Adding Live Chat To The Ebay

Published Date: 02 Nov 2017

Introduction

E-commerce

Electronic commerce or e-commerce is a term for any type of business, or commercial transaction that involves the transfer of information on the Internet. It covers a wide range of businesses, from consumer based retail sites, through auction or music sites, business goods and services traded between companies. It is now one of the most important aspects of the Internet to emerge. E-commerce enables users to electronically exchange goods and services with no barriers of time or distance. Electronic commerce has expanded rapidly over the past five years and is predicted to continue at this rate, or even accelerate. In the near future the boundaries between "conventional" and "electronic" commerce will become increasingly blurred as more and more businesses move parts of their operations to the Internet. The buying and selling of products and services by businesses and consumers through an electronic medium without the use of any paper documents. E-commerce is widely regarded as the buying and selling products over the internet, but any transaction to be completed only by means of electronic measures can be considered for e-commerce. E-commerce is divided into three categories: business to business or B2B (Cisco), business to consumer or B2C (Amazon), and consumer consumer or C2C (eBay). also called electronic commerce.

Example e-commerce:

accept credit cards for commercial sale online

generating online advertising revenue

trade stocks online brokerage account

driving information via the company intranet

driving manufacturing and distribution through the value chain with partners in extranet

sell to consumers on a pay-per-download, via the website

Question1

I will choose eBay for one of my e-commerce website. This is a popular site for many, as it provides access to a wide spectrum of cheap, new or used goods. Be careful however that you are buying from individual sellers, not directly from eBay. This means that you have to trust the integrity of the seller. If not, they can send you an inferior product or nothing at all. EBay does not provide recourse and will refund your money if you've been ripped off, however, it still means that you do not get the product. There are the seven features of e-Commerce technology that are ubiquity, Global Reach, Universal Standards, Richness, Interactivity, Customization and Information Density. The first thing that makes eBay is so great that is Ubiquity, it is available everywhere at any time. Online stores never close. Second is global reach. It is a great feature of e-commerce. It takes market space to the market. You can go "shopping" around the world in one place. This has given businesses the opportunity to reach other markets and billions of potential customers. I think that traditional business only advertised on the radio, billboards and on the television, but when the web has created another world for business and advertising through eBay. eBay enable a business to easily reach across geographic boundaries. Its really easy to understand how this feature can benefit business and consumers. While eBay can reach across geographic boundaries, it also can reach across demographic boundaries that are age, income, race, gender and religion. Third is richness. Advertising and branding are an important part of commerce. Richness is the complexity and content of the message. You can go to eBay to buy perfume and others things that contains many information to the buyers. EBay has made it possible to deliver the same kind of "feeling" or messages without face to face interaction. I think this has made ​​traditional business making a larger increase in their customer service so they can make the traditional shopping experience richer than ever before. Forth is universal standards that are shared by the world's standards. This is a revolutionary thing for not only e-commerce but the world. It gives us all the ability to connect to the "level" of the same and it provides network externalities that will benefit everyone. Universal standards of relationship with a global reach, it is one giant market. There is a lower cost of entry and search costs are minimal compared with traditional trading. Now I want to talk about the poorly features on the eBay. Interactivity is one of the poor features on the eBay. EBay could not allows online merchants to engage consumers through face to face interaction on the internet without an actual face to face. E-commerce is the best interactivity because businesses can interact on a larger scale. E-commerce can collect information from users more easily and efficiently with forms and surveys. In order to compete with online stores.

Ways to improve on eBay

Adding live chat to the eBay

It will not only help increase sales and conversion, it will also improve customer satisfaction, loyalty and reliability.

Increase Your Product Presentation

Online shoppers can not see or touch the items you sell. A good list should include diverse, high picture quality items Description of the item you should also include the item color, size in inches and in centimeters to sell to buyers in other countries. You should also provide shipping charge for each item and offer multiple shipping discount to encourage buyers to buy more than one item from you. For example, you can charge $ 8.99 to ship the first item and $ 2 for each item additional.

Building a Brand That People Can Trust

Make sure to have your custom designed eBay store eBay store your own logo. A custom eBay store and website will make your store look very professional and integrity that will make your customers feel more comfortable buying from you.

Conclusions

I choose eBay to buy things because it is so convenient for me. I just can buy what I like through the eBay. There are literally hundreds if not thousands of applications and software programs to help eBay shop owner reduce the time needed to sell and manage selling via an eBay store. Depending on your buyer ratings of your customer service (eBay Feedback System) you may be able to earn the top rated status, this will increase not only your discount on eBay fees, but will also increase your rank in the "Best Match" ranking when people search for your items, which in turn will lead to more sales and higher profits. Not opening an eBay store is like selling your items on the street, If the buyer is happy with the goods you sold him, he is likely to come back and buy again.

Introduction

When it comes to grocery shopping, we fall into two camps: One group likes to go grocery shopping and other want to get in and out as quickly as possible. If you belong to the second group, grocery shopping online may be perfect for you. Many of us have shunned grocery shopping online for some time, but with a lot more retail stores online show shopping for food on the internet has become increasingly easy. Imagine sitting at your computer picking out all the items you need for the week. Then all you do is choose the delivery time and wait for your groceries to arrive at your door. For most people, this sounds like a dream come true. You can avoid crowds, skip the line and avoid all the frustration that goes along with shopping.

Question 2

I choose to buy products through online because it saves my time. If you already know what you're looking for, shopping online can save huge amounts of time. With just a few mouse clicks, you can place your order and move on to other things and it will be available right at your doorstep. We also can do price comparisons. Otherwise walking around the different stores some and tried to remember or write down details such as price and features compare shopping online the buyer can open two or more browsers to easily compare more than one item and find what they need. In addition, there are several websites and online retailers make comparison shopping easier. This website can also provide a chart that compares features for similar products to enable online shoppers to make an accurate comparison of two or more items before making a purchase. Another advantage to comparison shopping online is it gives users the ability to compare items that may not be available on site. This is important because some items can only be can be found in certain parts of the country. This can make comparing items difficult for traditional buyers. However, online shoppers can easily make comparisons and find out more about the same products that help them to make the best decision. While shopping online, we can easy to do price comparisons for a given item. You can compare the price amount them. Second is it helps to save our fuel. Fuel price have been increase seen this years. But shopping online does not require any driving so it can save our petrol for going out to buy our things using our car. Beside that, larger inventory can be choose through the online purchasing. With online retailers, it is easier to find items, model number, color, style, and size you want. You can also quickly determine whether the goods in stock or not. Besides, online shopping is not your blocking geography. An inventory of products available for you to choose from is far greater than those available to you through a local retailer within driving distance. Many websites device special discount schemes from time to time to attract customers. You can always buy a product under the scheme so you can save a lot of money. It also provides a wide range for buyers. You do not have to jump from store to store to find a variety of products available in the market. A lot of options are available online and this is one of the best features of online shopping. In addition, one of the most obvious benefits of shopping online is the convenience can not be ignored. Buyers can purchase products or services at any time they want. Online retailers accept orders twenty four hours a day while consumers who wish to shop at traditional shop should have to visit the store during normal business hours. This can be great inconvenience especially for shoppers who work long hours. Online shopping eliminates this concern because shoppers can simply access online stores from their computers when they have time or free. Another convenience of shopping online is the ability to order products from around the world. Shoppers are no longer limited to products offered by local retailers because the majority online retailers offer shipping to many different locations. This can make it easy for online buyers to acquire hard to find items or items that are specific regional specific area. Using Express Shipping Options when Shopping online one of the distinct advantages of online shopping is the method of delivery provided. This option is very useful for online shoppers that guilt often wait until the last minute to purchase items as gifts or items necessary for other reasons. This online shoppers express shipping is one of the features most useful. Although buyers will pay significantly more for express shipping options the buyer will have the advantage of being able to purchase the item a day before it is needed and have the item shipped directly to necessary party. Other beneficial shipping options often include the inclusion of gift receipt and gift wrapping choice. This is especially important for online shoppers who are want to send gifts to friends and family members. This can save a lot of time online shoppers as they can have the gift sent directly to a friend or family.

Conclusions

In conclusions, convenience, price, wide selection and save time are the advantages of online shopping. As a buyers we should shop online compare walk all around the shopping mall to find what we want. This is because it will waste our energy and our time. Furthermore the advantages of online shopping is many compare to the disadvantages of online shopping. In this hectic society we must know how to use the modem technology to reduce our stress and make us more convenient through online shopping.