are present today in the intelligent interface are

User adaptability

This tool helps the user system to allow the user systems to be adapted to the different usages and deals with the different types of situations.

User modeling

This tool helps the system to basically maintain the knowledge about the user.

Dialogue modeling

This tool helps the user to maintain the natural language communication with the user which is possible in contraction with the other possible means.

Application areas and the roles performed by the intelligent agents

The main application areas of the intelligent interfaces are thus where the knowledge about how to solve the task partially with the computer system. Some of the typical application areas that can be featured this way are as follows:

Intelligent tutoring

It is a kind of the tool and the program and the tool that gives the specific knowledge of the particular domain to the user. The tutor program may need to infer the user understanding of the domain by taking into account the users problems on the test problems. The advice should be given in the way by the actively intervening and suggesting the alternative courses of the action to the users’ problems. There is one tutoring that is the passive tutoring which is done in case of the critiquing. In this case the user firsts give the full solution of the problem and then finding the solutions of the problem and also suggests the alternative courses.

Intelligent help

A help is basically used by the user for performing the specific tasks. It basically focuses on something to be done and not only based on to learn the something to the user. A help system mainly focuses on the information that is get from the user own interactions with the system. A help system mainly tells about the functionality of the computer system and also helps in the computer independent task. The help can be both in the active or passive way.

Information filtering

The internet is considered as the cheap source of providing the information to the user in which the open information is given to all the users. As the people are basically flooded with the large number of the information which is not relevant to the users and the intelligent agents helps in the filtering of the information which is usable to the user. The information filtering helps in the information and the retrieval of the information and also aims to find the structure in the available information so that the users can find the relevant information which can be used by the user.

User modeling

It can be used in the cases of the two areas that is one in the field of the software design and other in the field of the research field. In the software design it is used to denote the analysis of the software requirements. In the case of the research area it is used in the case of the model of the user that the system maintains. This may also known as the system user modeling. A program that maintains the user model may be adaptive or non adaptive. An adaptable system lets the user that how the system should adapt and on the other hand

Natural language dialogue

The natural language dialogue is directly inspired by that the computer should have the human like dialogue. Since the computer and the natural user would be able to interact in the natural way it is understandable to the user. General language capacities for computers have been a vision since the sixties. Unfortunately, while many others of the AI visions of the sixties have come true, true natural language remains a vision.

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Humans interact with the world through perception, reason about what they see with their front part of their brains, and save what they experience in memory. They also, however, have limitations in their sight, hearing, working memory, and reasoning processes.

Cognitively Informed Intelligent Interfaces: Systems Design and Development analyzes well-grounded findings and recent insights on human perception and cognitive abilities and how these findings can and should impact the development and design of applications through the use of intelligent interfaces. Many software and systems developers currently address these cognitive issues haphazardly, and this reference will bring together clear and concise information to inform and assist all professionals interested in intelligent interfaces from designers to end users.

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